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Emerson XP-3100 Series, User Manual

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Emerson XP-3100 Series User Manual Download Page 147

❏

Print the network connection report. See the related information link below for details. If the report shows that
the network connection failed, check the network connection report and then follow the printed solutions.

❏

If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address
may not be assigned correctly. Restart the wireless router or reset the network settings for the printer. If this
does not solve the problem, see the documentation for the wireless router.

❏

Try accessing any website from your computer to make sure that your computer's network settings are correct.
If you cannot access any website, there is a problem on the computer. Check the network connection of the
computer.

Related Information

&

“Connecting to a Computer” on page 21

&

“Printing a Network Connection Report” on page 34

Checking the Software and Data

❏

Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the
available functions are limited. We recommend using a genuine Epson printer driver. See the related
information link below for details.

❏

If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.

Related Information

&

“Checking for Genuine Epson Printer Drivers” on page 147

&

“Installing Applications” on page 135

Checking for Genuine Epson Printer Drivers

You can check if a genuine Epson printer driver is installed on your computer by using one of the following
methods.

Windows

Select 

Control Panel

 > 

View devices and printers

 (

Printers

, 

Printers and Faxes

), and then do the following to

open the print server properties window.

❏

Windows 10/Windows 8.1/Windows 8/Windows 7

Click the printer icon, and then click 

Print server properties

 at the top of the window.

❏

Windows Vista

Right-click on the 

Printers

 folder, and then click 

Run as administrator

 > 

Server Properties

.

❏

Windows XP

From the 

File

 menu, select 

Server Properties

.

User's Guide

Solving Problems

147

Summary of Contents for XP-3100 Series

Page 1: ...User s Guide NPD6103 01 EN ...

Page 2: ...penses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the...

Page 3: ...LER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE QR Code is a registered trademark of DENSO WAVE INCORPORATED in ...

Page 4: ...Wi Fi Direct 22 Connecting to Android Devices using Wi Fi Direct 26 Connecting to Devices other than iOS and Android using Wi Fi Direct 28 Making Wi Fi Settings from the Printer 31 Making Wi Fi Settings by Entering the SSID and Password 31 Making Wi Fi Settings by Push Button Setup 32 Making Wi Fi Settings by PIN Code Setup WPS 33 Checking the Network Connection Status 34 Network Icon 34 Printing ...

Page 5: ...g Precautions 99 Replacing Ink Cartridges 101 Maintenance Box Code 104 Maintenance Box Handling Precautions 104 Replacing a Maintenance Box 105 Temporarily Printing with Black Ink 108 Temporarily Printing with Black Ink Windows 109 Temporarily Printing with Black Ink Mac OS 110 Conserving Black Ink when the Black Ink Is Low for Windows Only 110 Maintaining the Printer Preventing the Print Head fro...

Page 6: ...Paper Feed 141 Removing Jammed Paper from Inside the Printer 141 Removing Jammed Paper from Rear Cover 143 Paper Does Not Feed Correctly 144 Paper Jams 144 Paper Feeds at a Slant 145 Several Sheets of Paper are Fed at a Time 145 Paper Out Error Occurs 145 Paper is Ejected During Printing 145 Power and Control Panel Problems 145 Power Does Not Turn On 145 Power Does Not Turn Off 145 Power Turns Off...

Page 7: ...iré Patterns Web Like Shadows Appear 163 Cannot Scan the Correct Area on the Scanner Glass 164 Cannot Preview in Thumbnail 164 Text is Not Recognized Correctly when Saving as a Searchable PDF 164 Cannot Solve Problems in the Scanned Image 165 Other Scanning Problems 165 Scanning Is Too Slow 165 Scanning Slows Down Dramatically During Continuous Scanning 166 Scanning Stops when Scanning to PDF Mult...

Page 8: ...t or the Epson worldwide support website at http support epson net Digital manual Start EPSON Software Updater on your computer EPSON Software Updater checks for available updates of Epson software applications and the digital manuals and allows you to download the latest ones Related Information Software Update Tools EPSON Software Updater on page 135 Using the Manual to Search for Information Th...

Page 9: ...ages you need Click Print in the File menu and then specify the pages you want to print in Pages in Pages to Print To specify a series of pages enter a hyphen between the start page and the end page Example 20 25 To specify pages that are not in series divide the pages with commas Example 5 10 15 Marks and Symbols Caution Instructions that must be followed carefully to avoid bodily injury cImporta...

Page 10: ... Operating System References Windows In this manual terms such as Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista and Windows XP refer to the following operating systems Additionally Windows is used to refer to all versions Microsoft Windows 10 operating system Microsoft Windows 8 1 operating system Microsoft Windows 8 operating system Microsoft Windows 7 operating system Microsoft Window...

Page 11: ...plug can be easily unplugged Do not place or store the printer outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to spill liquid on the printer and not to handle the printer with wet hands Keep the printer at least 22 cm away from cardiac pacemakers Radio waves from this printer may adversely affect the o...

Page 12: ...tlet s ampere rating If you plan to use the printer in Germany the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short circuit protection and over current protection for the printer When connecting the printer to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation In...

Page 13: ... and directions on the medical equipment Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms and could lead to accidents due to malfunction When using this printer near automatically controlled devices follow all posted warnings and directions on these devices Advisories and Warnings for Using the LCD Screen T...

Page 14: ...eder guard Prevents foreign substance from entering the printer Usually keep this guard closed E Output tray Holds the ejected paper F Stopper Prevents printouts from falling from the output tray A Document cover Blocks external light while scanning B Scanner glass Place the originals C Control panel Indicates the printer s status and allows you to make print settings User s Guide Printer Basics 1...

Page 15: ...cted from the print head nozzles A Maintenance box cover Remove when replacing the maintenance box The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing B Rear cover Remove when removing jammed paper C AC inlet Connects the power cord D USB port Connects a USB cable to connect with a computer Related Information Control Panel on page 16 Use...

Page 16: ...panel to select a menu or to make settings D Displays the solutions when you are in trouble E Use the u d l r buttons to select a menu and then press the OK button to enter the selected menu F Stops the current operation G Starts an operation such as printing or copying H Applies to a variety of functions depending on the situation I Returns to the previous screen Guide to the Home Screen User s G...

Page 17: ...e printer makes However enabling this may reduce print speed Depending on the paper type and print quality settings you selected there may be no difference in the printer s noise level This is a shortcut to the following menu Settings Printer Setup Quiet Mode Personal Stationery Offers you various printing features such as printing ruled paper or calendars Settings Allows you to make settings rela...

Page 18: ... a character to the left backspace OK Enters the selected characters Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen Press button Displays the help screen Select How To and then select the items that you want to view Select How to at the bottom of the operation screen Displays the context sensitive animation A In...

Page 19: ...to return to the previous step C Indicates the total number of steps and the current step number In the example above it shows step 2 from 3 steps D Press r button to move to the next step User s Guide Printer Basics 19 ...

