Enfora Tic Talk User Manual Download Page 3

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Tic TALK

Summary of Contents for Tic Talk

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Page 3: ...Tic TALK Copyright info ...

Page 4: ...ntents Welcome 7 TicTALK Overview 8 Registration 12 Device basics 13 Battery 13 Control button operation 14 Turn your phone ON OFF 15 Display screens 16 Status bars icons and indicators 17 Backlight 19 Device operations 20 ...

Page 5: ... n t e n t s 3 Power save mode 20 Auto sleep mode 21 Menus 21 Web configuration interface 24 Device management 24 Log on to web site 28 Numbers 29 Calendar Events 31 To Do List 32 Settings 33 Fun Stuff 38 ...

Page 6: ... Notes 40 Home 41 Find Device 41 Set date and time 42 Full update 42 Using your TicTALK applications 43 Features and applications 44 Make a Phone ANYTIME call 44 Make a Phone RESTRICT call 45 Answer an incoming call 45 ...

Page 7: ...to headset mode 48 Adjust the volume during a call 48 View calendar events 49 Check your To Do list 50 Read and respond to a text message 51 View your missed calls 52 View photos 52 Use your stopwatch 52 Listen to a tune 53 Play Match It 53 Play Magic 8 54 Play the Hangman game 54 View countdown timers 55 ...

Page 8: ...t s Set your display contrast 56 Select your watch face option 56 Troubleshooting 57 Customer Care 58 Battery Safety Precautions 58 RF exposure 58 Legal Information 60 Limited Warranty 61 Warranty Exclusive Remedy 61 ...

Page 9: ...terface section to set up your phone numbers and special features The web application is where you authorize and manage the use of your TicTALK phone Your TicTALK Quick Start Guide provides basic instructions for making your first call once you have your network connection Here s what you ll find in the box TicTALK phone USB cable charger Power supply TicTALK Quick Start Guide TicTALK User Manual ...

Page 10: ...K O v e r v i e w TicTALK Overview Push button A Push button B Recessed reset switch Accessory connector SCROLL SELECT switch Headset jack Signal strength indicator Battery indicator face BIF Ring of lights optional ...

Page 11: ...n power save or auto sleep mode a short press wakes it up In a call two short presses ends your call and hangs up your phone When your phone is on a short press allows you to navigate back one menu level While your phone is turned on a short press resets the backlight timer ten seconds Push button B A short press while your phone is ON returns you to the top level menu In the top level menu a shor...

Page 12: ...r phone this operation also turns your phone OFF Battery strength indicator BIF In the top status bar of the display screen BIF provides information about your battery power Signal strength indicator On the right side of the top status bar the icon indicates signal strength A dimmed icon indicates a weaker signal If no icon displays the network is unavailable Microphone The microphone transmits yo...

Page 13: ... an incoming call activates your ring of lights flashing around the display LCD display Your TicTALK phone features a 16 level monochrome transflective FSTN display with 128x128 pixel resolution USB cable The mini B USB connector is used for charging the battery and for providing power to the phone when connected to the wall mount power supply or PC Power supply Use the power supply provided to ch...

Page 14: ...1 2 R e g i s t r a t i o n Registration Your Subscriber Identity Module SIM card is configured and installed at the store before you leave Also your Web Account registration is completed at the store ...

Page 15: ...arge your battery or you risk damaging your device You can plug the USB cable into your PC to charge your battery or you can use it with the power supply provided to charge at a wall outlet Charge the battery at your wall outlet 1 Plug the USB cable that comes with your TicTALK into the power supply provided 2 Then plug the power supply into the wall outlet 3 Plug the USB cable into the accessory ...

Page 16: ...on must indicate adequate signal strength END CALL and hang up 2 short presses on PUSH BUTTON A ANSWER incoming call Cancel ALERT vibrate LED flash audible Press ANY button BACK TO TOP menu from submenu Enter POWER SAVE mode from top level menu Short press PUSH BUTTON B SCROLL UP or DOWN to highlight menu item Volume adjust ONLY during a call Push SCROLL SELECT switch up or down SELECT highlighted...

Page 17: ...s for today if this application is enabled 6 Press SELECT to go to the top level menu NOTE Before using your phone look for the icon in the top status bar to ensure your signal strength is adequate You may need to move to another location to get a stronger signal And check your battery charge as shown by the shaded area on BIF s smiley face Turn your phone OFF 1 Press and hold push button A for tw...

Page 18: ...r events Time and date Menus for selecting features and applications Welcome screen When you turn on your phone or wake it up the backlight comes on and your welcome screen displays a two second TicTALK logo followed by a two second greeting displaying your device name NOTE Set up your device name up to twelve characters in the web configuration interface Today s events and countdowns After the we...

