Our warranty to you:
EPL Solutions, Inc. warrants your product to be free from physical defects in material and workmanship for a period of 1(one)
year from the date of the original retail purchase. If you discover a defect covered by this warranty, we will repair or replace
the product at our option using new or refurbished components.
Product failures not covered by this warranty:
This warranty covers defects in manufacturing that arise from the correct use of this device. It is limited to defects in
materials or workmanship and does not cover damage caused by abuse, misuse, unauthorized modi
fi
cation, lighting or
power surge damage, extreme heat or cold, and corrosive environments. The warranty also does not cover the normal wear
and tear on covers, cases, housing, connectors and accessories. The warranty does not apply to any product with a missing,
altered or defaced serial number.
Limits of liability:
If these products fail or do not perform as warranted, your sole recourse shall be to repair the product as described above.
We will not be liable to you or anyone else for any damages that result from the failure of this product. These damages
include, but are not limited to, the following: lost pro
fi
ts, lost savings, lost data, damage to other equipment, and incidental
or consequential damages arising from the use of or inability to use this product. Express or implied warranties are
disclaimed. IN NO EVENT WILL EPL SOLUTIONS, INC. BE LIABLE FOR MORE THAN THE AMOUNT OF YOUR PURCHASE PRICE,
NOT TO EXCEED THE CURRENT LIST PRICE OF THE PRODUCT.
EPL Solutions, Inc. speci
fi
cally disclaims all other warranties, expressed or implied, and the user shall deem the installation or
use of this product an acceptance of these terms.
How to obtain service under this warranty:
Return Merchandise Authorization (RMA) Numbers are required for all product returns by doing one of the following:
Complete a request on our web site at
http://www.eplsolutions.net/support
By sending an email to
By calling 714-453-9760 and speaking to a Technical Support Engineer
Once an EPL Solutions, Inc. Technical Support Engineer veri
fi
es you have a hardware problem that requires you to return the
product, you will be provided with an RMA number. You must acquire an RMA number and deliver the defective unit to EPL
Solutions in order to obtain service under this warranty. A sales receipt may be required to verify the original retail purchase.
All returned units must have the RMA number visible on the outside of the shipping package. You must either use the
original packing or pack the unit securely to avoid damage during shipping. Return Authorizations are valid for 30 days after
the RMA number is issued. Ship your product pre-paid to EPL Solutions, inc. at the following address:
EPL Solutions, Inc.
RMA#:XXXXXX
1330 W Collins Avenue
Orange, CA 92867 USA
EPL Solutions, Inc. will pay the
return
shipping costs for products under warranty. EPL Solutions, Inc. is not responsible for
the cost of shipping to EPL Solutions, Inc. or the payment of any customs clearance fees or duties.
G
VISION
S/3000
EPL Solutions, Inc.
Orange, CA 714-453-9760
www.EPLSolutions.net
email:
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