Page 20: ...through the wireless router Related Information Connecting to a Computer on page 21 Connecting to a smart device over a wireless router on page 22 Making Wi Fi Settings from the Printer on page 31 Wi Fi Direct Simple AP Connection Use this connection method when you are not using Wi Fi at home or at the office or when you want to connect the printer and the computer or smart device directly In thi...

Page 21: ...ting to Devices other than iOS and Android using Wi Fi Direct on page 28 Connecting to a Computer We recommend using the installer to connect the printer to a computer You can run the installer using one of the following methods Setting up from the website Access the following website and then enter the product name Go to Setup and then start setting up http epson sn Setting up using the software ...

Page 22: ...vice that you want to connect to the printer http epson sn Setup Note If you want to connect a computer and a smart device to the printer at the same time we recommend setting up from the computer first by using the installer Related Information Printing from Smart Devices on page 74 Connecting to an iPhone iPad or iPod touch using Wi Fi Direct This method allows you to connect the printer directl...

Page 23: ...need to make these settings for the printer and the smart device that you want to connect to once Unless you disable Wi Fi Direct or restore the network settings to their defaults you do not need to make these settings again 1 Select Smartphone connect on the home screen using the l r buttons and then press the OK button 2 Check the message and then press the OK button to proceed 3 Check the messa...

Page 24: ...nter s control panel in PHOTO mode Use the Camera app for iOS 11 or later You cannot connect to the printer using the Camera app for iOS 10 or earlier Also you cannot connect using an app for scanning QR codes If you cannot connect press the l button See Related Information below for details on connecting 7 Tap the notification displayed on the screen of the iPhone iPad or iPod touch 8 Tap Join Us...

Page 25: ...nter is not selected 12 Select the printer that you want to connect to See the information displayed on the printer s control panel to select the printer 13 On the printer s control panel press the OK button For smart devices that have been connected to the printer before select the network name SSID on the smart device s Wi Fi screen to connect them again User s Guide Network Settings 25 ...

Page 26: ...ter Epson iPrint is used to print from a smart device Install Epson iPrint on the smart device in advance Note You only need to make these settings for the printer and the smart device that you want to connect to once Unless you disable Wi Fi Direct or restore the network settings to their defaults you do not need to make these settings again 1 Select Smartphone connect on the home screen using th...

Page 27: ...rinters are not displayed connect by selecting Other OS Devices See Related Information below for connecting 7 When the device connection approval screen is displayed select Approve 8 On the printer s control panel press the OK button For smart devices that have been connected to the printer before select the network name SSID on the smart device s Wi Fi screen to connect them again Related Inform...

Page 28: ...want to connect to once Unless you disable Wi Fi Direct or restore the network settings to their defaults you do not need to make these settings again 1 Select Smartphone connect on the home screen using the l r buttons and then press the OK button 2 Check the message and then press the OK button to proceed 3 Select Other OS Devices using the l r buttons and then press the OK button The Network Na...

Page 29: ...Wi Fi screen select the Network Name shown on the printer s control panel and then enter the password The screenshot is an example on iPhone 5 On the printer s control panel press the OK button User s Guide Network Settings 29 ...

Page 30: ... printer that you want to connect to See the information displayed on the printer s control panel to select the printer 9 On the printer s control panel press the OK button For smart devices that have been connected to the printer before select the network name SSID on the smart device s Wi Fi screen to connect them again User s Guide Network Settings 30 ...

Page 31: ...rd on page 31 Making Wi Fi Settings by Push Button Setup on page 32 Making Wi Fi Settings by PIN Code Setup WPS on page 33 Making Wi Fi Settings by Entering the SSID and Password You can set up a Wi Fi network by entering the information necessary to connect to a wireless router from the printer s control panel To set up using this method you need the SSID and password for a wireless router Note I...

Page 32: ... the SSID on the label If you cannot find any information see the documentation provided with the wireless router 7 When you have setup finished and then press the button Note If you fail to connect load paper and then press the button to print a network connection report Related Information Entering Characters on page 17 Checking the Network Connection Status on page 34 When You Cannot Make Netwo...

Page 33: ...annot Make Network Settings on page 150 Making Wi Fi Settings by PIN Code Setup WPS You can automatically connect to an wireless router by using a PIN code You can use this method to set up if an wireless router is capable of WPS Wi Fi Protected Setup Use a computer to enter a PIN code into the wireless router 1 Select Wi Fi Setup on the home screen To select an item use the u d l r buttons and th...

Page 34: ... the network connection status and strength of the radio wave using the network icon on the printer s home screen Related Information Guide to the Home Screen on page 16 Printing a Network Connection Report You can print a network connection report to check the status between the printer and the wireless router 1 Load papers 2 Select Settings on the home screen and then press the OK button To sele...

Page 35: ...heck the messages and error codes on the network connection report and then follow the solutions a Error code b Messages on the Network Environment Related Information E 1 on page 36 E 2 E 3 E 7 on page 36 E 5 on page 37 E 6 on page 37 E 8 on page 37 E 9 on page 38 E 10 on page 38 E 11 on page 38 E 12 on page 39 User s Guide Network Settings 35 ...

Page 36: ...You cannot use push button setup if your wireless router does not support WPS Makes sure your SSID uses only ASCII characters alphanumeric characters and symbols The printer cannot display an SSID that contains non ASCII characters Makes sure you know your SSID and password before connecting to the wireless router If you are using a wireless router with its default settings the SSID and password a...

Page 37: ...our wireless router is using shared authentication with WEP security make sure the authentication key and index are correct If the number of connectable devices on the wireless router is less than the number of network devices that you want to connect make settings on the wireless router to increase the number of connectable devices See the documentation provided with the wireless router to make s...

Page 38: ...ct You can check the IP address subnet mask and default gateway from the Network Status part on the network connection report If DHCP is enabled change the printer s Obtain IP Address setting to Auto If you want to set the IP address manually check the printer s IP address from the Network Status part on the network connection report and then select Manual on the network settings screen Set the su...

Page 39: ...stered password is set on the printer Related Information Printing a Network Status Sheet on page 40 Connecting to a Computer on page 21 E 13 Solutions Check the following Network devices such as a wireless router hub and router are turned on The TCP IP Setup for network devices has not been set up manually If the printer s TCP IP Setup is set automatically while the TCP IP Setup for other network...

Page 40: ...it to the other network first You can confirm the number of wireless devices which can be connected simultaneously and the number of connected devices by checking the network status sheet or the printer s control panel The same SSID as Wi Fi Direct exists in the environment Change the Wi Fi Direct SSID if you cannot connect a smart device to the printer On the printer s control panel go to Wi Fi D...

Page 41: ...disc and users with Windows computers with disc drives Insert the software disc into the computer and then follow the on screen instructions Selecting Change the Connection Methods Follow the on screen instructions until the following screen is displayed Select Set up Printer connection again for new network router or changing USB to network etc on the Install Software screen and then click Next C...

