ENJI PRIME EyeBall Cam, Quick Start Manual

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FREQUENTLY ASKED QUESTIONS
What Micro SD Card is required for recording? Why can’t I
use my Micro SD Card for recording?
The camera supports
up to 128 GB Micro SD card. Please use High Speed Class
10 FAT formatted memory card. Original SanDisk and
Kingston brands are most preferred. You must format the
Micro SD before using. If SD card is not recognized when
inserted into camera, just remove and re-insert.
Why does my computer or security software say the
software is dangerous and it is a virus?
Just ignore the
warning and continue.
Why can’t the camera go online?
1. Powerless, please
charge the battery or connect the camera while charging.
2. Check if your router is working properly or not.
3. Check your signal, your device may not be connected to
Wi-Fi due to weak Wi-Fi signal.
4. Please check your network name and password to see if
it includes special symbols.
5. Check if your Wi-Fi setting is correct or not, correct
password may be needed.
How can I record videos in the Micro SD card? Insert a
memory card in the camera and open the setting menu to
set SD card video recording.
Why is remote monitoring not smooth? You should choose a
suitable resolution to watch according to your internet
speed.