Issued October 21, 2014 – JT Massey
9608-9611G IP-Telephone
Page 4 of 4
Labeling AD/SD & Busy Buttons
1.
The Label feature provides the ability to customize the
label (13 characters Maximum regular Feature buttons
and 7-9 Characters for Auxiliary buttons). To do this:
•
Press
Home
•
Select
Options & Settings
and Press
OK
•
Navigate to
Applications Settings
and Press
OK
•
Navigate to
Personalized Labels
and Press
OK
•
Navigate to the AD/
SD or Busy
button to be
labeled and Press it
•
Using the Touchtone Dial, enter the desired name
In the
New Label
field
o
Use the
More
button to receive Soft-Key
options for changing the characters to
Symbols, and Characters:
o
Press
More
repeatedly to see:
Abc (Mixed Case, 123 (Numbers),
abc (Lower Case), ABC (Upper
Case)
•
Press
Save
when finished or press Press
Cancel
•
Observe
Backup In Progress.
You will see
Backup Successful
on the top line of the display.
Report any failures to your help desk
Forward an Extension
1.
Get Dial Tone on the extension to be forwarded
2.
Press
*2
and the extension to where the phone will be
forwarded (typically interoffice only)
3.
To
deactivate forwarded calls
, get Dial Tone on the
line that was forwarded
4. Press
#22
Note: If your calls are not answered at the forwarded-to
station or if the forwarded-to station is busy, your calls will
be re-directed to your Coverage Path, e.g. to Voice Mail or to
Assistant then Voice Mail.
Send All Calls overrides Forwarding. Be sure to turn-off
Send All Calls for calls to forward.
Telecommuting & Mobility Features
To obtain the following features, please contact the Customer
Care Center:
•
EC500 (Extension to Cellular)
•
IP Softphone
•
Personal Meet-Me Conference (6-Party Maximum)
•
Remote control of EC500, Forwarding, & Send-Calls
Extension Format and Inter-office Dialing:
•
You must dial 5-digits when calling extensions
•
Direct Dial Numbers are:
DIRECT DIAL
EXTENSION/5-DIGIT DIAL
404-251-xxxx
1-xxxx
404-712-xxxx
2-xxxx
770-784-xxxx
4-xxxx
404-686-xxxx
6-xxxx
404-727-xxxx
7-xxxx
404-778-xxxx
8-xxxx
Signals & Display Information:
Rings
•
one-short ring
a call from another extension
•
one-short tone
an intercom call
•
two-short rings
a call from outside the system
•
three-short rings
a priority call
Display Information (Partial Summary)
•
d
Called party did not answer & Coverage sent the
call to you
•
f
The call is being forwarded to you
•
s
Called party has Send-Calls active & Coverage sent
the call to you
•
rt
The ringing call is a previously parked call that is
returning
Set ID and Call Log Display
The top of the display provides the Set ID (63375 shown) and the
number of new calls recorded in the log (1-call shown) in the left
corner
Important Phone Numbers
Service Desk
– 404-727-7777
Please see
http://it.emory.edu/telephones
for other Telephone
Quick Reference Guides (QRGs) and Detailed Telephone
Instructions
Please see
http://it.emory.edu/voicemail
for QRGs on Voice
