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Unable to connect direct serial or external serial modem

Section 2: Troubleshooting

Maintenance and Troubleshooting Manual

December 2017

3-9000-764 Rev F

2.2.2

Unable to connect direct serial or external serial modem

If you are using Windows® XP, Windows® Vista or Windows® 7 make sure that you do not have
more than one modem driver installed to the same COM port. Typically this will only be
necessary if you use one COM port to talk direct (serial communications) and use the same COM
port to connect to an external modem. This is an apparent limitation in Microsoft’s® Dial-up
Networking. If more than one modem driver is installed for a particular COM port, Dial-up
Networking will always use the last driver installed regardless of what is selected. The only work
around is to only install one modem driver per COM port on the PC at a time. Refer to the Daniel
MeterLink Quick Start Manual (P/N 3-9000-763) for phone and modem details. The manual
may also be downloaded from the Daniel website.

http://www2.emersonprocess.com/en-US/brands/daniel/Flow/ultrasonics/Pages/Ultrasonic.aspx

2.2.3

Unable to connect to meter

If you receive the error message “Unable to connect to meter” when trying to connect to a
Daniel 3814 Liquid Ultrasonic Flow Meter, refer to the following:

•

Ethernet Connections (

•

Direct Serial Connections (

2.2.4

Ethernet connections

If you received this message while trying to connect over Ethernet, verify you have the correct IP
address in the Meter Directory record. If the meter is to assign the IP address, make sure the IP
address is set to 192.168.135.100 and that the DHCP switch is in the

ON

position on the CPU

Module. If the meter has a fixed IP address, verify the IP address, Subnet, and Gateway are
correct in the meter. If going through a hub, verify that the computer and meter are connected
to the hub with straight-through patch cables.

2.2.5

Direct serial connections

Verify the Comm settings on the CPU Module. Also, verify your wiring between the meter and
the computer running DUI using the Field Wiring drawing DMC- 004946. Verify the Comms
Address and Baud rate are correct in the Meter Directory record.

For additional information on wiring and configuring the meter for the various communication
options refer to the Daniel 3814 Liquid Ultrasonic Flow Meter Installation Manual (P/N 3-9000-
760, Section 3.5).

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Summary of Contents for Daniel 3814

Page 1: ...Maintenance and Troubleshooting Manual P a r t N u m b e r 3 9 0 0 0 7 6 4 R e v i s i o n F D e cem b er 2 0 1 7 DanielTM 3814 Liquid Ultrasonic Flow Meter ...

Page 2: ......

Page 3: ...ca Dubai UAE 971 4 8118100 971 4 8865465 Daniel Measurement and Control Inc Headquarters 11100 Brittmoore Park Drive Houston TX 77041 USA http www Emerson com Email Customer Service Daniel SystemSales Emerson com Customer Support Daniel SystemSales Emerson com Asia Pacific danielap support emerson com Europe danielEMA cst emerson com Return Material Authorization RMA A Return Material Authorizatio...

Page 4: ... potential physical injury hazards Obey all safety messages that follow this symbol to avoid possible injury or death Safety alert symbol Danger indicates a hazardous situation which if not avoided will result in death or serious injury Warning indicates a hazardous situation which if not avoided could result in death or serious injury Caution indicates a hazardous situation which if not avoided c...

Page 5: ...med and trained personnel should install operate repair and maintain this product Verify that this is the correct instruction manual for your Daniel product If this is not the correct documentation contact Daniel at 1 713 827 6314 You may also download the correct manual from http www daniel com Save this instruction manual for future reference If you resell or transfer this product it is your res...

Page 6: ...instructions contact your Daniel representative for clarification or assistance Install this product as specified in the INSTALLATION section of this manual per applicable local and national codes Follow all instructions during the installation operation and maintenance of this product Connect the product to the appropriate pressure and electrical sources when and where applicable Ensure that all ...

Page 7: ...MAINS SOLELY WITH THE PURCHASER AND END USER TO THE BEST OF DANIEL S KNOWLEDGE THE INFORMATION HEREIN IS COMPLETE AND ACCURATE DANIEL MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THIS MANUAL AND IN NO EVENT SHALL DANIEL BE LIABLE FOR ANY INCIDENTAL PUNITIVE SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDIN...