Page 19: ...level menu and begin normal operation Status bars icons and indicators Icons and indicators description ICONS DESCRIPTION BIF fully charged BIF half discharged BIF time to recharge BIF charging Visible when you have an unread note Action go to Messages Notes Visible when you have a missed call Action go to Messages Missed Calls Visible when you have an unread task Action go to Organizer To Do List...

Page 20: ...ood signal Signal strength indicator light color indicates poor signal When signal is absent TALK icon is not visible Top status bar In the top level menu and in most of your screens the icons and indicators in the top status bar display information about your TicTALK Battery charge Text messages To Do items Missed calls Appointments or calendar events Expired countdown timers Signal strength Bott...

Page 21: ...tton is pressed for ten seconds while your phone is ON the backlight turns OFF When the backlight turns OFF the phone screen remains unchanged if no button is pressed for ten more seconds After this ten second period if you are not in an active call the display turns OFF and the phone goes into power save mode Turn backlight ON when not in a call Short press PUSH BUTTON A NOTE Remember to use a SH...

Page 22: ...your phone to power save mode by pressing PUSH BUTTON B from the top level menu Respond to an incoming call in power save mode An incoming call alert automatically wakes up the phone from power save This operation is the same as when your phone is ON Respond to a non call alert in power save mode While in power save mode all alerts other than incoming calls require you to first turn ON your phone ...

Page 23: ...urn ON your phone and resume operation Menus The TicTALK menus provide access to the applications that are authorized from the web configuration interface With the menus displayed SCROLL to a menu item to highlight SELECT the highlighted item to see submenus and details or to initiate an action such as make a call If an application is disabled in the web configuration interface that application do...

Page 24: ...2 D e v i c e o p e r a t i o n s Organizer Calendar To Do List Phone ANYTIME Mom Dad Grandpa EMERGENCY CALL Phone RESTRICT John Kim Jim Michael Messages Missed calls Notes Fun Stuff Photo Stopwatch Games ...

Page 25: ...D e v i c e o p e r a t i o n s 2 3 Tunes Countdown timers Utilities Display Settings ...

Page 26: ...y Information entered in the web configuration interface displays in red until this data is updated on the TicTALK device Management options These are some of your device control options in the web interface Add and delete names and phone numbers Add and delete items for Calendar Events Countdowns To Do List Enable disable audible alert or specify daily quiet time to disable Enable disable RESTRIC...

Page 27: ...Synchronization Synchronization The stoplight icon in your web application tells you if your device is synchronized with the most recent data on the web site Green light indicates web site is fully synchronized with device Yellow light indicates some data on the web site is not synchronized with device Red light indicates web site has not communicated with the device in a while After entering new ...

Page 28: ...s Device Control Numbers Add and Delete Anytime Phone Numbers 1 12 Restricted Phone Numbers 1 10 Calendar Events Add and Delete Events and appointments that appear on the device calendar 1 40 To Do List Add and delete Items on the To Do List 1 10 View items checked off at the device as they are completed Settings Set up and manage applications Device Settings ID audible tones Parental Controls Ale...

Page 29: ...eive Text Messages with a response Text Messages without a response Home Navigate back to the top level menu Find Device Activate device alerts at highest volume for 20 seconds Set date and time Set device date and time Full update Update settings and authorizations on the TicTALK phone when it is turned on ...

Page 30: ... and manage features and applications for your TicTALK phone log onto the web configuration interface 1 Go to web site http t mobile mytictalk com 2 Enter your provided USER ID and PASSWORD 3 Click the LOGIN button The Welcome screen appears displaying information about your TicTALK ...

Page 31: ... ANYTIME numbers list Add and delete ANYTIME numbers Add an ANYTIME number 1 Click the Numbers icon to see the ANYTIME phone numbers list 2 Enter the new name and phone number in the fields beside the ADD button 3 Then click The new name and number appear in the list Delete an ANYTIME number 1 Click in one or more boxes beside the name or names to be deleted 2 Click to delete checked items ...

Page 32: ...ime periods to enable RESTRICTED calls for weekdays and weekends Add a RESTRICTED number 1 Click Numbers icon to see RESTRICTED Phone Numbers list 2 Enter the new name and phone number in the open fields beside the ADD button Enter numbers with no dashes as shown 3 Then click the ADD button The new name and number appear in the list 4 Go to Settings Device Settings Enter monthly allocation of minu...

Page 33: ...icTALK phone activates an alert Your calendar ranges from January 1 2000 through December 31 2099 You can list as many as six events for a single day with detailed information and up to forty items total Add a calendar event 1 Enter calendar event name up to 12 characters in the fields next to ADD 2 Click the date and time icons to see the calendar and the clock 3 Scroll in the calendar to the eve...

