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 Ensemble Commissioning: Installer Toolkit Communications 

 

© 2020 Enphase Energy Inc. All rights reserved. 

July 24, 2020 

___________Installer Initials: All steps complete on this page 

9

           

 

H.1. In Installer Toolkit, “LED status”, and state of charge will now display accurately.  

H.1.1. For beta installations, a known issue may interfere with LED status and 

may cause the state of discharge to display inaccurately. Firmware versions 
later than 20.25 do not have this issue.  

H.2. If Encharge batteries are not communicating to Envoy, follow these steps to power 

cycle the batteries: 

H.2.1. Ensure the system is on-grid.  
H.2.2. Turn OFF the DC disconnect switches for all batteries. 
H.2.3. Turn OFF the Encharge breaker in Enpower. 
H.2.4. Wait for at least two minutes. The Encharge LEDs should be OFF at this 

point. 

H.2.5. Turn ON the Encharge breaker in Enpower. 
H.2.6. Allow Encharge LEDs to flash red. 
H.2.7. Turn ON DC switches on all Encharges. The Encharge LEDs should stop 

flashing red after DC switches are turned ON. 

H.3. If Enpower is not communicating with the Envoy, follow these steps to power cycle 

the system: 

H.3.1. Ensure the system is on-grid.  
H.3.2. Turn OFF the DC disconnect switches for all batteries. 
H.3.3. Turn OFF the utility-side breaker in Enpower or the supply breaker to 

Enpower in the main panel. 

H.3.4. Wait for at least two minutes. The Encharge LEDs should be OFF at this 

point. 

H.3.5. Power ON Enpower, that is, turn ON the utility-side breaker in Enpower or 

the supply breaker to Enpower in the main panel. 

Summary of Contents for Ensemble

Page 1: ...Toolkit Communications 1 Commissioning Instructions 2 Decommissioning an Encharge Enpower While Replacing it On Site 12 Preparing for Installer Toolkit Communications The following process assumes all Ensemble equipment has been installed in a code compliant manner tested for appropriate voltages and are ready to be energized For all products always follow the SAFETY INSTRUCTIONS and instructions ...

Page 2: ...te using Installer Toolkit o Creating an activation beforehand to save time in the field o If completing the activation on site Installer Toolkit must have Internet access cell signal or WiFi Before visiting the site ensure that the Envoy software has been downloaded to the phone o The Settings tab in Installer Toolkit has an Envoy Software section with an Update Now button for downloading Envoy s...

Page 3: ... the bottom of each page indicating all steps on that page are complete Commissioning Process A Open Installer Toolkit Tap the Systems tab in the lower left side of the screen B If an activation has not previously been completed using Enlighten Manager complete Step 1 in Installer Toolkit input system details including address grid profile etc B 1 If the activation is already created tap on the pr...

Page 4: ...o transformer and Encharge breakers are turned ON in Enpower D 2 1 First turn ON the AC combiner then the auto transformer then the Encharge breaker D 3 For all Encharge units ensure that the DC disconnect switch is turned OFF then power ON the Enpower by turning ON the utility breaker and or any breakers on the line side of Enpower D 3 1 Wait 60 330 seconds for the microgrid interconnect device r...

Page 5: ...arge batteries automatically sets the batteries to a savings mode E 2 To complete functional testing Enphase recommends selecting a single rate tariff during commissioning Tariff and battery storage modes can be changed using the Enlighten Mobile app or the Enlighten Manger web interface post installation F Installer Toolkit step 4 Envoy Connectivity F 1 This brings up the screen indicating your p...

Page 6: ...date F 9 3 After Envoy firmware update Envoy will restart F 9 3 1 1 While Envoy is restarting all four LEDs will flash amber in unison F 9 3 2 1 Once the restart is complete the network communications LED will light solid green F 9 4 When the Envoy reboots you will lose AP mode connectivity on your phone Once the Envoy has rebooted successfully reconnect to Envoy AP mode in the WiFi settings menu ...

Page 7: ...onnectivity screen G Installer Toolkit step 5 Provisioning Devices G 1 You must be Ensemble training certified to provision Ensemble devices If you are not you will be asked to select a certified user from your company G 2 Ensure that the Ensemble communications kit or COMMS KIT 01 is plugged into one of the Envoy USB ports Device provisioning will not be successful if the COMMS KIT 01 is missing ...

Page 8: ...iscovered Installer Toolkit is able to discover the device using Bluetooth Low Energy BLE G 3 5 1 2 1 Waiting for provisioning The initial communication is being established Installer Toolkit is sending network information to Encharges and Enpower using BLE G 3 5 1 3 1 Waiting for acknowledgement Envoy is trying to communicate to the Encharges and Enpower using the wireless 2 4 GHz radio G 3 5 1 4...

Page 9: ... batteries H 2 3 Turn OFF the Encharge breaker in Enpower H 2 4 Wait for at least two minutes The Encharge LEDs should be OFF at this point H 2 5 Turn ON the Encharge breaker in Enpower H 2 6 Allow Encharge LEDs to flash red H 2 7 Turn ON DC switches on all Encharges The Encharge LEDs should stop flashing red after DC switches are turned ON H 3 If Enpower is not communicating with the Envoy follow...

Page 10: ...te and show the status screen that communicates progress of the update J Installer Toolkit step 6 Configure Production and Consumption CTs using the meter wizard J 1 Verify that the configuration matches what is installed solar load or load only J 2 Enable the meters by verifying the readings manually or go through the meter wizard recommended J 3 While in the production meter wizard switch OFF th...

Page 11: ...anager L 2 1 If Homeowner already has access to Enlighten Solar system already existed on site request that they change the battery mode in the homeowner app This can be viewed in under settings L2 1 1If homeowner does not yet have access to Enlighten new solar and Encharge installation the installer can change the battery mode setting in enlighten manager Navigate to the system in question Select...

Page 12: ...ng an Encharge Enpower While Replacing it On Site When replacing an Encharge on site the old Encharge or Enpower must be deleted using Installer Toolkit 1 Connect to the Envoy using AP mode 2 Go to Step 2 Devices and Array and select and delete the devices as shown in images below 3 Add and provision the new devices as documented steps C and G in the Error Reference source not found section ...

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