Enso flex EZZ FE1200, Owner'S Manual

Page: 23 / 28

Troubleshooting
In the event that the power foundation fails to operate, assess the symptoms and possible solutions
provided in the chart below.
SYMPTOMS SOLUTIONS
Remote control illuminates and appears to be
operable, but will not activate bed.
No features of the power foundation will
activate.
Wireless remote will not illuminate.
Head or foot section will elevate, but will not
return to the horizontal (flat) position.
Verify that the power cord is plugged into a working, grounded electrical outlet. Test the
outlet by plugging in another working appliance.
Replace the batteries in the wireless remote.
Bed mechanism may be obstructed. Elevate bed and check for obstruction. Remove
obstruction.
Head section may be too close to the wall.
Headboard may be too close to the edge of the mattress. Verify that there is enough
distance between the headboard brackets and mattress. Adjust if required.
Program the remote control (see the Setting Programmable Positions and Pairing Remote
section of this manual for programming procedures).
Unplug the power cord, wait 30 seconds and plug back to reset electronic components.
The surge protection device or the electrical outlet may be defective. Test the outlet by
plugging in another working appliance.
Verify that the connector on the wired remote control is securely attached to the control
box.
20-22