Enterasys ENTERASYS ATX, User Manual, Page: 13 / 82

Getting Help 1-5
Introduction
The command buttons, for example , call up a menu listing the windows,
screens, or commands available for that topic.
Any menu topic followed by ... (three dots) — for example Statistics... — calls up
a window or screen associated with that topic.
Getting Help
This section describes two different methods of getting help for questions or
concerns you may have while using NetSight Element Manager.
Using On-line Help
You can use the ATX Chassis window Help buttons to obtain information specific
to the device. When you click on a Help button, a window will appear which
contains context-sensitive on-screen documentation that will assist you in the use
of the windows and their associated command and menu options. Note that if a
Help button is grayed out, on-line help has not yet been implemented for the
associated window.
From the Help menu accessed from the Module View window menu bar, you can
access on-line Help specific to the Module View, as well as bring up the Chassis
Manager window for reference. Refer to Chapter 2 for information on the Module
View and Chassis Manager windows.
Getting Help from the Global Technical Assistance Center
If you need technical support related to NetSight Element Manager, please
contact the Global Call Center via one of the following methods:
By phone: (603) 332-9400
24 hours a day, 365 days a year
By fax: (603) 337-3075
24 hours a day, 365 days a year
By mail: Enterasys Networks
Technical Support
35 Industria Way
Rochester, NH 03867
By e- mail: support@enterasys.com
NOTE
All of the NetSight Element Manager help windows use the standard Microsoft Windows
help facility; if you are unfamiliar with this feature of Windows, you can select Help —
>How to Use Help from the Program Manager window, or consult your Microsoft
Windows User’s Guide.