Page 8: ...nt parts storage or handling or any other cause not the fault of Daniel are not covered by this limited warranty and shall be at Buyer s expense Daniel shall not be obligated to pay any costs or charges incurred by Buyer or any other party except as may be agreed upon in writing in advance by Daniel All costs of dismantling reinstallation and freight and the time and expenses of Daniel s personnel...

Page 9: ... 1 4 Field I O alarm 11 2 1 5 Validity alarm 11 2 1 6 Comms alarm 11 2 1 7 Communications 11 2 2 Troubleshooting the meter 12 2 2 1 Meter maintenance 19 2 2 2 Unable to connect direct serial or external serial modem 28 2 2 3 Unable to connect to meter 28 2 2 4 Ethernet connections 28 2 2 5 Direct serial connections 28 2 3 Troubleshoot Maintenance log files and trend files 29 2 3 1 Files Do Not App...

Page 10: ...ace the meter electronics 60 3 5 1 Replace CPU Module or optional I O Module 61 3 5 2 Fuse Replacement 63 3 5 3 Replace Backplane I S Barrier or Power Supply board 64 3 5 4 Acquisition Module replacement 70 Appendix A Conversion factors A 1 Conversion factors per units of measurement 75 A 2 K Factor conversions 76 K Factor and inverse K Factor 76 Appendix B Engineering Drawings B 1 Daniel 3410 Ser...

Page 11: ...d Troubleshooting Manual List of Tables 3 9000 764 Rev F December 2017 List of Tables iii List of Tables Table 2 1 Troubleshooting 12 Table 2 2 Maintenance 20 Table A 1 Conversion factors per units of measurement 75 ...

Page 12: ...iv List of Tables List of Tables Maintenance and Troubleshooting Manual December 2017 3 9000 764 Rev F ...

Page 13: ...r tab Macro Security 32 Figure 3 2 Flange stabilizers 36 Figure 3 3 Transducer LT 01 LT 04 LT 08 38 Figure 3 4 Transducer LT 03 LT 05 LT 09 38 Figure 3 5 Transducer assembly 39 Figure 3 6 Tools required 40 Figure 3 7 Transducer security seal removal 41 Figure 3 8 Transducer installation 42 Figure 3 9 Transducer housing 43 Figure 3 10 Transducer disassembly 44 Figure 3 11 Transducer installation 47...

Page 14: ...3 24 Fuse holder cap 63 Figure 3 25 Backplane board replacement 64 Figure 3 26 I S Barrier board replacement 66 Figure 3 27 Transmitter electronics enclosure security seals 67 Figure 3 28 Power Supply board replacement 68 Figure 3 29 Conduit removal 70 Figure 3 30 Transmitter Electronics Enclosure and Base Enclosure security seal removal 71 Figure 3 31 Transmitter Electronics Enclosure removal 71 ...

Page 15: ...ng may be extremely hot or cold Wear appropriate personal protective equipment when coming in contact with the meter Failure to do so may result in injury TRANSPORTATION HAZARD When moving the meter do not insert the forks of a forklift into the bore inserting the forks may cause the meter to become unstable resulting in injury or damage to the bore and sealing face TRIPPING HAZARD Clear all obsta...

Page 16: ...to do so may allow the meter to roll resulting in serious injury or equipment damage A A Flange stabilizers ESCAPING FLUIDS HAZARD The purchaser of the meter is responsible for the selection of Daniel components seals and materials compatible with the chemical properties of the measurement fluid Failure to select suitable meter components seals may cause escaping fluids resulting in injury or equi...

Page 17: ... the transducer housings These pressure containing parts are pressure tested while attached to the meter body as a completed ultrasonic meter assembly The hydrostatic test is verification of the pressure containing capability of the liquid ultrasonic meter pressure containing parts and the seals that seal them LEAKAGE OR PRESSURE CONTAINING PARTS FAILURE Use precautions to eliminate hazards to per...

Page 18: ...ogs Use the Logs Reports menu and click Maintenance Logs and Reports Daniel MeterLink displays the Maintenance Logs and Reports dialog Choose the time duration log format and collection rate for the output file and click the Start button You can open the file immediately after it is generated or view it at a later time It is recommended that a Maintenance log be collected after an upset in the sys...

Page 19: ...these changes and makes problems much more obvious than merely viewing a single inspection report The Trending feature is integral to Daniel MeterLink which allows all important parameters to be trended Daniel MeterLink supports trending files in a Microsoft Excel workbook from multiple 3814 meter maintenance logs Some parameters like gain signal level and noise level level may show a shift over t...

