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Eneo IPP-62A0012M0A, User Manual

The Eneo IPP-62A0012M0A is a cutting-edge surveillance camera with advanced features. Ensure that you are getting the most out of your device by downloading the free user manual from our website. Familiarize yourself with the product through detailed instructions and maximize its capabilities.

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Contents 

1   Introduction ................................................................................................................... 6

1.1   Components ..................................................................................................................... 6

1.2   Key Features .................................................................................................................... 7

2   Installation ..................................................................................................................... 8

2.1   Mounting the Camera ...................................................................................................... 8

2.1.1   Locking the Camera ................................................................................................ 8

2.1.2   Heater Kit Installation (Optional) .......................................................................... 10

2.2   Basic Configuration of Camera System ....................................................................... 11

2.3   Micro-SD Card Insertion ................................................................................................ 12

2.4   Connections ................................................................................................................... 13

2.4.1   Network Connection & IP Assignment ................................................................. 14

3   Operation ..................................................................................................................... 15

3.1   Access from a browser ................................................................................................. 15

3.2   Access from the internet ............................................................................................... 16

3.3   Setting the admin password over a secure connection .............................................. 16

3.4   Live View Page ............................................................................................................... 17

3.5   Playback ......................................................................................................................... 19

3.6   Network Camera Setup .................................................................................................. 21

3.6.1   Basic Configuration............................................................................................... 21

3.6.2   Live View ................................................................................................................ 25

3.6.3   Video & Image ........................................................................................................ 26

3.6.4   Audio ...................................................................................................................... 35

3.6.5   Event ...................................................................................................................... 36

3.6.6   Dome Configuration .............................................................................................. 62

3.6.7   System ................................................................................................................... 70

3.7   Help ................................................................................................................................. 90

3.8   Resetting to the factory default settings ...................................................................... 91

A   Appendix ..................................................................................................................... 92

A.1   Troubleshooting ............................................................................................................ 92

A.2   Alarm Connection ......................................................................................................... 93

A.3   Preventive Maintenance ............................................................................................... 93

A.4   Product Specification ................................................................................................... 94

A.5   System Requirement for Web Browser ....................................................................... 96

A.6   General Performance Considerations ......................................................................... 96

Summary of Contents for IPP-62A0012M0A

Page 1: ...EN User Manual 1 2 8 Network Dome PTZ 12x Day Night 1920x1080 12 24V PoE IP66 IPP 62A0012M0A...

Page 2: ...GRILLS OR OTHER OPENINGS ON THE EQUIPMENT CAUTION EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presenc...

Page 3: ...d in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which ca...

Page 4: ...rom the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus Whe...

Page 5: ...Access from the internet 16 3 3 Setting the admin password over a secure connection 16 3 4 Live View Page 17 3 5 Playback 19 3 6 Network Camera Setup 21 3 6 1 Basic Configuration 21 3 6 2 Live View 25...

Page 6: ...security surveillance and remote monitoring needs It is based on the DSP compression chip and makes it available on the network as real time full frame rate Motion JPEG and H 264 video streams 1 1 Co...

Page 7: ...as VCA Video Content Analysis The network camera s external inputs and outputs can be connected to devices such as sensors and relays enabling the system to react to alarms and activate lights or ope...

Page 8: ...f the dome camera CAUTION A silicone rubber sealant must be applied to seal the housing to secure waterproofing 2 1 1 Locking the Camera 1 Make screw holes on the ceiling using the supplied mounting T...

Page 9: ...he tab of the mounting bracket into the locking slot Screws A should not be too tight or too loose when the dome is in the locked position After setting the proper positions of screws A remove the mou...

Page 10: ...r connector to the socket C J1 of the Heater board 4 24VAC is recommended to use for the camera power for stable operation with heater kit HEATER IF APPLICABLE Power Supply 24VAC Power Consumption 10W...

Page 11: ...INPUT 1 GRAY ALARM INPUT 2 GREEN ALARM INPUT 3 BLUE ALARM INPUT 4 BROWN GND YELLOW ALARM OUTPUT 3 RJ 45 BLACK Ethernet RJ 45 port compatible with 10 100Mbps having PoE functionality 4 STEREO jack GRAY...

Page 12: ...rd Insertion User can install and change Micro SD card as shown in the following picture 1 Open the Micro SD card cover 2 Install or change Micro SD card 3 Tightly close the Micro SD card cover to ens...

Page 13: ...n Connect the ground side of the alarm input and or alarm output to the G Ground connector AO Alarm Output The camera can activate external devices such as buzzers or lights Connect the device to the...

Page 14: ...use the program After pushing the button Find eneo devices you will get a list of cameras connected to the local network Highlight your camera in the list and open a context menu with a click of the...

