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24-pin Dot Matrix Printer

®

User’s Guide

This manual is divided into two sections: English and Spanish. The 
English section begins after this page. The Spanish section begins 
approximately at the middle of the manual.

Este manual está dividido en dos secciones: Inglés y Español. El 
manual en español comienza aproximadamente a la mitad del libro. El 
manual en inglés comienza después de esta página.

Summary of Contents for 2090 - LQ B/W Dot-matrix Printer

Page 1: ...anish The English section begins after this page The Spanish section begins approximately at the middle of the manual Este manual está dividido en dos secciones Inglés y Español El manual en español comienza aproximadamente a la mitad del libro El manual en inglés comienza después de esta página ...

Page 2: ...misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson ...

Page 3: ... Handling Setting the Paper Release Lever 17 Adjusting the Paper Thickness Setting 18 Loading Continuous Paper with the Front Push Tractor 19 Loading Continuous Paper with the Rear Push Tractor 21 Loading Continuous Paper with the Pull Tractor 23 Removing paper from the pull tractor 26 Loading Single Sheets with the Paper Guide 26 Loading Special Papers 28 Continuous multipart forms 28 Single shee...

Page 4: ...ng the Error Indicators 41 Clearing Paper Jams 42 Printing a Self Test 43 Where To Get Help 44 Chapter 5 Product Information Safety Instructions 45 Hot Parts Caution Symbol 45 Important Safety Instructions 45 ENERGY STAR Compliance 46 FCC Compliance Statement for United States Users 46 WARNING 46 For Canadian users 46 Declaration of Conformity 47 EPSON AMERICA INC LIMITED WARRANTY 47 ...

Page 5: ...rence Guide It describes all the printer s functions optional products printer software troubleshooting and technical specifications See Installing and Using the Online Reference Guide on page 15 If you have questions about using your printer software you can use the online help which is installed automatically when you install the printer software Options By adding options such as a cut sheet fee...

Page 6: ...6 Introduction ...

Page 7: ...terials in case you need to ship the printer in the future Choosing a Place for the Printer Place the printer on a flat stable surface The printer will not operate properly if it is tilted or placed at an angle Avoid using or storing the printer in places subject to rapid changes in temperature and humidity Keep it away from direct sunlight strong light heat sources or excessive moisture or dust P...

Page 8: ...ical outlets controlled by wall switches or automatic timers An interruption in power can erase information in the memory of your printer or computer Also avoid outlets on the same circuit as large motors or other appliances that can cause voltage fluctuations Use a grounded power outlet do not use an adapter plug Assembling the Printer 1 Make sure the printer is turned off and unplugged Then open...

Page 9: ... the cartridge with a small tab To release it hold the sides of the ribbon guide and gently disconnect it Do not remove the ribbon guide from the ribbon however 5 Hold the ribbon cartridge by its handle and insert it into the printer at an angle as shown below then press down on both sides of the cartridge to fit the plastic hooks into the printer slots You should hear it click into place Ribbon g...

Page 10: ...bon into place 7 Reinstall the paper tension unit by lowering it onto the printer s mounting pegs Then press down on both ends until it clicks into place 8 To replace the printer cover insert the front tabs into the slots on the printer and lower the cover into place Then push it down until it clicks 9 Make sure the top part of the cover is folded forward as shown Then attach the paper guide ...

Page 11: ...e See the Reference Guide if you need to install an interface card Note You can connect cables to both interfaces the printer switches automatically to the appropriate interface when it receives data To connect your computer to your printer s built in parallel interface you need a shielded twisted pair parallel cable with a 36 pin Centronics compatible connector for the printer To connect the prin...

Page 12: ...an select printer settings such as print quality resolution and paper size The printer software supports Windows 95 98 Me 2000 XP or NT 4 0 and includes Epson Status Monitor 3 which displays printer status information and notifies you of printer errors See the Reference Guide for more information Note Installing the printer software for Windows 2000 XP or NT may require administrator privileges If...

