4-6
Troubleshooting
Port(s) goes into
standby for no
apparent reason.
Loop condition
detected.
Verify that Spanning Tree is enabled. Refer to the
Matrix DFE-Gold Series Configuration Guide
for
the instructions to set the type of STA.
Review the network design and delete
unnecessary loops.
If the problem continues, contact
Enterasys-Networks for technical support.
User parameters
(IP address, device
and module name,
etc.) were lost
when the module
power was cycled,
the front panel
OFFLINE/RESET
switch was
pressed.
Position of Mode switch
(7), Persistent Data
Reset, was changed
sometime before either
cycling power or
pressing the OFFLINE/
RESET switch, causing
the user-entered
parameters to reset to
factory default settings.
Clear Persistent Data
that was set through
Local Management.
The module was moved
either from slot-to-slot
or from chassis-to-
chassis.
Reenter the lost parameters as necessary. Refer
to the
Matrix DFE-Gold Series Configuration
Guide
for the instructions to configure the device.
If the problem continues, contact
Enterasys-Networks for technical support.
Table 4-2 Troubleshooting Checklist (Continued)
Problem
Possible Cause
Recommended Action
Summary of Contents for Matrix DFE-Gold 4G4202-60
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