Page 34: ...opy an event 1 Click the Copy icon next to an event to duplicate the information for that event in the ADD fields below 2 Change the information as necessary 3 Click To Do List In the To Do List you can maintain a list of tasks and chores to be completed and send new tasks to your device user as needed You can maintain up to ten items on your list delete items and add more as necessary The phone u...

Page 35: ...he field beside the button enter item name up to twelve characters Click 2 The list displays the new item name and the date of entry Delete a To Do item 1 Click to place a check mark in box beside item or items to be deleted 2 Click to delete selected items Settings Use the pull down menu to setup and manage these TicTALK settings Device Settings Parental Controls Device Alerts Device Power Settin...

Page 36: ...from the pull down menu 1 Enter your Device Name in the field provided The device name is displayed on the device in the welcome screen and in the goodbye screen 2 Enter number of minutes allocated monthly for calls to and from RESTRICTED numbers Balance remaining shows below monthly allocation ...

Page 37: ...e period during weekdays to enable RESTRICTED calls 4 Enter time period during weekends to enable RESTRICTED calls 5 Click SAVE Parental Controls Select Parental Controls from the pull down menu Review the feature options and choose enable ON or OFF for each feature ...

Page 38: ... the Show Me pull down menu 2 Choose audible alert on off options 3 Select audible alerts always on or alerts always off or always on with exceptions 4 For the audible alerts always on with exceptions click the clock icon to enter the time settings for weekday and weekend days 5 Click SAVE ...

Page 39: ...an use the auto sleep feature to specify the time each day you want your TicTALK to go to sleep and the time you want it to wake up 1 Enable disable the Auto Sleep feature 2 If enabled specify the time you want the TicTALK to wake up and the time you want it to go to sleep each day ...

Page 40: ... to ten dates to countdown within the date range of the calendar January 1 2000 through December 31 2099 Add a Countdown item 1 Enter the item name up to 12 characters 2 Click the calendar icon to open the calendar 3 Use scroll arrows at top of calendar to scroll to the year month and day of your event 4 Click on the event day in the calendar to enter the new date in the field 5 Click New countdow...

Page 41: ...tdown item 1 Click in the box beside the item to select 2 Click to delete the selected items Games Enter up to twenty word choices to play the Hangman game on the device Photos Photos are installed with software on device Tunes Tunes are installed on device at factory ...

Page 42: ... text messages up to eighty characters to the device user You have the option of entering up to four possible responses for the device user to choose When the device user responds to the message with a response you can read the response at the bottom of this web page ...

Page 43: ...e Your TicTALK includes a feature to help you locate the device if it is misplaced or lost When the Find Device command is issued from the Settings Parental Controls window it activates the following alerts on the device for fifteen seconds Audible tone in speakerphone mode at highest volume Vibrate Flashing LED LOST splash screen ...

Page 44: ...h the PC date and time Full update In the Parental Controls window click on the Full update icon to synchronize the phone and PC 1 Verify your TicTALK phone is turned ON 2 Then click the Full Update icon on the Parental Controls Settings page to synchronize the web site and the phone 3 Refresh you screen 4 The green stoplight on your web page indicates the new data is updated on the phone and the ...

Page 45: ...e as a speakerphone or in handset mode or with a headset You may be alerted to a call or message with flashing lights a vibrating motor and an audible tone according to your phone setup on your web interface Your TicTALK phone enables you to Stay connected to your family and friends by phone calls and messages See your calendar of events and tasks Play games and tunes and other Fun Stuff The follo...

Page 46: ...ist of Missed calls Read and respond to text messages With and without responses Fun Stuff Photo Stopwatch Games Tunes Countdowns Utilities Display Settings Make a Phone ANYTIME call You can call and receive calls from the names on your ANYTIME list ANYTIME without restriction 1 In the top level menu SCROLL DOWN to highlight Phone ANYTIME Press SELECT to view your ANYTIME names list 2 SCROLL UP or...

Page 47: ...ns RESTRICTED calls are enabled only for certain periods of the day You have an allocation of minutes each month for RESTRICTED calls When you are in a RESTRICTED call within one minute of time expiring your phone alerts you When you time is expired your call is terminated 1 In top level Organizer menu SCROLL DOWN to highlight Phone RESTRICT 2 Press SELECT to view your RESTRICTED names list 3 SCRO...

Page 48: ...esses on PUSH BUTTON A ends call and hangs up your phone Make an EMERGENCY CALL NOTE Your phone automatically overrides any disable settings if you need to make an EMERGENCY CALL The EMERGENCY CALL number is at the bottom of your ANYTIME Phone Numbers list If you need to place an EMERGENCY CALL your phone remains unblocked to allow any incoming calls for one hour A notification message automatical...

Page 49: ...on the line for assistance if directed by the operator Switch to handset mode during a call Speakerphone or handset mode Your TicTALK phone provides three modes of operation speakerphone default mode handset and headset mode During a call you can switch from speakerphone to handset mode by pressing SELECT The next call defaults to speakerphone mode Handset mode During a call press SELECT to switch...

