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If you want to restore your product (erase all your settings? forgotten password?)
If your device is turned on
• Go to ‘Settings’ - ‘System‘ - ‘Reset options‘.
• Choose ‘Erase all data(Factory reset)‘, then ‘Reset tablet’: this will erase all your files, settings, applications, so make sure
you have backed-up your data in your Google account or a hard drive.
• When you restart your tablet it will open the Startup wizard again, follow the onscreen instructions. The wizard will not
download the free apps that were downloaded the first time you did this but most of these are available for free from
Google Play Store.
• Access your Google account to retrieve your backed-up data in Google.
If your device doesn’t turn on
• Hold the ON/OFF button and button until a black screen with options is displayed, then release.
• Press button to scroll down to ‘Recovery’ and Volume- button to select.
• If you want to exit the recovery system without selecting any action, scroll down to select ‘Reboot system
now’ or ‘Power off’ then press ON/OFF button.
• Use the /- buttons to scroll up/down to ‘wipe data/factory reset’ and the ON/OFF button to validate
the choosen action. This will erase all your files, settings and applications.