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17. Damage to plated surfaces caused by fingerprints, scratches, melted items, or other external scores and 

residues left on the plated surfaces from the use of abrasive cleaners or polishes is not covered in this 

warranty. 

18. The Limited Warranty does not cover tarnish, discoloration or wear on the plated surfaces.

19. The paint on the Metal Brick Liner may peel. This is due to the extreme conditions applied to the paint 

during normal usage. It is not a flaw and is not covered under warranty.

20. Sherwood Industries Ltd. is free of liability for any damages caused by the fireplace or stove, as well as 

inconvenience expenses and materials. The Limited Warranty does not cover incidental or consequential 

damages.

21. The Limited Warranty does not cover any loss or damage incurred by the use or removal of any 

component or apparatus to or from the Enviro fireplace or stove without the express written permission 

of Sherwood Industries Ltd. and bearing a Sherwood Industries Ltd. label of approval.

22. Any statement or representation of Enviro products and their performance contained in Enviro 

advertising, packaging literature, or printed material is not part of the Limited Warranty.

23. The Limited Warranty is automatically voided if the fireplace or stove’s serial number has been removed 

or altered in any way. If the stove is used for commercial purposes, it is excluded from the Limited 

Warranty.

24. No dealer, distributor, or similar person has the authority to represent or warrant Enviro products beyond 

the terms contained within the Limited Warranty. Sherwood Industries Ltd. assumes no liability for such 

warranties or representations.

25. Sherwood Industries Ltd. will not cover the cost of the removal or re-installation of the stove, hearth, 

facing, mantels, venting or other components.

26. Labour to replace or repair items under this Limited Warranty will be covered per our warranty service 

fee reimbursement schedule. Labour rates are set per component and as such total labour costs may 

not be covered.

27. Sherwood Industries Ltd. is not liable for freight or labour on any stove replaced in-field and is not liable 

for travel costs for service work. In the event of in-home repair work, the customer will pay any in-home 

travel fees or service charges required by the Authorized Dealer.

28. At no time will Sherwood Industries Ltd. be liable for any consequential damages which exceed the 

purchase price of the unit. Sherwood Industries Ltd. has no obligation to enhance or modify any stove 

once manufactured (example: as a stove evolves, field modifications or upgrades will not be performed). 

29. This Limited Warranty is applicable only to the original purchaser and it is non-transferable.

30. This warranty only covers Enviro products that are purchased through an authorized Enviro dealer.

31. If for any reason any section of the Limited Warranty is declared invalid, the balance of the warranty 

remains in effect and all other clauses shall remain in effect.

32. The Limited Warranty is the only warranty supplied by Sherwood Industries Ltd., the manufacturer 

of the stove. All other warranties, whether express or implied, are hereby expressly disclaimed and 

purchaser’s recourse is expressly limited to the Limited Warranty.

33. Sherwood Industries Ltd. and its employees or representatives will not assume any damages, either 

directly or indirectly, caused by improper usage, operation, installation, servicing or maintenance of this 

stove.

34. Sherwood Industries Ltd. reserves the right to make changes without notice. Please complete and mail 

the warranty registration card and have the installer fill in the installation data sheet in the back of the 

manual for warranty and future reference.

35. Sherwood Industries Ltd. is responsible for stocking parts for a maximum of seven (7) years after 

discontinuing the manufacture or incorporation of the item into its products. An exception to this would 

be if an OEM supplier is not able to supply a part.

Warranty

15

Summary of Contents for Empress-A-FS

Page 1: ...INSTRUCTIONS FOR FUTURE REFERENCE OWNER S MANUAL PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS PELLET BURNING ROOM HEATER FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PRO...

Page 2: ...Specifications 6 Dimensions 6 Operating Instructions 7 Control Board Functions 7 Automatic Safety Features of Your Pellet Stove 7 Operating Your Pellet Stove 7 Turning Your Pellet Stove Off 8 Slider...

Page 3: ...Size to 5 16 diameter 1 long maximum Ash Content 1 maximum Premium grade 3 maximum Standard grade Moisture Content 8 maximum Heat Content approximately 8200 Btu per pound minimum ASH The ash content o...

Page 4: ...ure that the structural integrity of the home is maintained and all construction meets local building codes Minor soot or creosote may accumulate when the stove is operated under incorrect conditions...

Page 5: ...uids to start or freshen up a fire in the heater Keep all such liquids well away from the heater while it is in use SMOKE DETECTOR Smoke detectors should be installed and maintained in the structure w...

Page 6: ...6 Specifications Dimensions Figure 1 Empress Dimensions 247 16 621mm 273 8 695mm 243 16 614mm 153 8 390mm 253 4 653mm 153 4 400mm...

Page 7: ...the one that shows the current setting the default setting is the number 2 light To adjust the setting hold the Combustion Blower Trim button down and press the Heat Level up or down buttons to adjus...

Page 8: ...hin the 30 minutes the HEAT LEVEL will return to the previous MANUAL setting If the thermostat contacts remain open the stove automatically begins its shutdown routine The ON OFF button can be presses...

Page 9: ...aust blower is a variable speed blower controlled by the heat output button This blower will decrease the vacuum pressure inside the stove and as the heat output button is turned down SPECIAL NOTES Pe...

Page 10: ...he auger to jam and may result in pellets burning in the drop tube and hopper Using a metal scrapper remove material that has accumulated or is clogging the liner s holes Then dispose of the scrapped...

Page 11: ...f the stove just above the door This handle is to be pulled out a few times ONLY WHEN THE UNIT IS COLD in order to clean away any fly ash that may have collected on the heat exchanger tubes As differe...

Page 12: ...per movement POST SEASON CLEAN UP Once you are finished using the pellet appliance for the season unplug the stove for added electrical protection It is very important that the stove be cleaned and se...

Page 13: ...ain restrictions and exclusions apply to this warranty Limited Two 2 Year Warranty Under this warranty Sherwood Industries Ltd covers Ignitor Auger Motor Circuit Board Timers Temp Sensors Blowers Vacu...

Page 14: ...ullify the Limited Warranty on this stove If unsure as to the extent of this Limited Warranty contact your authorized Enviro dealer before installation 10 Sherwood Industries Ltd will not be responsib...

Page 15: ...r warranty service fee reimbursement schedule Labour rates are set per component and as such total labour costs may not be covered 27 Sherwood Industries Ltd is not liable for freight or labour on any...

Page 16: ...______________________________ PHONE ___________________________________ MODEL ___________________________________ SERIAL NUMBER ___________________________ DATE OF PURCHASE _____________ dd mm yyyy D...

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