35
EN
G
LI
S
H
TROUBLESHOOTING
1.
Why can’t I play some MP3 files?
The MP3 file has to be compressed following some standards like MPEG1/
MPEG2/ MPEG 2.5 layer 3. Otherwise, the file must be converted using a
software application.
2.
Why can’t I play some WMA files?
Make sure that you are not coding the WMA files with DRM.
3.
I cannot tune the music of the Car MP3 Energy in my car FM radio
or the sound quality is very poor. Why?
Check that the frequency selected in the Car Mp3 Energy and in your car
FM radio is the same. Also check the selected frequency is still free and
not used now by any radio station that can affect reception. This usually
happens when travelling long distances.
Make sure as well that the song is not in pause mode and that the volume is
loud enough.
4.
The remote control does not work properly.
Use the remote while pointing directly to the player and without obstacles
in between. Also make sure the batteries are not depleted.
For further questions, please visit the frequently asked questions section
(FAQ) of the product in the website www.energysistem.com.
Technical support: [email protected].
Customer Service: +34 902 294 29431
Summary of Contents for ENERGY 12 Series
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