En-Vision America ScripTalk 220-SN User Manual Download Page 1

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ScripTalk® Printer

User’s Manual

Model 220-SN™

User’s Manual No. 220-SN-001 v1.6

Summary of Contents for ScripTalk 220-SN

Page 1: ...ScripTalk Printer User s Manual Model 220 SN User s Manual No 220 SN 001 v1 6 En Vision America Inc...

Page 2: ...ied that the document is error free or that it is accurate with regard to any specification En Vision America Inc reserves the right to make changes for the purpose of product improvement at any time...

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Page 5: ...are possible Avoid locations where the printer may be exposed to water oil dust or direct sunlight Failure to adhere to the recommendations listed above may result in a shortened life span for the pri...

Page 6: ...DING LABELS 9 2 4 CONNECTIONS 11 2 4 1 POWER SUPPLY CONNECTION 11 2 4 2 NETWORK CONNECTION 12 3 NETWORK CONFIGURATION 13 4 TROUBLESHOOTING 14 4 1 ERROR SIGNAL TROUBLESHOOTING 14 4 2 TROUBLESHOOTING TA...

Page 7: ...6 Specifications It is recommended that you read carefully and become familiar with each section before installing and maintaining the printer Refer to the Table of Contents at the front of this manu...

Page 8: ...e printer take note of the following The box should stay right side up Lift the printer out of the box carefully Remove all packaging from the printer Remove the accessory items from their protective...

Page 9: ...3 1 2 1 Included Accessories After unpacking the printer verify that you have the following materials The shape of the power plug may vary depending on where it was purchased...

Page 10: ...of the printer forward to open the Top Cover 4 Media Ejection Slot Opening for media output 5 VR3 Potentiometer Offset Pitch DO NOT ADJUST 6 POWER Button Press this button to turn the power ON or OFF...

Page 11: ...erting the power plug via the power supply adapter 11 LAN Interface Terminal Provides network connectivity via an RJ 45 Ethernet port 12 VR1 Potentiometer Gap DO NOT ADJUST 13 VR2 Potentiometer I Mark...

Page 12: ...Sensor 18 17 Roll Media Holder Suspends the roll of labels for smooth feeding 18 I Mark Paper Sensor Under the left Media Guide detects the I Mark black bar on the media backing 19 Platen Roller Feed...

Page 13: ...on helps you with installing ScripTalk Talking Label media 10KB in the 220 SN as well as adjustment instructions The following information is provided 2 1 Site Location 2 2 Media Identification 2 3 Lo...

Page 14: ...operational distance of the host computer within interface cable specifications 2 2 MEDIA IDENTIFICATION The ScripTalk Printer 220 SN requires specific label stock that can only be purchased from En V...

Page 15: ...it will not fall forward and injure you 2 Optional Step The width of the media holder should already be set when you receive the 220 SN If the width seems off a While holding the media guide slide le...

Page 16: ...onto the media holder so that the labels feed from the top of the roll Note The black line on the label backing will be down 4 Pass the leading edge of the labels through the media guides and place i...

Page 17: ...ut one blank label allowing it to align the next for printing 2 4 Connections This section explains the Ethernet and Power Supply Connection procedures Note Use of the USB port is reserved for En Visi...

Page 18: ...ower supply into the printer s DC Input Power Terminal Be sure to orient the plug so that the flat side faces up Note To remove this spring loaded locking plug be sure to grip only this plug not the c...

Page 19: ...ny number from 1 253 b Subnet mask 255 255 255 0 c Default gateway none needed 2 Connect the power supply to the 220 SN printer see Section 2 4 1 3 Connect an Ethernet cable between the PC and the 220...

Page 20: ...Error Signal Troubleshooting The ON LINE POWER indicator lights in different colors and patterns listed below to alert the user that an error has occurred Indicator sequence shown from left to right...

Page 21: ...15 4 1 Error Signal Troubleshooting cont...

Page 22: ...nsure network cable is fully seated at both ends Network problems Troubleshoot network problems see Section 4 3 Defective main circuit board Contact En Vision America for support PRINTER CREATES A BLA...

Page 23: ...America for support SMEARED PRINT IMAGES Wrong labels used Be sure ScripTalk 10kb labels are being used PN 00210 10K 250 Foreign material on print head and or platen roller Clean print head and plate...

Page 24: ...ee if the job is arriving and releasing as expected 4 4 RESET AND REINITIALIZE If the printer is outputting labels with misaligned light smeared or no print perform the following steps 1 The printer s...

Page 25: ...the LED is SOLID RED release FEED LINE 5 Wait at least 5 seconds 6 Press and release FEED LINE twice The LED should be B L I N K I N G RED GREEN 7 Press and hold FEED LINE until the LED turns off then...

Page 26: ...D to turn SOLID GREEN then release FEED LINE when LED is SOLID RED 5 Wait for the LED to turn B L I N K I N G GREEN 6 Optional To capture DHCP network settings wait at least 60 seconds for the printer...

Page 27: ...that constantly accumulates whenever feeding labels To ensure only the proper cleaning tool is used be sure to purchase the Thermal Printhead Cleaning Pen Part 00220 SN CLEAN from En Vision America Wh...

Page 28: ...22 5 2 PARTS TO CLEAN The image below identifies the parts that will need to be cleaned 1 Print Head 2 Upper Gap Sensor 3 I mark Sensor under left Media Guide 4 Platen Roller 5 Lower Gap Sensor...

Page 29: ...l Default Speed 50 mm second 2 inches second Resolution 8 dots mm 203 Dots Per Inch PROCESSING CPU 32 Bit RISC CPU 133MHz Flash ROM 4 Megabytes RAM 8 Megabytes INTERFACE Configuration LAN 10BASE T 100...