Page 42: ...nter to your arbitrary value You can set the password in ASCII characters that is displayed on the software keyboard on the control panel When changing the password all connected devices are disconnected Use the new password if you want to re connect the device Disable Wi Fi Direct Disable Wi Fi Direct simple AP settings of the printer When disabling it all devices connected to the printer in Wi F...

Page 43: ...e following methods to disconnect the Wi Fi Direct Simple AP connection from the device Disconnect the Wi Fi connection to the printer s network name SSID Connect to another network name SSID 1 Select Wi Fi Setup on the home screen To select an item use the u d l r buttons and then press the OK button 2 Select Wi Fi Direct 3 Press the OK button to proceed 4 Press the OK button to proceed 5 Press t...

Page 44: ...p too thick too thin or paper that has stickers stuck to it Using these types of paper causes paper jams and smears on the printout Fan and align the edges of the envelopes before loading When the stacked envelopes are puffed up with air press them down to flatten them before loading Do not use envelopes that are curled or folded Using these envelopes causes paper jams and smears on the printout D...

Page 45: ...uments and photos Media Name Size Loading Capacity Sheets Epson Matte Paper Heavyweight A4 20 Epson Photo Quality Ink Jet Paper A4 80 Paper suitable for printing photos Media Name Size Loading Capacity Sheets Epson Ultra Glossy Photo Paper A4 13 18 cm 5 7 in 10 15 cm 4 6 in 20 Epson Premium Glossy Photo Paper A4 13 18 cm 5 7 in 10 15 cm 4 6 in 20 Epson Premium Semigloss Photo Paper A4 13 18 cm 5 7...

Page 46: ...re at the top of the paper 2 sided printing and borderless printing are not available for letterhead paper Envelopes Media Name Size Loading Capacity Envelopes Envelope Envelope 10 Envelope DL Envelope C6 10 Related Information Paper for Borderless Printing on page 46 Paper for 2 Sided Printing on page 47 Paper for Borderless Printing Genuine Epson Paper Epson Bright White Ink Jet Paper Epson Phot...

Page 47: ...l Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem Glossy Epson Premium Glossy Epson Premium Semigloss Photo Paper Prem Semigloss Epson Premium Semigloss Epson Photo Paper Glossy Glossy Photo Paper Glossy Epson Matte Paper Heavyweight Matte Epson Matte Epson Photo Quality Ink...

Page 48: ...not load above the line just under the d symbol inside the edge guide Load paper short edge first However when you have set the long edge as the width of the user defined size load paper long edge first Envelope Load envelopes with the flap on the left side Long Papers When loading paper longer than legal size store the paper support and then flatten the leading edge of the paper User s Guide Load...

Page 49: ...eed To select an item use the u d l r buttons and then press the OK button Note You can also display the paper size and paper type settings screen by selecting Settings Printer Setup Paper Source Settings Paper Setup For letterhead paper select Letterhead as the paper type For letterhead paper if you print on paper that is smaller than the setting in the printer driver the printer may print beyond...

Page 50: ... remaining paper to its package If you leave it in the printer the paper may curl or the print quality may decline Related Information Paper Handling Precautions on page 44 Available Paper and Capacities on page 45 User s Guide Loading Paper 50 ...

Page 51: ...e any dust or stains on the surface of the scanner glass using a soft dry clean cloth Note If there is any trash or dirt on the scanner glass the scanning range may expand to include it so the image of the original may be displaced or reduced 3 Place the original face down and slide it to the corner mark Note A range of 1 5 mm from the corner of the scanner glass is not scanned User s Guide Placin...

Page 52: ...document cover Otherwise they may be damaged 5 Remove the originals after scanning Note If you leave the originals on the scanner glass for a long time they may stick to the surface of the glass How to Place Various Originals Placing Originals for 2 Up Layout User s Guide Placing Originals 52 ...

Page 53: ...tiple Photos for Scanning at the Same Time You can scan multiple photos at the same time and save each image using Photo Mode in Epson Scan 2 Place the photos 4 5 mm away from the horizontal and vertical edges of the scanner glass and place them at least 20 mm apart from each other The photos should be larger than 15 15 mm User s Guide Placing Originals 53 ...

Page 54: ...Note Enable the Thumbnail check box at the top of the preview window User s Guide Placing Originals 54 ...

Page 55: ... r buttons and then press the OK button 3 Select a menu item 4 Follow the on screen instructions to print Related Information Loading Paper in the Rear Paper Feed on page 47 List of Paper Type on page 47 Printing from a Computer Printing Basics Windows Note See the online help for explanations of the setting items Right click an item and then click Help Operations differ depending on the applicati...

Page 56: ...ize so that no margins are printed around the edges of the paper Click Settings to select the amount of enlargement Orientation Select the orientation you set in the application Paper Type Select the type of paper you loaded Quality Select the print quality Selecting High provides higher quality printing but the printing speed may be slower Color Select Grayscale when you want to print in black or...

Page 57: ...command to access the print dialog If necessary click Show Details or d to expand the print window 4 Make the following settings Printer Select your printer Presets Select when you want to use the registered settings Paper Size Select the paper size you loaded in the printer When printing with no margins select a borderless paper size Orientation Select the orientation you set in the application N...

Page 58: ...ype Select the type of paper you loaded Print Quality Select the print quality Selecting Fine provides higher quality printing but the printing speed may be slower Expansion Available when selecting a borderless paper size In borderless printing the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper Select the amount of enlargement...

Page 59: ...for 2 sided printing the print quality may decline and paper jams may occur Depending on the paper and the data ink may bleed through to the other side of the paper Related Information Available Paper and Capacities on page 45 Printing on 2 Sides Windows Note Manual 2 sided printing is available when EPSON Status Monitor 3 is enabled If EPSON Status Monitor 3 is disabled access the printer driver ...

Page 60: ...hen click OK 8 Click Print For manual 2 sided printing when the first side has finished printing a pop up window is displayed on the computer Follow the on screen instructions Related Information Loading Paper in the Rear Paper Feed on page 47 Printing Basics Windows on page 55 Printing on 2 Sides Mac OS 1 Load paper in the printer 2 Open the file you want to print 3 Access the print dialog 4 Sele...

Page 61: ...derless printing 1 Load paper in the printer 2 Open the file you want to print 3 Access the printer driver window 4 Select 2 Up or 4 Up as the Multi Page setting on the Main tab 5 Click Page Order make the appropriate settings and then click OK to close the window 6 Set the other items on the Main and More Options tabs as necessary and then click OK 7 Click Print Related Information Loading Paper ...

Page 62: ...rmation Loading Paper in the Rear Paper Feed on page 47 Printing Basics Mac OS on page 57 Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer Printing to Fit the Paper Size Windows Note This feature is not available for borderless printing 1 Load paper in the printer 2 Open the file you want to print 3 Access the printer driver window 4 Make the following s...

