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Troubleshooting
Tab. 12-1 Troubleshooting
The engine starts but stops
again shortly afterwards
Fuel level too low
Top up with fuel
The fuel filter is clogged.
Replace the fuel filter.
Engine oil level too low (oil lack auto-
matic switch-off)
Bring the engine oil level up to
the maximum
Spark plug connector detached
Firmly put the spark plug con-
nector in place again
Tank ventilation (tank cover) blocked Clean ventilation holes
The generator is running but
there is no (output) voltage at
the socket
Overload protection triggered (oper-
ating status display lights up red)
Connect up a piece of power
consuming equipment with a
low output
The alternator or cabling is defective Contact your service partner
The generator is running but
the output voltage is outside of
tolerance
The engine speed regulator is wrong-
ly adjusted or defective
Contact your service partner
The electronic voltage regulator is
wrongly adjusted or defective
Contact your service partner
The load of the attached power con-
suming equipment is too high
Connect up a piece of power
consuming equipment with a
low output
The power output remains sig-
nificantly below the nominal
output
Operation under extreme climatic
conditions
Adapt to the climatic condi-
tions or stop the generator
The generator has been poorly ser-
viced
Perform maintenance work
The generator has reached its wear
limit
Contact your service partner
The engine smokes
The engine oil level is too high
Draining off excess engine oil
The air filter insert (paper) is dirty or
contaminated with oil
Clean the air filter insert or re-
place it
The air filter insert (foam) is dirty
Clean the air filter insert and
re-oil it
The generator is running at a
high speed and with strong
voltage fluctuations
The engine is still in the warm up
phase
Wait until the engine has
reached its operating tem-
perature
The carburettor is wrongly adjusted
or defective
Contact your service partner
The engine speed regulator is defec-
tive
Contact your service partner
Malfunction
possible cause
Correction