Page 13: ...are CD ROM into the CD ROM or DVD drive After a moment the Installation screen appears If it does not double click Setup exe on the CD ROM 3 Select your printer model and click You see this window 4 Select Install Printer Software and click You see the software license agreement 5 Read the agreement and click Accept The installation starts and you see this window ...

Page 14: ...th the driver installation Note If you see a message that the drive is not accessible click Cancel and try again 8 Click Browse and select the path for the printer driver Then click OK and follow the on screen instructions 9 Select the appropriate file in the folder and click OK 10 When prompted insert the printer software CD ROM and click Browse to select the correct path Note If you see a messag...

Page 15: ...on your desktop To open the Reference Guide double click the LQ590 2090 Reference Guide icon on your desktop You can also click Start Programs or All Programs EPSON LQ590 2090 Reference Guide and click Reference Guide Installing the Remote Configuration Manager The Epson Remote Configuration Manager provides an easy way to change your printer s default settings in Windows Follow these steps to ins...

Page 16: ... select Programs or All Programs Epson Remote Configuration Mgr and then click Epson Remote Configuration Manager To open the manual select Programs or All Programs Epson Remote Configuration Mgr and then click Epson Remote Configuration Manager User s Guide Note If you are using Windows 2000 or XP and the printer is connected to the parallel port Remote Configuration Manager may not work In this ...

Page 17: ...iption Single sheet position For loading single sheet paper from the top or front slot Rear push tractor position For loading continuous paper with the tractor installed in the rear push position or when using the rear push and pull tractors in combination Front push tractor position For loading continuous paper with the tractor installed in the frontpush position or when using thefrontpush and pu...

Page 18: ... setting Select the correct setting according to this table Note When the temperature is 41 F 5 C or lower or 95 F 35 C or higher set the paper thickness lever one position higher to improve print quality Paper type Lever position Plain paper single sheets or continuous paper 0 Carbonless multipart forms with 2 parts original 1 copy 3 parts original 2 copies 4 parts original 3 copies 5 parts origi...

Page 19: ...the front cover If it is difficult to remove you can temporarily remove the front cover and then separate the sub cover from it Be sure to reattach the sub cover when you want to print from a different paper source 3 Set the paper release lever to the front push tractor position Also set the paper thickness lever to the proper position for your paper s thickness See Adjusting the Paper Thickness S...

Page 20: ...your paper but do not lock it 6 Remove the front cover by pulling it straight down 7 Make sure your paper has a clean straight edge Then open both sprocket covers and fit the first four holes of the paper with the printable side up over the tractor pins 8 Close the sprocket covers 9 Slide the right sprocket to remove any slack in the paper then lock it in place by pushing the sprocket lock down 1 ...

Page 21: ...using the push tractor it is a good idea to set the Auto tear off function in the Default Setting mode to On See page 38 for more information c Caution Never use the knob to adjust the top of form position this may damage the printer or cause it to lose the top of form position Loading Continuous Paper with the Rear Push Tractor 1 Make sure the printer is turned off the tractor is installed in the...

Page 22: ...the printable side down over the tractor pins 6 Close the sprocket covers Then slide the right sprocket to remove any slack in the paper and lock it in place by pushing the blue lock lever down 7 Attach the paper guide and lay it flat on the printer Slide the edge guides to the middle of the paper guide 8 Turn on the printer When the printer receives data it automatically loads the paper and start...

Page 23: ...actor position 3 Release the sprockets by pulling the sprocket lock levers forward 4 Slide the left sprocket approximately 0 5 inch 12 mm from the far left position and push the lever back to lock it in place Then slide the right sprocket to match the width of your paper but do not lock it Slide the edge guides to the center 5 Make sure your paper has a clean straight edge Then open the sprocket c...

