Enviro Sonner Owner'S Manual Download Page 43

43

Warranty

caused by environmental conditions. Environmental conditions include but are not limited to nearby trees, buildings, roof 

tops, wind, hills, mountains, inadequate venting or ventilation, excessive offsets, negative air pressures or other influences 

caused by mechanical systems such as furnaces, fans, clothes dryers etc.

12. The Limited Warranty is void if:

 

a) The stove has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.

 

b) The stove is subject to submersion in water or prolonged periods of dampness or condensation.

 

c) Any damage to the unit, combustion chamber or other components due to water, or weather damage which is the result 

of, but not limited to, improper chimney/venting installation.

 

c) Salt air in coastal areas or high humidity can be corrosive to the finish; these environments can cause rusting. Damage 

caused by salt air or high humidity is not covered by the Limited Warranty.

13. Exclusions to the Limited Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, 

misuse, improper installation, alteration or adjustment of the manufacturer’s settings of components, lack of proper and 

regular maintenance, alteration, or act of God.

14. The Limited Warranty does not cover damage caused to the fireplace or stove while in transit. If this occurs, do not operate 

the stove and contact your courier and/or dealer.

15. Limited Warranty does not extend to or include firebox paint, door or glass gaskets with damage caused by normal wear and 

tear, or exterior paint discoloration or chipping, worn gaskets, etc.

16. The Limited Warranty does not include damage to the unit caused by abuse, improper installation, or modification of the 

unit.

17. Damage to plated surfaces caused by fingerprints, scratches, melted items, or other external scores and residues left on the 

plated surfaces from the use of abrasive cleaners or polishes is not covered in this warranty. 

18. The Limited Warranty does not cover tarnish, discoloration or wear on the plated surfaces.

19. The paint on the Metal Brick Liner may peel. This is due to the extreme conditions applied to the paint during normal usage. 

It is not a flaw and is not covered under warranty.

20. Sherwood Industries Ltd. is free of liability for any damages caused by the fireplace or stove, as well as inconvenience 

expenses and materials. The Limited Warranty does not cover incidental or consequential damages.

21. The Limited Warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus 

to or from the Enviro fireplace or stove without the express written permission of Sherwood Industries Ltd. and bearing a 

Sherwood Industries Ltd. label of approval.

22.  Any  statement  or  representation  of  Enviro  products  and  their  performance  contained  in  Enviro  advertising,  packaging 

literature, or printed material is not part of the Limited Warranty.

23. The Limited Warranty is automatically voided if the fireplace or stove’s serial number has been removed or altered in any 

way. If the stove is used for commercial purposes, it is excluded from the Limited Warranty.

24. No dealer, distributor, or similar person has the authority to represent or warrant Enviro products beyond the terms contained 

within the Limited Warranty. Sherwood Industries Ltd. assumes no liability for such warranties or representations.

25. Sherwood Industries Ltd. will not cover the cost of the removal or re-installation of the stove, hearth, facing, mantels, venting 

or other components.

26. Labour to replace or repair items under this Limited Warranty will be covered per our warranty service fee reimbursement 

schedule. Labour rates are set per component and as such total labour costs may not be covered.

27. Sherwood Industries Ltd. is not liable for freight or labour on any stove replaced in-field and is not liable for travel costs for 

service work. In the event of in-home repair work, the customer will pay any in-home travel fees or service charges required 

by the Authorized Dealer.

28. At no time will Sherwood Industries Ltd. be liable for any consequential damages which exceed the purchase price of the 

unit. Sherwood Industries Ltd. has no obligation to enhance or modify any stove once manufactured (example: as a stove 

evolves, field modifications or upgrades will not be performed). 

29. This Limited Warranty is applicable only to the original purchaser and it is non-transferable.

30. This warranty only covers Enviro products that are purchased through an authorized Enviro dealer.

31. If for any reason any section of the Limited Warranty is declared invalid, the balance of the warranty remains in effect and 

all other clauses shall remain in effect.

32. The Limited Warranty is the only warranty supplied by Sherwood Industries Ltd., the manufacturer of the stove. All other 

warranties, whether express or implied, are hereby expressly disclaimed and purchaser’s recourse is expressly limited to the 

Limited Warranty.

33. Sherwood Industries Ltd. and its employees or representatives will not assume any damages, either directly or indirectly, 

caused by improper usage, operation, installation, servicing or maintenance of this stove.

34.  Sherwood  Industries  Ltd.  reserves  the  right  to  make  changes  without  notice.  Please  complete  and  mail  the  warranty 

registration card and have the installer fill in the installation data sheet in the back of the manual for warranty and future 

reference.

