TROUBLESHOOTING
As a troubleshooting aid, the signal presence, power and CPU status can be easily
monitored from the front panel of this module using the indicators explained in the
Front
Panel Switches and Indicators
section.
The following status items can be monitored using the Avenue Touch Screen Control
Panel, Express Panel, or PC Application:
•
Input Status
•
Slot ID, Software Version and Board Revision
Refer to the overall troubleshooting tips given below for the module:
No status lights are lit on front panel:
•
Check that frame power is present (green LED{s} on frame power supplies).
•
Check that module is firmly seated in frame. Try removing it and plugging
it in again.
Can’t control module:
•
Check status of CPU
Run
green LED. Should be blinking slowly and in
unison with other modules if System module is present. If not, try removing
it and plugging it in again.
•
System module may not be working properly if installed.
No video or audio signal out of module:
•
Check status of
In
green LEDs. If not lit, check the input signal for pres-
ence and quality.
•
Check cabling to input of module.
You may also refer to the technical support section of the Ensemble web site for the latest
information on your equipment at the URL below:
http://www.ensembledesigns.com/support
SOFTWARE UPDATING
Software upgrades for each module can be downloaded remotely if the optional System
Control module is installed. These can be downloaded onto your PC and then Avenue PC
will distribute the update to the individual module. (Refer to the Avenue PC documenta-
tion for more information.) Periodically updates will be posted on our web site. If you do
not have the required System Control Module and Avenue PC, modules can be sent back
to the factory for software upgrades.
Model 7900 HD Up/Down/Cross Converter
7900-43