Page 24: ...p of the printer s ribbon Front slot Before you load paper in the front slot remove the front cover Then load paper with the printable side facing up Bottom slot Load paper in the bottom slot with the printable side facing up 7 Fit four holes of the paper over the tractor pins on both sprockets Then close the sprocket covers 8 Slide the right sprocket to remove any slack in the paper then lock it ...

Page 25: ...position without advancing the paper If necessary adjust the top of form position using the Micro Adjust function see page 33 c Caution Never use the knob to adjust the top of form position this may damage the printer or cause it to lose the top of form position 13 Attach the printer cover by inserting the front tabs into the slots then lowering the cover into place Close the paper guide cover 14 ...

Page 26: ...tor and jam in the printer Loading Single Sheets with the Paper Guide You can load ordinary single sheets and envelopes one at a time from the top of the printer using the paper guide The paper can be up to 10 1 inches 257 mm wide on the LQ 590 and 16 5 inches 420 mm wide on the LQ 2090 To load single sheet multipart forms use the front paper entry slot with the front sheet guide LQ 590 or the fro...

Page 27: ...de the left edge guide until it locks in place next to the triangle mark on the paper guide Next adjust the right edge guide to match the width of your paper 5 Load a sheet of paper with the printable side down and slide it down between the edge guides until it meets resistance The printer feeds the paper automatically and is ready to print If the first printed line on your page appears too high o...

Page 28: ...paper entry slot with the optional front paper guide or front sheet guide installed Thick paper such as a multipart form with five parts requires a straight paper path to avoid paper jams For more information see the Reference Guide Labels When printing on labels use only the type of labels that are mounted on continuous backing sheets with sprocket holes for use with a tractor feeder Do not try t...

Page 29: ...mperature and humidity use them only under normal operating conditions Do not leave labels loaded in the printer between jobs they may curl around the platen and jam when you resume printing Removing continuous paper with labels To prevent labels from peeling off the backing sheet and jamming the printer follow these steps to remove continuous paper with labels from the printer 1 Tear off the fres...

Page 30: ...s see the Reference Guide Note The print head must not print past the left or right edge of the envelope or other thick paper Make sure your application program prints entirely within the printable area of your envelope See Printer Specifications in the Reference Guide for more information on the printable area of envelopes If you are using No 6 envelopes make sure the left edge guide is aligned w...

Page 31: ...t is on Using the Micro Adjust Function The Micro Adjust function allows you to move the paper forward or backward in 1 180 inch 0 141 mm increments to adjust the tear off and top of form positions Adjusting the tear off position If your paper s perforation is not aligned with the tear off edge you can use the Micro Adjust function to move the perforation to the tear off position as described belo...

Page 32: ...n to feed paper backward or press the Load Eject U button to feed paper forward until the paper perforation is aligned with the tear off edge of the printer cover Note The printer has a minimum and a maximum tear off position If you try to adjust the tear off position beyond these limits the printer beeps and stops moving the paper 4 Tear off the printed pages 5 Press the Pause button to turn off ...

Page 33: ...sition this may damage the printer or cause it to lose the top of form position 1 Make sure the printer is turned on 2 Load paper If the tractor is in a push position press the Load Eject button to advance continuous paper to the current top of form position If necessary lift the printer cover so you can see the paper position 3 Hold down the Pause button for three seconds The Pause light flashes ...

Page 34: ...ps and stops moving the paper When the paper reaches the default top of form position the printer beeps and stops moving the paper briefly You can use this setting as a reference point when adjusting the position The top margin setting selected in some software overrides the top of form position setting you make with the Micro Adjust function ...

Page 35: ... Font and Pitch on page 37 In default setting mode ItemD selects the next menu Font lights Indicate which font is selected 2 Reset Font and Pitch buttons When you press both the Font and Pitch buttons simultaneously the printer clears the buffer and restores its default settings 3 Pitch ItemU button Selects one of the pitch settings See Selecting a Font and Pitch on page 37 In default setting mode...