35.  Sherwood  Industries  Ltd.  is  responsible  for  stocking  parts  for  a  maximum  of  seven  (7)  years  after  discontinuing  the 

manufacture or incorporation of the item into its products. An exception to this would be if an OEM supplier is not able to 
supply a part.

Summary of Contents for Sonner

Page 1: ...RNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or loss of life Installation and service must be performed by a q...

Page 2: ...is unfamiliar with the stove to operate it To prevent injury if the pilot or pilot and burners have gone out on their own open the glass door and wait 5 minutes to air out before attempting to re lig...

Page 3: ...el Conversion 14 Initial Installation 16 Minimum Fireplace Size 16 Direct Vent Model 16 B Vent Model 17 Automatic Flue Gas Spill Switch B Vent Model Only 17 Preparing Your Sonnet For Installation 17 C...

Page 4: ...URING ANNUAL FIREPLACE EFFICIENCY This ENVIRO Sonnet Fireplace Has been certified for use with either natural or propane gases See rating label Is not for use with solid fuels Is approved for bedroom...

Page 5: ...mm 4 102mm 5 7 16 138mm 12 1 16 306mm 9 3 16 233mm 16 406mm 17 3 16 436mm 20 3 4 528mm 15 1 16 382mm 10 254mm 11 3 16 284mm 13 13 16 350mm 9 3 16 233mm 9 3 4 248mm 10 9 16 268mm 31 1 4 794mm 23 3 16 5...

Page 6: ...Height 2013 16 528mm 249 16 624mm 2013 16 528mm 249 16 624mm Width 311 4 794mm 311 4 794mm 311 4 794mm 311 4 794mm Adjustable Surround Small Adjustable Surround Large Height 2113 16 555mm to 241 16 61...

Page 7: ...gaining accessibility to the gas control CAUTION Do not operate this fireplace with the glass removed cracked or broken Replacement of the panel should be done by a licensed or qualified person This a...

Page 8: ...ther the receiver or the hand set If one or more Sonnets are to be installed confirm that the remote control signal codes are different for each unit refer to MAINTENANCE AND SERVICE CHANGING REMOTE H...

Page 9: ...signal Setting the Temperature 1 Select either the MODE or the MODE by briefly pressing the SET button 2 Hold the SET button until the TEMP display flashes 3 Set the desired temperature with up arrow...

Page 10: ...t s control panel will change the speed of the fan it is Low Off High refer to Figure 4 The fan can not be controlled with the handset NORMAL SOUNDS DURING OPERATION Table 2 Normal Sounds Component So...

Page 11: ...re than two or three times a season Do not clean the glass when it is hot CLEANING THE FIREBOX Remove the logs carefully as they are very fragile Gently remove all the embers and rock wool and place o...

Page 12: ...ly cold Never operate the fireplace with the glass removed CAUTION GLASS MAY SEPARATE FROM DOOR Figure 9 Door Release Figure 10 Door Removal Remove the glass door by placing the hooked end of the door...

Page 13: ...reset button is located on the left side of the unit 87 16 214mm back from the front edge of the cabinet REMOVING VALVE COVER The valve cover can be removed to access the gas valve the fan wiring harn...

Page 14: ...If it has been damaged or is missing contact your dealer distributor or courier company to have them replaced before starting this installation Conversion Kit Installation 1 Shut the gas supply off a...

Page 15: ...the unit 10 Use a small brush to apply a warm soapy water solution to all gas connections use half dish soap and half warm water If a gas leak is present bubbling will occur Gas leaks can be repaired...

Page 16: ...on combustible material must be installed in front of the unit MINIMUM FIREPLACE SIZE Table 4 Minimum dimensions of fireplace for Sonnet to be installed into Width At Front Width At Back Height Depth...

Page 17: ...on the rear of the appliance If the switch trips more than once the venting should be inspected by a qualified service technician for possible blockage or severe down draft conditions The draft hood...

Page 18: ...into the air intake on the back of the unit 2 Install spill switch assembly a Use a flat head screwdriver or 1 4 socket to remove the nine 9 screws holding the back cover on see Figure 47 18 3 Remove...

Page 19: ...as shown in the MAINTENANCE AND SERVICE GLASS DOOR REMOVAL b Using a T 20 screwdriver remove the screw that is in the draft tube pointed at in Figure 28 c Remove the two 2 air intake covers below the...

Page 20: ...the top of the insert and connect it securely to the liner with sheet metal screws and or hose clamps Check for any tears in the liner at this point IMPORTANT The screws that hold the vent collar pla...

Page 21: ...tion of Sonnet DV and BV DIRECT VENT VERTICAL VENT TERMINATION For use with Sonnet Direct Vent Fireplace Insert The Vertical Vent Cap is termination rain cap and a throat connector it will ensure a ti...