Page 15: ...streaming video in Microsoft Internet Explorer set your browser to allow ActiveX controls 3 1 Access from a browser 1 Start a browser Internet Explorer 2 Enter the IP address or host name of the netw...

Page 16: ...ayed when the network camera is accessed for the setup at the first time Enter your admin name and password set by the administrator NOTE The default administrator user name and password is admin If t...

Page 17: ...eo stream on the Live View page Stream profiles are configured under Setup Basic Configuration Video Image For more information please see Basic Configuration Video Image of User s Manual The resoluti...

Page 18: ...a pop up window to manually start or stop the event The PTZ button activates a pop up window for Pan Tilt and Zoom control The VCA button shows hides VCA rule setting and detected objects The Face Det...

Page 19: ...n the SD local storage select it from the list and click the Playback buttons Go to the first go to the beginning of the video clip Fast backward play fast play backward of the video clip Backward pla...

Page 20: ...layed monthly If there is a recorded data for a particular date a blue square on the date will be displayed If you select a particular date in the calendar a yellow square on the date will be displaye...

Page 21: ...camera by clicking Setup either in the first connection page or the top second right button of the Live View page Accessing the network camera from a computer for the first time opens the Admin Passwo...

Page 22: ...ides the lowest level of access which only allows access to the Live View page Operator An operator can view the Live View page create and modify events and adjust certain other settings Operators hav...

Page 23: ...tatic known IP address for a particular MAC address Use the following IP address To use a static IP address for the network camera check the radio button and then make the following settings IP addres...

Page 24: ...asic for more details about Video Image setup 4 Audio The network camera can transmit audio to other clients using an external microphone and can play audio received from other clients by attaching a...

Page 25: ...l as determine Date Time format in this page Please refer to System Date Time for more details about Date Time setup 3 6 2 Live View Video Input Mode Video Mode Choose Video Mode you wish to use from...

Page 26: ...ervice H 264 MP Main Profile Primary profile for low cost applications that require additional error robustness this profile is used rarely in videoconferencing and mobile applications it does add add...

Page 27: ...of Picture size If users want to have a high quality of fast image one by one please decrease the value For the purpose of general monitoring please do not change a basic value Such act may cause a pr...

Page 28: ...e camera movement stops and lasts for about 5 seconds Focus Limit Minimum distance for Auto Focus operation Object nearer than this limit may not be clearly focused Speed Focus speed can be adjusted i...

Page 29: ...teen privacy masks The privacy masks are configured by mask windows Click and drag mouse to designate a mask window area When you click Go button go to the stored mask window area When the settings ar...

Page 30: ...can be streamed to a website User can copy and paste the HTML code generated on the screen to the website page code where user wants to display live video NOTE To use webcasting service the Enable An...

Page 31: ...31 5 Camera Setup In this page user can setup Exposure Control White Balance Control Image Appearance and Day Night Control Video Preview User can check the setting via video preview pop up window...

Page 32: ...er Select Iris F number if Iris is in fixed mode 7 Enable high light compensation Activates HLC function 8 Level Determines HLC level 9 Enable backlight compensation Activates BLC function which canno...

Page 33: ...and Night Mode Automatic Normally displays color image and switches automatically to black white image after the ambient light level reaches a pre defined threshold Day Always displays color image Ni...

Page 34: ...etting User can determine show or hide OSD for each stream Also user can set the transparency level of OSD by slide bar or type in number OSD Color User can change OSD color by type in OSD Title User...

Page 35: ...e STEREO Jack I O of the network camera Input User can select amplifier between Internal Amp and External Amp Input volume If there are problems with the sound input being too low or high it is possib...

Page 36: ...is started Select Enable on boot to activate the On Boot event Enter the Dwell time the event lasts from the point of detection 1 180 seconds When the settings are complete click Save button to save...

Page 37: ...o use an alarm port check the desired Enable alarm port first Type Choose the type of alarm to use from the drop down list NO Normally Open or NC Normally Closed Dwell Time Set the dwell time an event...

Page 38: ...ely the event can be triggered via the product s API Application Programming Interface Select Enable manual trigger to activate the manual trigger for up to 4 manual triggers Set the dwell time the tr...

Page 39: ...sensitivity of this function where large value sets more sensitive detection Zone List ID Order of generation Include 1 8 Exclude 9 16 Name User definable zone name Type shows zone type and cannot be...

Page 40: ...lect Enable network loss to activate the Network Loss event Select a dwell time for how long the event will last from the point of detection When the settings are complete click Save button to save th...

Page 41: ...move camera direction using external force Select Enable tampering to activate the Tampering event Dwell time Determine how long the event will last from the point of detection When the settings are...

Page 42: ...sitivity Sensitivity As the value becomes bigger the detection sensitivity increases Min width size Minimum horizontal pixel size for detections in a 1920x1080 format Min height size Minimum vertical...