Page 36: ...on 6 Load Eject button Loads a single sheet of paper Ejects a single sheet of paper Loads continuous paper from the standby position Feeds continuous paper backward to the standby position if a sheet is loaded 7 Micro Adjust When you hold down the Pause button for three seconds the printer enters Micro Adjust mode In this mode you can press the LF FF D and Load Eject U buttons to adjust the top of...

Page 37: ...an select other fonts in addition to the seven fonts on the control panel by selecting Others See Changing the Printer s Default Settings on page 38 for more information about the Font setting 1 Make sure that the printer is not printing If it is press the Pause button to stop printing Then press the Font button until the three Font lights indicate the desired font O On N Off F Flashing Font Pitch...

Page 38: ... control panel default setting mode For instructions on using the Remote Configuration Manager see the online Remote Configuration Manager User s Guide on the CD ROM To use the control panel see below For detailed information about default settings see the Reference Guide The following table shows the options available for each printer setting N N O 10 cpi N O N 12 cpi N O O 15 cpi O N N 17 cpi O ...

Page 39: ...nterface mode Auto Parallel USB Option Auto I F wait time 10 seconds 30 seconds Parallel I F bidirectional mode Off On Packet mode Auto Off Auto CR available in IBM PPDS emulation mode Off On A G M IBM PPDS available in IBM PPDS emulation mode Off On Character table Italic PC 437 PC 850 PC 860 PC 863 PC 865 PC 861 BRASCII Abicomp Roman 8 ISO Latin 1 PC 858 ISO 8859 15 International character set f...

Page 40: ...ttings and then the first setting again Go to step 5 To go through the settings one at a time press the ItemD or ItemU button The printer prints the first setting and its current value 5 Press the Set button to scroll through the options for the selected setting until you see the one you want Press the ItemD or ItemU button to select the next or previous setting you want to change 6 Repeat step 5 ...

Page 41: ...tton the Pause light goes off and the printer starts printing The paper is not loaded correctly Remove your paper and reload it correctly See Chapter 2 or the Reference Guide O Pause The paper release lever is set to the wrong position Set the paper release lever to the position for the paper source you want to use If paper from another paper source is currently in the paper path press the Load Ej...

Page 42: ...ff Otherwise you may damage the printer or change the top of form or tear off position 4 If the paper is stuck where the printer ejects it gently pull the paper out of the printer 5 Close the printer cover and turn on the printer Make sure the Paper Out light is not flashing and the Pause light is off F Pause The print head is overheated Wait a few minutes the printer resumes printing automaticall...

Page 43: ...printer s near letter quality fonts hold down the Load Eject button while you turn on the printer Either self test can help you determine the source of your printing problem however the draft self test prints faster than the near letter quality test After a few seconds the printer loads the paper automatically and begins printing the self test A series of characters is printed Note To temporarily ...

Page 44: ...f purchase such as a store receipt and date of purchase Computer configuration Description of the problem You can purchase ribbon cartridges paper manuals and accessories from the Epson Store at 800 873 7766 or visit www epsonstore com U S sales only In Canada please call 800 463 7766 for dealer referral Service Access World Wide Web From the Internet you can reach Epson Support at http support ep...

Page 45: ... cord with the printer make sure the total ampere rating of all devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere of all devices plugged into the electrical outlet does not exceed the electrical outlet s ampere rating Unplug the printer before cleaning it and always clean it with a damp cloth only Do not spill liquid onto the printer E...

Page 46: ... an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device If this ...

Page 47: ... specifications and will be free from defects in workmanship and materials for a period of three years from the date of original purchase Epson also warrants that the consumable ribbon enclosed with the product will perform to the manufacturer s specified usage which usage may expire before the expiration of the limited warranty for the Epson product What Epson Will Do To Correct Problems Should y...

Page 48: ...PRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NONINFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IF THESE LAWS APPLY THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE UNLESS STATED HEREIN ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSO...

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