Page 22: ...the 3 76mm and high temperature silicone for the 2 51mm Slide the meeting ends of the flex over the coupler and fasten each joint in place with three 3 sheet metal screws through the flex and into th...

Page 23: ...d Screws 2 Wall Anchors The height for the vent must be between 10ft 3 05m and 35ft 10 67m Install sealed Vertical Vent Cap to prevent leakage of room air up through chimney The intake is 2 51mm and t...

Page 24: ...the current CSA C22 1 Canadian Electrical Code Part 1 Safety Standards For Electrical Installations or The National Electrical Code ANSI NFPA 70 in the US WARNING The electrical grounding instructions...

Page 25: ...n 1 Fan Assembly 1 Power Cord 6ft 1 8m 1 Wiring Harness 1 Star Washer 1 Temperature Sensor 1 8 32 X 3 4 T 20 Screw 1 Fan Control 3 Position Switch Please ensure that all components are supplied with t...

Page 26: ...rities for local codes or use the CAN CGA B149 1 or 2 installation code in Canada In the US gas installations follow either local codes or the current edition of the National Fuel Gas Code ANSI Z223 1...

Page 27: ...rner tray brick panels refer to SECONDARY INSTALLATION INSTALLING THE BRICK PANELS log set and ember material refer to SECONDARY INSTALLATION LOG SET AND EMBER INSTALLATION and the glass door Always c...

Page 28: ...of the back see Figure 57 Figure 56 Combining 2 Base Shelf Riser Figure 57 Installing Base Shelf onto Riser 4 The leveling legs on the Sonnet may need to be adjusted to match the height of the riser...

Page 29: ...use a flat head screwdriver to turn the two 2 screws in each corner bracket to tighten them into the side trim first then the top trim 5 Attach the right side trim to the top trim using the same meth...

Page 30: ...e surround corners with the marks from step 8 Move the mounting brackets until the holes on the surround line up with the slots on the mounting brackets When everything is lined up secure the surround...

Page 31: ...th a damp cloth periodically REMOVAL Lift the trim straight up in order to unhook the notch on the hooks from the bushing Pull the trim away from the fireplace Place the trim where it will not be dama...

Page 32: ...e back brick panel while still being hooked behind the front lip refer to Figure 69 Take care to not bump the brick panel on the burner 7 Repeat step 6 for right brick panel 8 Install the log set and...

Page 33: ...gainst the left brick panel Figure 72 The back right log rests on the back left log and behind the right ledge pointed out in Figure 70 Ensure it is flush against the left brick panel and against the...

Page 34: ...chunks and ember wool irregularly onto and around the front of the burner to create a realistic look The ember wool comes in chunks that can be ripped into smaller pieces The front log has been remove...

Page 35: ...place for the first time since the log set and embers have been installed replaced watch for ignition at ALL the burner ports If a long delay is noticed turn the appliance off and wait for it to cool...

Page 36: ...is malfunctioning Replace transmitter and reprogram code refer to MAINTENANCE AND SERVICE CHANGING REMOTE HANDSET CODE Wiring at the valve has been damaged Replace the valve Pins on 8 wire connector h...

Page 37: ...n for approximately 60 seconds see Figure 79 Not enough voltage generated from the thermocouple or too much resistance in the circuit Note To find which part of the circuit is causing the problem a ch...

Page 38: ...May need to install high wind termination cap Contact dealer Glass fogs up Normal Condition after the appliance warms up the glass will clear Due to additives in gas glass may get hazy during operatio...

Page 39: ...50 1494 22 Sonnet Door Latch Mechanism Set of 2 50 1495 23 Sonnet DV Flue Adaptor And Bottom with Gasket 50 1496 24 Sonnet B Vent Flue Adaptor with Gasket 50 1497 25 RV47 Gas Regulator 50 1498 26 Son...

Page 40: ...Parts Diagram Components SONNET Components September 2006 40...

Page 41: ...rround Trimmable 50 1415 44 Sonnet Cast Andiron Grate 50 1417 45 Sonnet Fan Kit 50 1418 46 Sonnet Firebox Brick Liner Double Sided 50 1419 47 Sonnet Colonial Surround Panel 50 1456 48 Sonnet Classic S...

Page 42: ...ation Date of installation name of installer and dealer serial number of the appliance nature of complaint defects or malfunction description and part numbers of any parts replaced To the Distributor...

Page 43: ...r representation of Enviro products and their performance contained in Enviro advertising packaging literature or printed material is not part of the Limited Warranty 23 The Limited Warranty is automa...

Page 44: ...___________________ MODEL ___________________________________ SERIAL NUMBER ___________________________ DATE OF PURCHASE _____________ dd mm yyyy DATE OF INSTALLATION ___________ dd mm yyyy DIRECT VEN...

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