Page 43: ...ateral Rule Name User can type in the rule name Mode Currently Enter rule only Exclusive Area The area where the rules are not applied Once selected a purple box appears on the video preview window Dr...

Page 44: ...a bounding box for the detected face Select Enable face detector to activate the Face Detector Set threshold for detection sensitivity When the settings are complete click Save button to save the sett...

Page 45: ...record status check Trigger event if the record status is modified Enable format event Trigger event if the micro SD card is formatted AIHM Server Setting Select Enable AIHM server to send the AIHM ev...

Page 46: ...ction Enable specific time User can select type in date and time in the calendar for triggering the event Enable every day Trigger event every day at specified time Enable day of week Trigger event at...

Page 47: ...box is you are using a mail server to receive event notification and image email Mail Server Enter the host names or IP addresses for your mail server Port Enter the port number for your mail server...

Page 48: ...ter an email address and click the Test button to test that the mail servers are functioning and that the email address is valid When the settings are complete click Save button to save the settings o...

Page 49: ...d the target FTP server Port Enter the port number used by the FTP server Remote directory Specify the path to the directory where the uploaded images will be stored If this directory does not already...

Page 50: ...le name will take the form prefix suffix extension Additional suffix Add either a date time suffix or a sequence number with or without a maximum value When the settings are complete click Save button...

Page 51: ...ut port Enable alarm out If selected the output becomes activated for as long as the event is active Type Select a type of NO Normally Open or NC Normally Closed When the settings are complete click S...

Page 52: ...e button to locate it Then click the Upload button Up to 3 audio files are available The total file size must be less than 512 KB Audio Alert Test When the setup is complete the audio output can be te...

Page 53: ...predefined preset position Check the box to enable the service and return to the Home position once the event has ended When the settings are complete click Save button to save the settings or click...

Page 54: ...64 or MPEG 4 data Stream2 MJPEG data Stream3 H 264 or MPEG 4 data Pre event Enter pre event time value for the storage device pre recording Post event Enter post event time value for the storage devic...

Page 55: ...ike many other protocols builds on the Open Network Computing Remote Procedure Call ONC RPC system The CIFS screen displays as below Address Enter IP address for NAS device Remote Directory Enter dire...

Page 56: ...enable the service XML Notification Setting Notification server URL The network address to the server and the script that will handle the request Notification server port The port number of the notifi...

Page 57: ...box to enable the service Boost Setting You can set the condition in Normal and Boost mode Boot Stream Select a video stream for each condition in the drop down list Frame rate Select a frame refresh...

Page 58: ...an select message transmission type among HTTP HTTPS TCP and UTP URL The network address to the server and the script that will handle the request For example http 192 168 12 244 cgi bin upload cgi Po...

Page 59: ...mera up to a max 15 events can be registered Click the Add button to make a new event map a popup window displays as below To change an existing event select that event and click the Modify button thi...

Page 60: ...listens for these The destination server must first be configured on the Event In page Boost When an event has occurred the camera will boost the Frame rate and Bit rate from the normal condition to t...

Page 61: ...61 message you want to send When the settings are complete click Save button to save the settings or click Reset button to clear all of the information you entered without saving it...

Page 62: ...Auto Focus is always active Manual Auto Focus is inactive Preset Setup Activate the PTZ Control Panel Preset Delete Delete selected Preset number Follow steps below to store the Preset positions 1 Cli...

Page 63: ...itle Up to 12 characters Alphanumeric characters and space Repeat Select number of repetition from Continuous to 90 The default is Continuous Sequence Select either forward or backward sequence in the...

Page 64: ...on from Tour Position Setup list select the desired Tour Position and click the Delete Position button Set Position Click the Set Position button then show the stored Presets on drop down list Follow...

Page 65: ...an tilt and zoom using Control box The movement history is automatically recorded 2 Click Done button after you completed the camera movement program 3 Repeat step 1 through 2 for each desired Pattern...

Page 66: ...t Tour or Pattern for function Function None Preset Tour Pattern Function No Select Preset Tour or Pattern number for Home Function Waiting Time 10 600 Seconds Function Use Off On When the settings ar...

Page 67: ...lect On or Off Max Pan Speed The maximum pan speed can be adjusted in the range 1 38 Max Tilt Speed The maximum tilt speed can be adjusted in the range 1 30 When the settings are complete click Save b...

Page 68: ...e auto flip function When you use the panning range it is recommended to use the flip mode to Auto 90 100 110 120 Allows the image to flip digitally when the camera moves over the setting angle vertic...

Page 69: ...ing Origin Check button and the dome camera will return to the right position after the origin check operation Enable schedule origin check If selected execute origin check function at scheduled time...