Page 63: ...indows on page 55 Printing to Fit the Paper Size Mac OS 1 Load paper in the printer 2 Open the file you want to print 3 Access the print dialog 4 Select the size of the paper you set in the application as the Paper Size setting 5 Select Paper Handling from the pop up menu 6 Select Scale to fit paper size 7 Select the paper size you loaded in the printer as the Destination Paper Size setting 8 Set ...

Page 64: ... the Job Arranger Lite window opened open the file that you want to combine with the current file and then repeat steps 3 to 6 Note If you close the Job Arranger Lite window the unsaved Print Project is deleted To print later select Save from the File menu To open a Print Project saved in Job Arranger Lite click Job Arranger Lite on the printer driver s Maintenance tab Next select Open from the Fi...

Page 65: ...ile you want to print 3 Access the printer driver window 4 Select 2x1 Poster 2x2 Poster 3x3 Poster or 4x4 Poster from Multi Page on the Main tab 5 Click Settings make the appropriate settings and then click OK Note Print Cutting Guides allows you to print a cutting guide 6 Set the other items on the Main and More Options tabs as necessary and then click OK 7 Click Print Related Information Loading...

Page 66: ... make a poster when 2x2 Poster is selected and Overlapping Alignment Marks is selected in Print Cutting Guides 1 Prepare Sheet 1 and Sheet 2 Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks User s Guide Printing 66 ...

Page 67: ...and align the cross marks then temporarily tape the two sheets together from the back 3 Cut the taped sheets in two along the vertical red line through the alignment markers this time the line to the left of the cross marks User s Guide Printing 67 ...

Page 68: ...rom the back 5 Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together 6 Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks User s Guide Printing 68 ...

Page 69: ...7 Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back User s Guide Printing 69 ...

Page 70: ...8 Cut the taped sheets in two along the horizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back User s Guide Printing 70 ...

Page 71: ...printing features available on the printer driver Related Information Windows Printer Driver on page 127 Mac OS Printer Driver on page 130 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver you can print easily by selecting the preset from the list User s Guide Printing 71 ...

Page 72: ... the File menu Select the printer from Format For select the paper size and then enter a percentage in Scale Close the window and then print following the basic printing instructions Adjusting the Print Color You can adjust the colors used in the print job These adjustments are not applied to the original data PhotoEnhance produces sharper images and more vivid colors by automatically adjusting th...

Page 73: ...e details such as the density and position of the watermark Printing a Header and Footer for Windows Only You can print information such as a user name and printing date as headers or footers Click Watermark Features in the More Options tab and then select Header Footer Click Settings and select necessary items from the drop down list Printing Clear Bar Codes for Windows Only You can print a bar c...

Page 74: ...g from a remote location over the Internet To use remote print register your printer in the Epson Connect service If you start Epson iPrint when the printer is not connected to the network a message is displayed instructing you to connect to the printer Follow the instructions to complete the connection See the URL below for the operating conditions http epson sn Related Information Epson Connect ...

Page 75: ...er size and paper type G Displays the paper size When this is displayed as a button tap it to display the paper settings currently set on the printer H Displays photos and documents you selected I Starts printing Note To print from the document menu using iPhone iPad and iPod touch running iOS start Epson iPrint after transferring the document you want to print using the file sharing function in i...

Page 76: ...Print AirPrint enables instant wireless printing from iPhone iPad and iPod touch with the latest version of iOS and Mac with the latest version of OS X or macOS Note If you disabled paper configuration messages on your product control panel you cannot use AirPrint See the link below to enable the messages if necessary 1 Load paper in your product 2 Set up your product for wireless printing See the...

Page 77: ... computer In this case cancel the print job by using the printer s control panel Canceling Printing Control Panel Press the y button on the printer s control panel to cancel the print job in progress Canceling Printing Windows 1 Access the printer driver window 2 Select the Maintenance tab 3 Click Print Queue 4 Right click on the job you want to cancel and then select Cancel Related Information Wi...

Page 78: ...the size of a document by a specific percentage select Custom Size as the Reduce Enlarge setting press the d button and then press the l or r button to specify a percentage You can change the percentage in increments of 10 by holding down the l or r button 7 Press the x button Note The color size and border of the copied image are slightly different from the original Related Information Loading Pa...

Page 79: ...the OK button 8 Check the copy settings To change the settings press the d button select the setting items using the u or d button and then change the settings using the l or r button When you have finished press the OK button Note Available items vary depending on the copy menu 9 Press the x button Note The color size and border of the copied image are slightly different from the original 10 For ...

Page 80: ...ere are white margins around the original the white margins from the corner mark of the scanner glass are detected as the scan area but the margins at the opposite side may be cropped Custom Select to specify the magnification to enlarge or reduce the original Custom Size Specifies the magnification used to enlarge or reduce the original within a range of 25 to 400 Paper Setting Set the size and t...

Page 81: ...inting but the printing speed may be slower For users in Western Europe the draft mode is not available Expansion With borderless copying the image is enlarged a little to remove borders from the edges of the paper Select how much to enlarge the image User s Guide Copying 81 ...

Page 82: ...the Epson Event Manager You can change the scan settings such as the scanning size folder to save to or save format 4 Select the computer to which you want to save the scanned images Note You can change the scan settings such as the scanning size folder to save or save format by using Epson Event Manager When the printer is connected to a network you can select the computer to which you want to sa...

Page 83: ...e scan settings for To Computer Custom in Epson Event Manager See the Epson Event Manager help for details 1 Start Epson Event Manager 2 Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen User s Guide Scanning 83 ...

Page 84: ...3 Click Make Job Settings User s Guide Scanning 84 ...

Page 85: ... such as the resolution or the color for saving the scanned image Target Folder Select the save folder for the scanned image Filename Prefix Start Number Change the settings for the file name you want to save File Format Select the save format Launch Action Select the action when scanning Test Settings Starts test scanning using current settings 5 Click OK to return to the main screen User s Guide...

Page 86: ...using Windows 7 Windows Vista you need to setup your computer in advance using this feature 1 Place the originals 2 Enter Scan from the home screen using the l or r button and then press the OK button 3 Select To WSD using the l or r button and then press the OK button 4 Select a computer 5 Press the x button Note The color size and border of the scanned image will not be exactly the same as the o...

Page 87: ...uter 1 Turn the printer on 2 Click start and then click Network on the computer 3 Right click the printer and then click Install Click Continue when the User Account Control screen is displayed Click Uninstall and start again if the Uninstall screen is displayed Note The printer name you set on the network and model name EPSON XXXXXX XX XXXX are displayed on the network screen You can check the pr...

Page 88: ...me on the network is displayed Select the printer name when using with WSD Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver Epson Scan 2 See the Epson Scan 2 help for an explanation of each setting item Related Information Application for Scanning Documents and Images Epson Scan 2 on page 133 Scanning Documents Document Mode Using Document Mode in Epson...

Page 89: ...ge Type Select the color for saving the scanned image Resolution Select the resolution Note The Document Source setting is fixed as Scanner Glass You cannot change this setting If you set Add or edit pages after scanning you can scan additional originals after scanning the original In addition if you set the Image Format as PDF or Multi TIFF you can save the scanned images as one file 5 Make other...

