FREQUENTLY ASKED QUESTIONS
FROM OUR CUSTOMERS
Q:
Can multiple batteries be connected in a series configuration?
◦
A:
Yes. We’ve successfully tested up to a 4S series configuration.
▪
Note:
Internal heating feature may no longer function as intended.
Q:
Can multiple batteries be connected in a parallel configuration?
◦
A:
Yes. We’ve successfully tested up to a 4P configuration connected via
bus bar
.
Q:
Will the system notify when the battery level is low and needs charging?
◦
A:
Yes. Once remaining capacity reaches 10%, the included battery meter will sound an alarm and
flash to indicate that the battery needs charging as soon as possible. We are also working on an
app update which will notify via push notification when remaining charge is low.
Q:
Does the app allow monitoring of series and parallel configurations?
◦
A:
The app is deigned for single battery usage. The app will see semi-regular updates which may
expand upon this capability in the future. We have a hardware solution in development which is
designed to work around this limitation.
Q:
Does Epoch Batteries offer pro staff or sponsorship opportunities?
◦
A:
Occasionally. We consider applicants on a case by case basis. Send application / resume to:
Updated: 11/02/22
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