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HOW TO OBTIAN WARRANTY SERVICE
Please call our customer service number
888-980-4936, or email to:
to contact our support
team at first in case of a service needed. Please
prepare and provide the model number, serial
number and the proof of purchase while
contacting us. or mail a request to:
ABOUT YOUR WARRANTY
We welcome warranty repair and apologize to
you for being inconvenienced. Any Authorized
Service Dealer may perform warranty repairs.
Most warranty repairs are handled routinely, but
sometimes requests for warranty service may not
be appropriate. For example, warranty service
would not apply if equipment damage occurred
because of misuse, lack of routine maintenance,
shipping, handling, warehousing or improper
installation. Similarly, the warranty is void if the
manufacturing date or the serial number on the
portable generator has been removed or the
equipment has been altered or modified. During
the warranty period, the Authorized Service
Dealer, at its option, will repair or replace any
part that, upon examination, is found to be
defective under normal use and service. This
warranty will not cover the following repairs and
equipment:
•
WEAR ITEMS:
Outdoor Power Equipment,
as with all mechanical devices, need
periodic part(s) service and replacement to
perform as designed. This warranty will not cover
repair when normal use has exhausted the life-
time of a part(s) or engine.
•
INSTALLATION AND MAINTENANCE:
This
warranty does not cover the generators or its parts
what have been subjected to improper or
unauthorized assemblied, alterated, modified, or
damaged due to misusing, negligence, accident,
overloading, over-speeding, improper
maintenance, repair or storage so as, in our
judgment, to adversely affect its performance and
reliability. This warranty also does not cover
regular maintenance and parts such as air filters,
•
OTHER EXCLUSIONS:
This warranty excludes
wearing parts such as o-rings, filters, etc., or
malfunctions resulting from accidents, abuse,
modifications, alterations, or improper servicing
or freezing or chemical deterioration; Damaged
related to rodent and/or insect infestation.
Accessory parts such as starting batteries,
generator adapter cord sets and storage covers are
excluded from the product warranty. This
warranty excludes used, reconditioned, and
demonstration equipment, equipment used for
prime power in place of utility power, equipment
used in life support applications, and failures due
to acts of God and other force majeure events
beyond the manufacturers control, such as
collision, theft, vandalism, riot or wars, nuclear
holocaust, fire, freezing, lightning, earth-quake,
windstorm, hail, volcanic eruption, water or
flood, tornado or hurricane.
Energy Cube’s only liability shall be the repair or
replacement of part(s) as stated above in no event
shall Energy Cube be liable for any incidental or
consequential or consequential damages, even if
such damages are a direct result of Energy Cube’
negligence. Overnight freight or special shipping
costs for replacement part(s) or overtime, holiday
or emergency labor will be borne by purchaser.
THIS IS THE ONLY EXPRESS
WARRANTY ON OUR PRODUCTS
We neither assume nor authorize anyone to
assume for us any other express warranty. The
Energy Cube Distributor/ Dealer have no authority
to make any representation or promise on behalf
of Energy Cube or to modify the terms or
limitations of this warranty in any way.
THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS. AND YOU
MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM COUNTRY TO
COUNTRY.
adjustments, fuel system cleaning and obstruction
(due to chemical, dirt, carbon, lime, and so forth).
A-iPOWER Corp.
1477 E. Cedar St. Unit B
Ontario, CA 91761
USA