Page 90: ...ss You can adjust the brightness for the scanned image Contrast You can adjust the contrast for the scanned image Gamma You can adjust the gamma brightness of the intermediate range for the scanned image Threshold You can adjust the border for monochrome binary black and white Unsharp Mask You can enhance and sharpen the outlines of the image Descreening You can remove moiré patterns web like shad...

Page 91: ...r for the scanned image from the list You can select another folder or create a new folder by selecting Select from the list 7 Click Scan Related Information Placing Originals on page 51 Scanning Photos or Pictures Photo Mode Using Photo Mode in Epson Scan 2 you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures 1 Place the originals By placi...

Page 92: ... the color for saving the scanned image Resolution Select the resolution Note The Document Source setting is fixed as Scanner Glass and the Document Type setting is fixed as Reflective Reflective means originals which are not transparent for example ordinary papers or photos You cannot change these settings User s Guide Scanning 92 ...

Page 93: ...images are displayed as thumbnails Note To preview the entire scanned area clear the Thumbnail check box at the top of the preview widow 6 Confirm the preview and make image adjustment settings on the Advanced Settings tab if necessary User s Guide Scanning 93 ...

Page 94: ...at appear when scanning printed papers such as a magazine Dust Removal You can remove dust on the scanned image Note The items may not be available depending on other settings you made Depending on the original the scanned image may not be adjusted correctly When multiple thumbnails are created you can adjust the image quality for each thumbnail Depending on the adjustment items you can adjust the...

Page 95: ...inter You can save the scanned data on a smart device or to Cloud services send it by email or print it If you start Epson iPrint when the printer is not connected to the network a message is displayed instructing you to connect to the printer Follow the instructions to complete the connection See the URL below for the operating conditions http epson sn Installing Epson iPrint You can install Epso...

Page 96: ...u do not need to select it again from the next time D Displays the scanning screen E The scanning screen displayed when the scan menu is selected F Displays the screen where you can make scan settings such as resolution G Displays scanned images H Starts scanning I Displays the screen where you can save scanned data to a smart device or Cloud services J Displays the screen where you can send scann...

Page 97: ...check the ink level select Ink Level To check the remaining service life of the maintenance box select Maintenance Box Service Life Checking the Status of the Remaining Ink and the Maintenance Box Windows 1 Access the printer driver window 2 Click EPSON Status Monitor 3 on the Maintenance tab Note If EPSON Status Monitor 3 is disabled click Extended Settings on the Maintenance tab and then select ...

Page 98: ...low Starfish 603 603XL 603 603XL 603 603XL 603 603XL XL indicates a large cartridge Note For users in Europe visit the following website for information on Epson s ink cartridge yields http www epson eu pageyield For Australia and New Zealand BK Black C Cyan M Magenta Y Yellow 212 212XL 212 212XL 212 212XL 212 212XL XL indicates a large cartridge Epson recommends the use of genuine Epson ink cartr...

Page 99: ...warm up at room temperature for at least three hours before using it Do not open the ink cartridge package until you are ready to install it in the printer The cartridge is vacuum packed to maintain its reliability If you leave a cartridge unpacked for a long time before using it normal printing may not be possible Handling precautions for replacing ink cartridges Be careful not to break the hooks...

Page 100: ...supply port facing up Because the ink supply port is equipped with a valve designed to contain the release of excess ink there is no need to supply your own covers or plugs Removed ink cartridges may have ink around the ink supply port so be careful not to get any ink on the surrounding area when removing the cartridges This printer uses ink cartridges equipped with a green chip that monitors info...

Page 101: ... of ink and therefore these cartridges may print fewer pages compared to subsequent ink cartridges Quoted yields may vary depending on the images that you are printing the paper type that you are using the frequency of your prints and environmental conditions such as temperature Replacing Ink Cartridges Caution Be careful not to trap your hand or fingers when opening or closing the scanner unit Ot...

Page 102: ... cartridges remove the new color cartridges from their package without shaking cImportant Do not shake cartridges after opening the package as they may leak 3 Remove only the yellow tape cImportant Do not touch the sections shown in the illustration Doing so may prevent normal operation and printing User s Guide Replacing Ink Cartridges and Other Consumables 102 ...

Page 103: ... closed 5 Squeeze the tab on the ink cartridge and pull it straight up If you cannot remove the ink cartridge pull it firmly 6 Insert the new ink cartridge and then press it down firmly User s Guide Replacing Ink Cartridges and Other Consumables 103 ...

Page 104: ...plete you may not be able to print Related Information Ink Cartridge Codes on page 98 Ink Cartridge Handling Precautions on page 99 Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box Maintenance box code C9344 cImportant Once a maintenance box has been installed in a printer it cannot be used with other printers Maintenance Box Handling Precautions Read the following ...

Page 105: ...orbed Keep the maintenance box out of direct sunlight Do not store the maintenance box in high or freezing temperatures Replacing a Maintenance Box In some print cycles a very small amount of surplus ink may be collected in the maintenance box To prevent ink leakage from the maintenance box the printer is designed to stop printing when the absorbing capacity of the maintenance box has reached its ...

Page 106: ... be replaced by users Contact Epson support 1 Remove the new maintenance box from its package cImportant Do not touch the green chip on the side of the maintenance box Doing so may prevent normal operation and printing Note A transparent bag for the used maintenance box is provided with the new maintenance box 2 Loosen the screw with a flat head screwdriver and then remove the cover User s Guide R...

Page 107: ...hown in the illustration Doing so may prevent normal operation and you may get smeared with ink 4 Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut User s Guide Replacing Ink Cartridges and Other Consumables 107 ...

Page 108: ...Type of paper plain papers Envelope Color B W or Grayscale Borderless Not selected EPSON Status Monitor 3 Enabled When printing from the printer driver on Windows Because this feature is only available for approximately five days replace the expended ink cartridge as soon as possible Note If EPSON Status Monitor 3 is disabled access the printer driver click Extended Settings on the Maintenance tab...

Page 109: ...ncel printing from the computer cancel using the printer s control panel Follow the steps below when printing again 1 Access the printer driver window 2 Clear Borderless on the Main tab 3 Select plain papers or Envelope as the Paper Type setting on the Main tab 4 Select Grayscale 5 Set the other items on the Main and More Options tabs as necessary and then click OK User s Guide Replacing Ink Cartr...

Page 110: ...ialog 6 Select Print Settings from the pop up menu 7 Select any paper size except for a borderless size as the Paper Size setting 8 Select plain papers or Envelope as the Media Type setting 9 Select Grayscale 10 Set the other items as necessary 11 Click Print Conserving Black Ink when the Black Ink Is Low for Windows Only When black ink is running low and there is enough color ink remaining you ca...

Page 111: ...k ink is also consumed Options Description Yes Select to use a mixture of color inks to create black This window is displayed the next time you print a similar job No Select to continue using the remaining black ink This window is displayed the next time you print a similar job Disable this feature Select to continue using the remaining black ink This window is not displayed until you replace the ...

