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EN
Troubleshooting
General Section
Problem
Possible solutions
No picture, no sound
Make sure the power cord is connected to a power source
Make sure the power button is pressed
Check the brightness and contrast settings
Picture is available, but the sound is
missing
Check the volume
Make sure that the mute function is not activated. To do this, press the mute button
Check another source, maybe the problem is with the output device
Make sure the audio cables are connected properly
The remote control does not work
Make sure there are no obstacles between the remote control and the monitor
Make sure that the batteries are inserted correctly (plus to plus and minus to minus)
Make sure the correct operating mode has been set (monitor, VCR etc.)
Replace the batteries
Monitor goes off suddenly
Make sure that no standby timer is activated
Make sure that the power supply is guaranteed
No source is connected
After switching, the picture appears
delayed
This is an ordinary process. If the picture still does not appear after 5 minutes, please contact your service
partner.
No or only pale colours, the quality of the
picture is bad
Set the colour in the settings menu
Make sure there is enough distance between the monitor and the source
Change the channel, the problem could be with the source
Make sure the video cables are connected correctly
Horizontal or vertical bars or the picture
wobbles
Make sure that there is no object near the monitor that can cause electrical interferences
One of the speakers does not emit sound
Adjust the balance in the audio settings
Problems with VGA connection
Problem
Possible solutions
The signal is out of reach
Set the resolution as well as the horizontal and vertical frequency
Make sure the signal cable is connected properly
Check the function of the signal source
Vertical stripes or bars on black background
Horizontal disturbances
Position of the image shifted
Perform the automatic configuration or set the clock, phase or H/V position
Screen colour is unstable or monotonous
Check the function of the signal cable
Reinstall the drivers for your video card
