9.
Basic Troubleshooting
Power stops while operating
Make sure key is in the ON position.
Make sure battery is properly inserted.
Make sure battery is properly charged.
Slow speeds while driving
Make sure battery is properly charged.
If you continue to have trouble with your Triaxe Sport, contact Enhance Mobility at 800-296-
4151 or your authorized Triaxe dealer.
10.
Warranty
Our standard warranty is as follows…
Triaxe Sport Scooter
1 year parts for all components
6 month warranty for battery
3 year warranty on frame
Enhance Mobility will ship the parts directly to the customer or to the service center of their
choice. Enhance Mobility will provide technical assistance and documentation to ensure the
scooter is repaired properly.
If after calling in to the Enhance Mobility Service line 800-296-4151- Option 2 and speaking to a
service representative it may be determined that the repair is covered under the warranty and
requires return to the factory. In this case the customer will prepay for shipping to and from
Enhance Mobility. Shipping Labels will be provided.
Return shipping must be in Original Packing to protect against damage. Enhance Mobility is not
responsible for damage caused by shipping. Enhance Mobility will perform the necessary labor
and replace covered parts at its expense and ship back to the customer.