Page 112: ...canner unit or turn off the printer during head cleaning If the head cleaning is incomplete you may not be able to print Because print head cleaning uses some ink clean the print head only if quality declines When ink is low you may not be able to clean the print head If print quality has not improved after repeating nozzle check and head cleaning about four times wait for at least six hours witho...

Page 113: ...leaning the Print Head Windows 1 Load A4 size plain paper in the printer 2 Access the printer driver window 3 Click Nozzle Check on the Maintenance tab 4 Follow the on screen instructions Related Information Loading Paper in the Rear Paper Feed on page 47 Windows Printer Driver on page 127 Checking and Cleaning the Print Head Mac OS 1 Load A4 size plain paper in the printer 2 Select System Prefere...

Page 114: ...aligned or the printouts look blurry Select Vertical Alignment Horizontal banding occurs at regular intervals Select Horizontal Alignment 4 Follow the on screen instructions Related Information Loading Paper in the Rear Paper Feed on page 47 Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed clean the roller inside cImportant Do not use tissue paper to clean the insid...

Page 115: ...d to remove material use a small amount of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid Do not press the glass surface too hard Be careful not to scratch or damage the surface of the glass A damaged glass surface can decrease the scan quality Cleaning the Translucent Film When the printout is not improved after aligning the print head or cleaning the paper path the tra...

Page 116: ...nter by pressing the P button 2 Open the scanner unit 3 Check if the translucent film is smeared Smears are easier to see if you use a light If there are smears such as finger marks or grease on the translucent film A go to the next step A Translucent film B Rail User s Guide Maintaining the Printer 116 ...

Page 117: ...t Do not leave any fibers on the film Note To prevent the smear from spreading frequently replace the cotton swab with a new one 6 Repeat steps 4 and 5 until the film is not smeared 7 Visually check that the film is not smeared Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period You can adjust the time before power management is app...

Page 118: ... 3 Do one of the following Note Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase Select Sleep Timer or Power Off Settings Power Off If Inactive or Power Off If Disconnected and then make settings Select Sleep Timer or Power Off Timer and then make settings User s Guide Maintaining the Printer 118 ...

Page 119: ...d the maintenance box is full Menu Options for Maintenance Select the menus on the control panel as described below Settings Maintenance Nozzle Check Select this feature to check if the print head nozzles are clogged The printer prints a nozzle check pattern Head Cleaning Select this feature to clean clogged nozzles in the print head Print Head Alignment Select this feature to adjust the print hea...

Page 120: ...On to reduce noise during printing however this may lower the print speed Depending on the paper type and print quality settings you selected there may be no difference in the printer s noise level Power Off Timer Your product may have this feature or the Power Off Settings feature depending on the location of purchase Select this setting to turn the printer off automatically when it is not used f...

Page 121: ...the time setting Related Information Saving Power Control Panel on page 118 Entering Characters on page 17 Menu Options for Network Settings Select the menus on the control panel as described below Settings Network Settings Print Status Sheet Prints a network status sheet Wi Fi Setup Set up or change wireless network settings Choose the connection method from following and then follow the instruct...

Page 122: ...ail Address Check the printer s email address that is registered to the Epson Connect services Status Check whether or not the printer is registered and connected to the Epson Connect services Menu Options for Google Cloud Print Services Select the menus on the control panel as described below Settings Google Cloud Print Services Suspend Resume Select whether to suspend or resume the Google Cloud ...

Page 123: ...ed below Settings Customer Research Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation Menu Options for Firmware Update Select the menus on the control panel as described below Settings Firmware Update Update Checks if the latest version of the firmware has been uploaded to the network server If an update is available you can select whether ...

Page 124: ...All except Network Resets all settings except for network settings to their defaults All Settings Resets all settings to their defaults User s Guide Menu Options for Settings 124 ...

Page 125: ...psonconnect com http www epsonconnect eu Europe only Application for Configuring Printer Operations Web Config Web Config is an application that runs in a web browser such as Internet Explorer and Safari on a computer or smart device You can confirm the printer status or change the network service and printer settings To use the Web Config connect the printer and the computer or device to the same...

Page 126: ...d Information Printing a Network Connection Report on page 34 Using Epson iPrint on page 74 Running Web Config on Windows When connecting a computer to the printer using WSD follow the steps below to run Web Config 1 Open the printer list on the computer Windows 10 Click on the start button and then select Windows System Control Panel View devices and printers in Hardware and Sound Windows 8 1 Win...

Page 127: ...art button and then select Windows System Control Panel View devices and printers in Hardware and Sound Right click on your printer or press and hold it and then select Printing preferences Windows 8 1 Windows 8 Select Desktop Settings Control Panel View devices and printers in Hardware and Sound Right click on your printer or press and hold it and then select Printing preferences Windows 7 Click ...

Page 128: ... window Click the Maintenance tab Guide to Windows Printer Driver Help is available in the printer driver for Windows To view explanations of the setting items right click on each item and then click Help Main Tab You can make basic settings for printing such as paper type or paper size You can also make settings for printing both sides of the paper or printing multiple pages on one sheet User s G...

Page 129: ...e Tab You can run maintenance features such as nozzle check and print head cleaning and by starting EPSON Status Monitor 3 you can check printer status and error information Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3 User s Guide Network Service and Software Information 129 ...

Page 130: ...ndition using the printer driver utility Accessing the printer driver from applications Click Page Setup or Print on the File menu of your application If necessary click Show Details or d to expand the print window Note Depending on the application being used Page Setup may not be displayed in the File menu and the operations for displaying the print screen may differ See the application s help fo...

Page 131: ...You can make the basic print settings such as paper type and print quality Color Options When you select EPSON Color Controls from the Color Matching menu you can select a color correction method Two sided Printing Settings You can select a binding direction for 2 sided printing or select a document type Note On OS X Mountain Lion or later if Print Settings menu is not displayed Epson printer driv...

Page 132: ...d may be slower Permit temporary black printing Prints only with black ink temporarily High Speed Printing Prints when the print head moves in both directions The print speed is faster but the quality may decline Output documents for filing Feed the paper so that it is easy to file when printing landscape data or 2 sided printing Envelope printing is not supported Remove white borders Removes unne...

Page 133: ...rmation Scanning Documents Document Mode on page 88 Installing Applications on page 135 Adding the Network Scanner Before using Epson Scan 2 you need to add the network scanner 1 Start the software and then click Add on the Scanner Settings screen Note If Add is grayed out click Enable Editing If the main screen of Epson Scan 2 is displayed it has already been connected to the scanner If you want ...

Page 134: ...e 135 Application for Printing Images Epson Photo Epson Photo is an application that allows you to easily print images with a variety of layouts You can also perform image correction and adjust the position while viewing a preview of your document You can also brighten up your images by adding text and stamps wherever you like When printing on genuine Epson photo paper the ink performance is maxim...

