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T R I O U S E R M A N U A L
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Troubleshooting
Symptoms
It doesn’t work
Irregular acceleration
and/or reduced top speed
When powered on, the
motor doesn’t respond
Reduced range
The battery won’t charge
Drive wheel makes
strange noises
1. Charger not well connected
2. Battery cases fuse blown
3. Battery wiring disconnected or damaged
1. Charger not well connected
2. Battery cases fuse blown
For your safety, do regular maintenance and tightening checks. If you find any faults or damage, repair immediately.
1. Replace the motor bearings
2. Check tension in spokes, true if
necessary and/or replace the rim
1. Adjust the connections
2. Replace the fuse
3. Reconnect/repair the wiring
1. Insufficient battery power
2. Loose throttle magnet
3. Damaged throttle spring
1. Loose wiring
2. Loose throttle magnet
3. Loose or damaged motor wiring plugs
1. Low tire pressure
2. Low or faulty battery charge
3. Driving with too many hills, braking,
departures, and/or excessive load
4. Battery discharged for long period of time,
without regular charges, aged or damaged
1. Adjust the tire pressure
2. Check the connections and/or fully
charge the battery
3. Help with the pedals
4. Replace the battery
5. Make a prolonged battery charge
1. Charge the battery
2. Weld and adjust
3. Contact authorized bike shop
1. Repair or reconnect
2. Weld and adjust
3. Contact authorized bike shop
1. Insufficient battery power
2. Faulty connections
3. Key in wrong position
1. Charge the battery
2. Clean the battery connections
3. Turn the key to the correct position
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Possible causes
Most common solutions