
Epson Stylus Pro 3800/3800C/3850/3880/3885/3890
Revision C
TROUBLE SHOOTING
Remedies for Service Call Error
80
1A37
Thermistor sensor error
The head FFC is not correctly connected.
Check the head FFC, and reconnect it correctly.
The head thermistor detected the head temperature fell outside the
specified range.
Replace the print head.
See 4.3.9.5 PRINT HEAD on page 161.
The head thermistor is broken.
1A38
Transistor ambient temp. error
The transistor is broken.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
The thermistor detected a temperature outside the specified range.
1A40
IC22 error
The destination setting is wrong.
Correct the destination setting.
2000
NVRAM error
An NVRAM erase or write error has occurred.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
2002
SDRAM error
An SDRAM read/write error has occurred.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
2003
FLASH BOOT SUM CHECK error
Failed to install the firmware.
Reinstall the firmware.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
The FlashROM is broken.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
2009
FLASH SUM CHECK error
Failed to install the firmware.
Reinstall the firmware.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
The FlashROM is broken.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
200A
Firmware loading error
The SDRAM is broken.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
200B
Insufficient internal memory
There is something wrong with the firmware.
Install a normal firmware.
3000
AC power line shut-off
The AC power was shut off due to a power failure, unplugged,
power supply board failure, or main board failure.
Check the power cable (from the power outlet to the socket on the
printer) for poor connection or breaks.
Replace the power supply board (BOARD ASSY., POWER
SUPPLY).
See 4.3.4.2 BOARD ASSY., POWER SUPPLY on page 117.
Replace the main board (BOARD ASSY., MAIN).
See 4.3.4.1 BOARD ASSY., MAIN on page 113.
Error Code
Error Name
Description
Remedy
Summary of Contents for 3880 - Stylus Pro Color Inkjet Printer
Page 9: ...C H A P T E R 1 PRODUCTDESCRIPTION ...
Page 35: ...C H A P T E R 2 OPERATINGPRINCIPLES ...
Page 61: ...C H A P T E R 3 TROUBLESHOOTING ...
Page 85: ...C H A P T E R 4 DISASSEMBLY ASSEMBLY ...
Page 208: ...C H A P T E R 5 ADJUSTMENT ...
Page 269: ...C H A P T E R 6 MAINTENANCE ...
Page 282: ...C H A P T E R 7 APPENDIX ...
Page 299: ...Model Name Board Name Sheet Revision PX 5800 Stylus Pro 3800 C635MAIN 1 of 4 F ...
Page 300: ...Model Name Board Name Sheet Revision PX 5800 Stylus Pro 3800 C635MAIN 2 of 4 C ...
Page 301: ...Model Name Board Name Sheet Revision PX 5800 Stylus Pro 3800 C635MAIN 3 of 4 C ...
Page 302: ...Model Name Board Name Sheet Revision PX 5800 Stylus Pro 3800 C635MAIN 4 of 4 C ...
Page 303: ...Model Name Board Name Sheet Revision PX 5800 Stylus Pro 3800 C635 PNL 1 of 1 B ...
Page 304: ...Model Name Board Name Sheet Revision PX 5800 Stylus Pro 3800 C635 SUB 1 of 1 A ...
Page 305: ...Model Name Board Name Sheet Revision PX 5800 Stylus Pro 3800 C635PSB 1 of 1 B ...
Page 306: ...Model Name Board Name Sheet Revision Stylus Pro 3800 C635PSE 1 of 1 B ...