Page 135: ...s Vista Windows XP Click the start button and then select All Programs or Programs Epson Software EPSON Software Updater Note You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop and then selecting Software Update Starting on Mac OS Select Go Applications Epson Software EPSON Software Updater Installing Applications Connect your computer to the netw...

Page 136: ...ate the applications or the firmware cImportant Do not turn off the computer or the printer until the update is complete otherwise the printer may malfunction Note If you cannot find the application you want to update in the list you cannot update using the EPSON Software Updater Check for the latest versions of the applications from your local Epson website http www epson com Updating the Printer...

Page 137: ...ps Uninstalling Applications Log in to your computer as an administrator Enter the administrator password if the computer prompts you Uninstalling Applications Windows 1 Press the P button to turn off the printer 2 Quit all running applications 3 Open Control Panel Windows 10 Click on the start button and then select Windows System Control Panel Windows 8 1 Windows 8 Select Desktop Settings Contro...

Page 138: ...ing applications 5 Select Go Applications Epson Software Uninstaller 6 Select the application you want to uninstall and then click Uninstall cImportant The Uninstaller removes all drivers for Epson inkjet printers on the computer If you use multiple Epson inkjet printers and you only want to delete some drivers delete all of them first and then install the necessary printer driver again Note If yo...

Page 139: ...cognized Replace the ink cartridge Epson recommends the use of genuine Epson ink cartridges W 14 A borderless printing ink pad is nearing the end of its service life Contact Epson or an authorised Epson service provider to replace the borderless printing ink pad It is not a user serviceable part The message will be displayed until the ink pad is replaced Press the x button to resume printing I 22 ...

Page 140: ... an authorised Epson Service provider The Epson warranty does not cover the cost of this replacement Related Information Removing Jammed Paper on page 141 Contacting Epson Support on page 176 Installing Applications on page 135 Checking the Printer Status Windows 1 Access the printer driver window 2 Click EPSON Status Monitor 3 on the Maintenance tab Note You can also check the printer status by d...

Page 141: ... any torn pieces Next clear the error cImportant Remove the jammed paper carefully Removing the paper vigorously may cause damage to the printer Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper Removing Jammed Paper from Inside the Printer Caution Be careful not to trap your hand or fingers when opening or closing the scanner unit Otherwise you may be injured Never touch the ...

Page 142: ...ner unit with the document cover closed 2 Remove the jammed paper cImportant Do not touch the white flat cable or translucent film inside the printer Doing so may cause a malfunction User s Guide Solving Problems 142 ...

Page 143: ...t is closed in two steps Note The scanner unit cannot be opened from the position shown below Close it completely before opening it Removing Jammed Paper from Rear Cover 1 Remove the rear cover 2 Remove the jammed paper User s Guide Solving Problems 143 ...

Page 144: ...ated by the triangle symbol on the edge guide Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer Do not place objects on the feeder guard Related Information Environmental Specifications on page 172 Paper Handling Precautions on page 44 Available Paper and Capacities on page 45 List of Paper Type on page 47 Paper Jams Load paper in the...

Page 145: ...ng When you load letterhead paper paper on which information such as the sender s name or corporation name are pre printed in the header select Letterhead as the paper type setting Power and Control Panel Problems Power Does Not Turn On Make sure the power cord is securely plugged in Hold down the P button for a little longer Power Does Not Turn Off Hold down the P button for a little longer If yo...

Page 146: ...ct Remove Device Next connect the USB cable to the computer and try a test print Re set the USB connection by following the steps in this manual for changing the connection method to a computer See the related information link below for details Related Information Changing the Connection Method to a Computer on page 41 Checking the Connection Network When you have changed your wireless router or p...

Page 147: ...son printer driver is installed If a genuine Epson printer driver is not installed the available functions are limited We recommend using a genuine Epson printer driver See the related information link below for details If you are printing a large data size image the computer may run out of memory Print the image at a lower resolution or a smaller size Related Information Checking for Genuine Epso...

Page 148: ...System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies and if the Options tab and Utility tab are displayed on the window a genuine Epson printer driver is installed on your computer Related Information Installing Applications on page 135 User s Guide Solving Problems 148 ...

Page 149: ... devices and printers Printers Printers and Faxes see the following to select the icon Example USB connection EPSON XXXX Series Network connection EPSON XXXX Series network If you install the printer driver multiple times copies of printer driver may be created If copies such as EPSON XXXX Series copy 1 are created right click the copied driver icon and then click Remove Device Make sure the print...

Page 150: ...low the printed solutions Related Information Printing a Network Connection Report on page 34 Messages and Solutions on the Network Connection Report on page 35 Cannot Connect from Devices Even Though Network Settings are No Problems If you cannot connect from the computer or smart device to the printer even though the network connection report does not show any problems see the following When you...

Page 151: ...or smart device to a 5 GHz SSID you cannot connect to the printer because the printer only supports communication over 2 4 GHz Connect the computer or smart device to the same SSID as the printer Most wireless routers have a privacy separator feature that blocks communication between connected devices If you cannot communicate between the printer and the computer or smart device even if they are c...

Page 152: ...eck the SSID by printing a network connection report network status sheet or on Web Config Related Information Printing a Network Connection Report on page 34 Printing a Network Status Sheet on page 40 Checking the SSID for the Computer Windows Click in the task tray on the desktop Check the name of the connected SSID from the list displayed User s Guide Solving Problems 152 ...

Page 153: ...d to the USB 3 0 port further away from the computer If the printer supports the 5 GHz frequency range connect to the SSID for the 5 GHz range Related Information Wi Fi Specifications on page 170 Cannot Print from an iPhone iPad or iPod touch Connect the iPhone iPad or iPod touch to the same network SSID as the printer Enable Paper Setup Auto Display in the following menus Settings Printer Setup P...

Page 154: ...ted Colors Appear The print head nozzles may be clogged Perform a nozzle check to check if the print head nozzles are clogged Clean the print head if any of the print head nozzles are clogged Related Information Checking and Cleaning the Print Head on page 112 Colored Banding Appears at Intervals of Approximately 2 5 cm Select the appropriate paper type setting for the type of paper loaded in the ...

Page 155: ...etting may slow down printing speed Windows Clear High Speed on the printer driver s More Options tab Mac OS Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select Off as the High Speed Printing setting Print Quality is Poor Check the following if the print quality is poor due to blurry prints ba...

Page 156: ... cartridge before the date printed on the package For best results use up ink cartridge within six months of opening the package Try to use genuine Epson ink cartridges This product is designed to adjust colors based on the use of genuine Epson ink cartridges The use of non genuine ink cartridges may cause print quality to decline Related Information Checking and Cleaning the Print Head on page 11...

Page 157: ...os are Printed in Unexpected Colors When printing from the Windows printer driver the Epson auto photo adjustment setting is applied by default depending on the paper type Try change the setting On the More Options tab select Custom in Color Correction and then click Advanced Change the Scene Correction setting from Auto Correct to any other option If changing the setting does not work use any col...

