Troubleshooting
Problem
Solution
Power on LED is not lit
•
Power LED does not turn ON while running on
batteries.
•
Is the barrel connector end of the AC adapter plugged
into the power jack on the FA-700, with the other end
of the adapter plugged into a ‘live” AC power source?
•
Is the AC power wall outlet active?
CANNOT enter phone
number
•
You cannot enter the call-to phone number if the FA-
700 is being powered only by batteries.
•
Is the FA-700’s AC power adapter plugged into AC
power?
•
Follow the “Entering Phone Number” procedure.
FA-700 DOES NOT call out
during a test
•
Does the FA-700 have power?
•
Is the phone service working properly
(dial tone)
?
•
Re-check that the RJ-11 phone cord is fully plugged
into the phone jack of the FA-700, and into the wall
jack.
•
Re-enter the phone number, verify area code and if
the number “1” is required for long distance calling.
•
If you are using a phone calling card, check to see that
the calling sequence includes pauses as may be
necessary to complete the call.
FA-700 does not answer
when I call
•
The FA-700 will not answer if there is no active alarm
event in progress.
•
Is there an answering machine or voice mail in line
with the FA-700?
(see procedure for “In phone line
answering machine/voice mail”)
•
Verify that phone service is active at FA-700 location.
I cannot cancel the alarm call
out; the FA-700 continues
calling out
•
Do you hear an alarm message that the alarm call out
has been canceled?
•
Are you pressing the correct cancel alarm keys during
the alarm event: number “1” key and then the pound
“#” key within one minute?
Receiving a false alarm
•
The FA-700’s temperature sensor is accurate to within
3
°F of the actual temperature. If your FA-700 is too close
to a window during the winter months
(below 45°C)
or
positioned in direct sun light
(above 85°C)
this could
cause the FA-700 to false alarm.
•
Check the FA-700 to see if the batteries installed, No
batteries installed could cause the FA-700 to issue a
false alarm.
Summary of Contents for FA-700
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