56
Problem
Possible cause
Troubleshooting
The appliance
cannot be closed.
The frying basket is too
full.
Fill the frying basket to the max.
marking.
White smoke
comes out of the
appliance.
The food is very fatty.
During preparation, fat from
these extremely fatty foods drips
into the fryer pan. The fat causes
a higher temperature than usual
to develop in the fryer pan – this
does not impair the appliance or
the cooking result.
The fryer pan still contains
oil/fat residue from a
previous cooking process.
Oil/fat residue burns in the frying
chamber. Clean the fryer pan after
every use.
Fresh chips are not
evenly fried.
The chips have not been
sufficiently soaked.
Place the chips in cold water for
around 30 minutes to remove the
starch. Dry the chips using kitchen
paper before adding to the basket.
The variety of potato is
unsuitable.
Fresh chips do not
go crisp.
The potatoes are too
moist.
The crispiness is dependent on
the water and starch content of
the variety of potato used and the
quantity of oil.
Dry the potatoes carefully and
cover them with about 1/2
tablespoon of oil.
Cut the potatoes into smaller
pieces.
Fault code "E1" or
"E2" is shown on
the display.
The internal temperature
sensor in the appliance
reports a fault.
Contact customer services.