Page 70: ...ormation after installation Device Name Configuration Enter the device name Location Configuration Enter the location information You can enter up to four locations When the settings are complete clic...

Page 71: ...the box to enable anonymous viewer login to the network camera without a user account When using the user account users have to log in at every access User List Setting This section shows how to regi...

Page 72: ...HTTP by default HTTP HTTPS HTTP HTTPS Upload Certificate To use HTTPS for communication with the network camera an official certificate issued by a CA Certificate Authority must be uploaded from your...

Page 73: ...access accordingly that is if the addresses in the list are allowed then all others are denied access and vice versa Also see the online help for more information NOTE Users from IP addresses that wil...

Page 74: ...u can setup Protocol type Port number LZO compression usage and Renegotiation time as well as download Server certificate file Choose Protocol type between UDP and TCP UDP is preferred Type in Port nu...

Page 75: ...ver setting Default Renegotiation time is 3600 seconds and 0 means no verification Upload CA certificate issued by Server 3 Select authentication method between User authentication and Machine authent...

Page 76: ...computer Synchronize with NTP Server The network camera will obtain the time from an NTP server every 60 minutes Set manually Allows you to manually set the time and date Date Time Format Specify the...

Page 77: ...a check the radio button and then make the following settings IP address Specify a unique IP address for your network camera Subnet mask Specify the mask for the subnet the network camera is located o...

Page 78: ...nformation in the client software or SmartManager Services HTTP port Enter a port to receive a service through the HTTP Default port number is 80 HTTPS port Enter a port to receive a service through t...

Page 79: ...er an address of the DDNS server Username Enter an ID to access to the DDNS server Password Enter a password to be used for accessing the DDNS server Confirm Enter the password again to confirm it Max...

Page 80: ...oup Multicast destination IP Enter an IP between 224 0 0 0 and 239 255 255 255 RTP port Enter a value between 1024 and 65530 RTP TTL Enter a value between 1 and 255 If a network status is smooth enter...

Page 81: ...P must be installed on your workstation if running Windows XP To do this open the Control Panel from the Start Menu and select Add Remove Programs Select Add Remove Windows Components and open the Net...

Page 82: ...router or switch which type of treatment to apply to this type of traffic for example how much bandwidth to reserve for it Note that DSCP values can be entered in decimal or hex form but saved values...

Page 83: ...e located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT route...

Page 84: ...CP and Domain Name System DNS or configure each computer s network settings manually which may be difficult and time consuming Zeroconf is built on three core technologies Assignment of numeric networ...

Page 85: ...r a name in the Friendly name field NOTE Also known as zero configuration networking Bonjour enables devices to automatically discover each other on a network without having to enter IP addresses or c...

Page 86: ...anguage The language choices are English Korean French Russian and Chinese When the settings are complete click Save button to save the settings or click Reset button to clear all of the information y...

Page 87: ...is will return all of the network camera s settings to the factory default values including the IP address Upgrade Upgrade your camera by importing an upgrade file and pressing the Upgrade button Duri...

Page 88: ...k the Server Report button to get the important information about the server status this should always be included when requesting support Parameter List Click the Parameter List button to see the uni...

Page 89: ...89 Network Check Click the Network Check button to get the information about the cameras network setting and traffic You can see the pop up window below...

Page 90: ...ow will be provided as a popup window so that users can open and read it without needing to log in It will offer a description of the setting and Help page so that users can manipulate the network cam...

Page 91: ...using the Reset button 1 Switch off the network camera by disconnecting the power adapter 2 Open the Micro SD card cover 3 Press and hold the Reset button SW1 on the board with your finger while reco...

Page 92: ...images If images are very complex try limiting the number of clients accessing the camera Images only shown in black white Check the Video Image setting Blurred images Refocus the camera Poor image q...

Page 93: ...ventive maintenance allows detection and correction of minor that faults before they become serious and cause equipment failure Every three month perform the following maintenance 1 Inspect all connec...

Page 94: ...x 1 MJPEG x 1 25 30fps Triple Stream H 264 x 2 MJPEG x 1 Composite Out Audio Compression G 711 Audio Streaming 2 Way PTZ Function Pan Range 360 Endless Pan Speed Max 380 sec Preset Tilt Range 0 180 T...

Page 95: ...Alarm 4 Inputs 1 Output Terminal Block Ethernet RJ 45 10 100Base T SD Card SDHC Max 32GB RS485 ETC Operating Humidity 0 90 RH Non condensing Operating Temperature 20 50 Operating Temperature with Hea...

Page 96: ...and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolutions and or lower...

Page 97: ...ibution through special ised trade channels only Videor E Hartig GmbH Carl Zeiss Stra e 8 63322 R dermark Germany Tel 49 0 6074 888 0 Fax 49 0 6074 888 100 www videor com www eneo security com Technic...

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