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SLI-23275QS (

9

/03) Rev. 0

T

ROUBLESHOOTING

The information below indicates various symptoms a user may 
encounter in the event the PowerSure PST experiences a problem. 
Use this information to determine whether external factors caused 
the problem. See 

Troubleshooting Chart

 for suggested remedy.

GUIDE TO STATUS INDICATORS

1. The Fault indicator illuminates, 

indicating the UPS detected a 
problem.

2. An alarm sounds, alerting that the 

UPS requires attention. The alarm 
can be silenced except for low 
battery, overload and 
overtemperature warning 
conditions.

3. Mains/Battery indicator may be 

illuminated as a diagnostic aid to 
the operator, as shown below: 

Fault 

(Red)

Mains/Battery

(Green)

Diagnosis/

Audible Alarm

Normal Mode

ON

UPS is operating in 

Normal Mode; no 

beep.

Flashing

Battery Test has 

been initiated; no 

beep.

Flashing

ON

The unit is 

overloaded; beep 

every half-second

ON

ON

The UPS has 

failed; continuous 

Flashing

Unit has shutdown 

due to overload; 

continuous beep

ON

The UPS shutdown 

due to failure; 

continuous beep

Battery Mode

Flashing

The UPS is 

operating in Battery 

mode; beep every 

5 seconds.

Flashing

UPS battery is low; 

beep every

half-second

Flashing

Flashing

The unit is 

overloaded; beep 

every half-second

ON

Flashing

The UPS has 

failed; continuous 

beep

Fault 

Indicator

Mains/Battery

Indicator

!

+

-

T

ROUBLESHOOTING

 C

HART

If the UPS fails to operate properly, turn off the unit and repeat 
the steps in the 

Installation

 section of this manual. If the prob-

lem persists, refer to the chart below:

Problem

Cause

Solution

UPS will 

not start

Overload/
Short circuit

Check the circuit protector 
on the side of the UPS. If 
it is tripped, reset it and 
restart the UPS. 
For further help, call your 
local dealer, Liebert 
representative or the 
Liebert Worldwide 
Support Group.

UPS starts 

on battery, 

but will 

not switch 

to AC

UPS not 
plugged in

Plug in power cord 
securely.

Circuit 
protector 
tripped

Reset the circuit protector 
and restart the UPS.

Power not 
available at 
mains 
receptacle

Have the mains 
receptacle checked by a 
qualified electrician.

Input voltage 
below 
threshold

Wait until the voltage rises 
to an appropriate level or 
have the mains receptacle 
checked by a qualified 
electrician.

AC 
overvoltage

Wait until voltage lowers 
to an appropriate level or 
have the mains receptacle 
checked by a qualified 
electrician.

UPS shuts 

down, 

Fault 

Indicator 

lit

Overload/
Short circuit

Check the circuit protector 
on the rear of the UPS. If 
it is tripped, reset it and 
restart the UPS. 
If the problem persists, 
disconnect some of the 
equipment from your 
UPS—the total wattage of 
your equipment must not 
exceed the capacity of the 
UPS. For further help, call 
your local dealer, Liebert 
representative or the 
Liebert Worldwide 
Support Group.

Internal UPS 
fault

UPS not 

providing 

expected 

backup 

time

Overload

Reduce load.

Battery not 
charged due 
to a recent 
outage

Recharge battery.

M

AINTENANCE

The PowerSure PST UPS requires very little maintenance. Follow these 
practices to prevent problems.

CLEANING THE UPS

The following will help ensure trouble-free operation for years:
• Vacuum dust from the ventilation intake occasionally.
• Wipe the cover periodically with a dry cloth.

MAINTAINING BATTERIES

The batteries are valve-regulated, nonspillable, lead acid and must be 
kept charged to retain their design life. The UPS continuously charges the 
batteries when connected to the mains supply, even while the UPS is 
switched off.
When storing the UPS, it is recommended to plug in the UPS for at least 
24 hours every four to six months to ensure full recharge of the batteries.

W

ARRANTY

 R

EGISTRATION

To register for warranty protection:
• Visit the 

Quick Links

 section of our Web site at:

http://www.liebert.com

 

• Click on 

Product Warranty

Registration

 and fill in the form.

IF YOU HAVE ANY QUESTIONS,

PLEASE CONTACT US AT:

US: 800-222-5877

Outside the US: 614-841-6755

[email protected]

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