Page 158: ...the Borderless checkbox on the printer driver s Main tab and then change the settings Mac OS Change the Expansion setting from the print dialog s Print Settings menu Related Information Menu Options for Copying on page 79 The Position Size or Margins of the Printout Are Incorrect Load paper in the correct direction and slide the edge guides against the edges of the paper When placing the originals...

Page 159: ...ter Check the printer name on the top of the printer driver window The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application Windows Clear Mirror Image on the printer driver s More Options tab Mac OS Clear Mirror Image from the print dialog s Print Settings menu Mosaic Like Patterns in the Prints When printing images or photos print using high resolutio...

Page 160: ...f you have tried all of the solutions and have not solved the problem try uninstalling and then reinstalling the printer driver Other Printing Problems Printing Is Too Slow Close any unnecessary applications Lower the quality setting High quality printing slows down the printing speed Enable the bidirectional or high speed setting When this setting is enabled the print head prints while moving in ...

Page 161: ...es from the menu Printers Scanners or Print Scan Print Fax remove the printer and then add the printer again Cannot Start Scanning Connect the USB cable securely to the printer and the computer If you are using a USB hub try to connect the printer directly to the computer If you scan at a high resolution over a network a communication error may occur Lower the resolution Make sure that the correct...

Page 162: ...er are installed correctly Check the scanning setting assigned in Epson Event Manager Scanned Image Problems Uneven Colors Dirt Spots and so on Appear when Scanning from the Scanner Glass Clean the scanner glass Remove any trash or dirt that adheres to the original Do not press with too much force on the original or the document cover If you press with too much force blurring smudges and spots may...

Page 163: ... Blurred In Document Mode in Epson Scan 2 select the Advanced Settings tab and then Image Option Text Enhancement Select Document Mode as the Mode in Epson Scan 2 Scan using the settings for documents in Document Mode In Document Mode in Epson Scan 2 when Image Type on the Main Settings tab is set to Black White adjust Threshold on the Advanced Settings tab When you increase the Threshold the blac...

Page 164: ...s make sure there is a gap of at least 20 mm 0 79 in between the originals Check that the original is placed straight Depending on the original previewing may not be performed in Thumbnail In this situation clear the Thumbnail check box at the top of the preview widow to preview the entire scanned area and then create marquees manually Related Information Scanning Using Epson Scan 2 on page 88 Tex...

Page 165: ...n application that comes with Epson Scan 2 1 Start Epson Scan 2 Utility Windows 10 Click the start button and then select EPSON Epson Scan 2 Utility Windows 8 1 Windows 8 Enter the application name in the search charm and then select the displayed icon Windows 7 Windows Vista Windows XP Click the start button and then select All Programs or Programs EPSON Epson Scan 2 Epson Scan 2 Utility Mac OS S...

Page 166: ...t enough free space Try scanning at a lower resolution Scanning stops if the total data size reaches the limit Related Information Scanning Using Epson Scan 2 on page 88 Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer you may feel a slight electric shock when touching the printer Install a ground wire to the computer that is connecte...

Page 167: ...Application Is Blocked by a Firewall for Windows Only Add the application to the Windows Firewall allowed program in security settings on the Control Panel User s Guide Solving Problems 167 ...

Page 168: ...en the paper thickness is within this range the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer s mechanism Printing with borders A 3 0 mm 0 12 in B 3 0 mm 0 12 in C 41 0 mm 1 61 in D 37 0 mm 1 46 in Borderless printing A 4...

Page 169: ...ent Size 216 297 mm 8 5 11 7 in A4 Letter Resolution 1200 dpi main scan 2400 dpi sub scan Color Depth Color 48 bits per pixel internal 16 bits per pixel per color internal 24 bits per pixel external 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bits per pixel external Light Source LED Interface Specif...

Page 170: ...l Print Remote Print IPv4 AirPrint iOS Mac OS IPv4 IPv6 iOS 5 or later Mac OS X v10 7 or later Google Cloud Print IPv4 IPv6 Network Scanning Epson Scan 2 IPv4 IPv6 Event Manager IPv4 Epson Connect Scan to Cloud IPv4 AirPrint Scan IPv4 IPv6 OS X Mavericks or later Fax Send a fax IPv4 Receive a fax IPv4 AirPrint Faxout IPv4 IPv6 Wi Fi Specifications Standards IEEE802 11b g n 1 Frequency Range 2 4 GH...

Page 171: ...ty Services AirPrint Print iOS 5 or later Mac OS X v10 7 x or later Scan OS X Mavericks or later Google Cloud Print Dimensions Dimensions Storage Width 375 mm 14 8 in Depth 300 mm 11 8 in Height 170 mm 6 7 in Printing Width 375 mm 14 8 in Depth 578 mm 22 8 in Height 242 mm 9 5 in Weight Approx 4 3 kg 9 5 lb Without the ink cartridges and the power cord Electrical Specifications Model 100 to 240 V ...

Page 172: ...y 20 to 80 RH without condensation Storage Temperature 20 to 40 C 4 to 104 F Humidity 5 to 85 RH without condensation You can store for one month at 40 C 104 F Environmental Specifications for Ink Cartridges Storage Temperature 30 to 40 C 22 to 104 F Freezing Temperature 16 C 3 2 F Ink thaws and is usable after approximately 3 hours at 25 C 77 F You can store for one month at 40 C 104 F System Req...

Page 173: ...lovakia Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the products Standards and Approvals for Australian Model EMC AS NZS CISPR32 Class B Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS NZS4268 C636A Epson cann...

Page 174: ...aterial Transporting and Storing the Printer When you need to transport the printer to move or for repairs follow the steps below to pack the printer Caution Be careful not to trap your hand or fingers when opening or closing the scanner unit Otherwise you may be injured cImportant When storing or transporting the printer avoid tilting it placing it vertically or turning it upside down otherwise i...

Page 175: ...als on the printer 6 Open the scanner unit with the document cover closed Secure the ink cartridge holder to the case with tape 7 Close the scanner unit For safety the scanner unit is closed in two steps Note The scanner unit cannot be opened from the position shown below Close it completely before opening it User s Guide Appendix 175 ...

Page 176: ...he support section of your local Epson website The latest drivers FAQs manuals or other downloadables are also available from the site http support epson net http www epson eu Support Europe If your Epson product is not operating properly and you cannot solve the problem contact Epson support services for assistance Contacting Epson Support Before Contacting Epson If your Epson product is not oper...

Page 177: ...als we provide the following sources for obtaining information Internet URL http www epson com au Access the Epson Australia World Wide Web pages Worth taking your modem here for the occasional surf The site provides a download area for drivers Epson contact points new product information and technical support e mail Epson Helpdesk Phone 1300 361 054 Epson Helpdesk is provided as a final backup to...

Page 178: ...o make sure our clients have access to advice Operators on the Helpdesk can aid you in installing configuring and operating your Epson product Our Pre sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located Many types of queries are answered here We encourage you to have all the relevant information on hand when you ring The...

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