Page 50: ...ed and automatically switches to headset Adjust the volume during a call During a call press SCROLL UP or DOWN to adjust the volume Organizer SELECT the Organizer application in the top level menu to see these submenus Calendar To Do Calendar The highlighted days on your calendar indicate days with appointments and events Up to six events or appointments can be listed on a single day as many as fo...

Page 51: ...w appointments and events Calendar scrolling operation Your cursor starts on the current day Scrolling up or down moves your cursor through the days of the month skipping the days with no appointments or events Scrolling beyond the last appointment for the month changes the display to the next calendar month And scrolling back before the first appointment for the month changes the calendar to the ...

Page 52: ...item your TicTALK activates a vibrate alert an LED flash and an audible beep if enabled at that time Press any button to clear the vibrate LED flash and audible alerts Clear the status bar alert by going to your To Do list to see your new item View To Do list 1 SELECT Organizer in the top level menu 2 Then SCROLL DOWN to highlight To Do SELECT to view your To Do list Check off a To Do item when co...

Page 53: ...respond to a text message 1 Press any button to clear the vibrate LED flashing alert and auditory if enabled 2 SELECT Messages from the menu and then SELECT Notes to view 3 Clear the icon alert by viewing the first fifteen characters of the message and the time and date sent 4 Press SELECT to view the entire message 5 If a response is required SCROLL to your chosen response and SELECT to send Mess...

Page 54: ...n a call from the missed calls list SCROLL to highlight a call on the list Press SELECT to return call Fun Stuff View photos 1 SELECT Photo from the Fun Stuff menu 2 SCROLL through the photo list to highlight a photo installed on your device 3 SELECT to view Use your stopwatch 1 SELECT Stopwatch from the Fun Stuff menu 2 Press SELECT to start and stop your stopwatch 3 SCROLL DOWN enables you to ta...

Page 55: ...o stop a tune Games SELECT Fun Stuff and then SELECT Games to see your choices if this feature is enabled from the web application at this time Play Match It The game begins displaying one circle and increases to seven circles each with a number from one to five The player matches the circles If successful the difficulty increases and the number of circles increases by one If unsuccessful the diff...

Page 56: ...rd up to twelve as you attempt to spell out the word one letter at a time Try to recognize the word as soon as you can If you run out of chances this time the correct word displays on your screen briefly and the game restarts with a new word Try again 1 SCROLL UP or DOWN through the letters of the alphabet 2 Press SELECT to choose the highlighted letter If you choose correctly your letter is displ...

Page 57: ... you know how many months days hours and minutes there are until the date arrives for an important event Your list can include up to ten items When the day arrives it displays on your TicTALK screen 1 SELECT Fun Stuff Countdown Timer 2 SCROLL DOWN to highlight item on your list SELECT to view time remaining ...

Page 58: ... Select your watch face option You can choose a digital or an analog clock face that displays when your phone goes into power save mode 1 In the top level menu SCROLL DOWN to highlight Utility SELECT 2 SCROLL DOWN to highlight Display SELECT 3 SCROLL DOWN to highlight Watch Face SELECT 4 SCROLL to highlight the digital clock or the analog clock option 5 SELECT YES SAVE your setting ...

Page 59: ...T r o u b l e s h o o t i n g 5 7 Troubleshooting ...

Page 60: ... level the actual SAR level of the device while operation can be well below the maximum value This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output Before a device model is available fro sale to the public it must be tested and c...

Page 61: ... they all meet the government requirement for safe exposure For body worn operation to maintain compliance with FCC RF exposure guidelines use only accessories that contain no metallic components and provide a separation distance of 2 5cm 1 inch to the body Use of other accessories may violate FCC RF exposure guidelines and should be avoided ...

Page 62: ...6 0 L e g a l I n f o r m a t i o n Legal Information ...

Page 63: ...se by Customer Warranty Exclusive Remedy If the Product is deemed by Seller to be defective in workmanship or material during the warranty period and the Product has been returned at Customer s expense to Seller or Seller s designated repair center the Product will be repaired or replaced at Seller s option at no charge Customer will be required to show valid proof of purchase proof of date of sal...

Page 64: ...ods or extreme changes in climate or temperature acts of God riots acts or terrorism spills of food or liquids viruses or other software flaws introduced into the product or other acts which are not the fault of AWS and which the Product is not specified to tolerate including damage caused by mishandling or blown fuses Products which have had warranty stickers electronic serial number and or seria...

Page 65: ...orm product maintenance by AWS This warranty does not cover consumer education instruction installation or removal set up adjustments problems related to service s provided by a carrier or other service provider and or signal reception problems This warranty is valid only for Products purchased and used in the United States ...

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