Page 20: ...and the options include Daily log generated every 24 hours on the Contract Hour Hourly log generated every hour at the top of the hour Event log collects the alarm and event log records Figure 1 5 Archive log collection parameters The logs may be collected in a single file or you can choose to collect one type of log Each of the Meter Archive logs include the Meter Configuration file ...

Page 21: ...ssive pressure may damage the meter or the transducer ports may collect debris which may impede data acquisition and flow measurement BURST HAZARD Before pipeline cleaning and maintenance pigging operations remove straightening vanes or flow conditioners Failure to do so may cause excessive pressure in the meter system resulting in serious injury death or equipment damage 3814 Liquid Ultrasonic Fl...

Page 22: ...m meter flange Figure 1 6 Item D and the Venturi reducer Figure 1 6 Item C is disassembled or disturbed for any reason the meter will need to be recalibrated in accordance with Daniel recommenda tions Alignment of this flange joint is critical in the performance of the meter It is recommended to consult Daniel Support for assistance when re aligning this joint Failure to recalibrate the meter and ...

Page 23: ...ter Monitor status alarms If the meter is measuring flow and operating within the established parameters the Meter Status LED is green If the Meter Status LED is red an active alarm exists that requires you to take corrective action Click the Check Status button to display the Status Summary screen The alarms are shown with the primary causes listed first Click the question mark next to the alarm ...

Page 24: ...ar from the Check Status dialog once the alarm actually clears Click the Check Status button and DUI opens the Status Summary dialog box that gives a short description of all alarms present Figure 2 3 Status Summary Following is a list and a brief description of the types of alarms System Power Loss Field I O Validity Comms Check Status 2 1 2 System alarm The System alarm indicates a failure in th...

Page 25: ...cations The Communications Analyzer via Daniel MeterLink Tools Menu Communications Analyzer menu path displays communications between Daniel MeterLink and the ultrasonic meter This utility is useful for troubleshooting communications to the meter It displays many of the TCP IP commands between Daniel MeterLink and the connected meter For troubleshooting communications with the 475 Field Communicat...

Page 26: ... most likely isolated to this pair of transducers or its cabling Check the transducer wiring for this pair of transducers to make sure connec tions are secure and wired correctly Verify that the meter run is not partially full where the top transducer pair are not submerged in the process fluid Verify the average gain of this transducer pair is not above 90dB The gain value can be read in Daniel M...

Page 27: ...way you should be able to connect to the meter If you get the following Ethernet adapter Local Area Connection 1 IP Address 0 0 0 0 the PC has not yet received an IP address from the DHCP server wait up to 30 seconds to receive an IP address before attempting to connect to the meter after 30 seconds the PC has not received an IP address from the DHCP server or the IP address shown above from ipcon...

Page 28: ...MeterLink About dialog A blocked FTP port will generally not prevent a connection to the meter but will prevent log collections and program downloads A blocked FTP port could prevent a connection in the event the meter is running a newer version of firmware for which Daniel MeterLink does not currently have a database con figuration file If this is a case a message stating Error reading database c...

Page 29: ...unconfigured as 0 0 0 0 A PC may receive its IP address from an external DHCP server in this case one and only one meter must have its DHCP server enabled the DHCP server will serve up to 10 IP addresses to PCs attempting to talk to all meters on the hub Once a meter s IP address is configured the meter may be connected to the hub and accessed using that IP address Configuration changed One or mor...

Page 30: ...computer is still writing valid values without Modbus write errors Reverify the pressure input settings are correct Flow temperature is outside the alarm limits Startup Issues Verify that there is voltage to the temperature sensor from either the meter s power supply board or from an external power supply If using an analog temperature device verify that the temperature sensor is properly wired to...

Page 31: ...plays Connected to meter name Go to the Tools pull down menu and select Program Download to attempt the firmware upgrade again If the firmware upgrade is successful the meter should start working as normally as the meter s configuration is not normally lost If theconfigurationislost useDanielMeterLinkEdit CompareConfiguration to write the saved configuration back to the meter The saved configurati...

Page 32: ...e of 11 36 VDC at the meter If this was a known power fail or restart of the meter just acknowledge this alarm Sound velocity is outside defined limits The meter s measured average sound velocity is outside the defined limits Verify that all chords are measuring the same Speed of Sound within about 0 15 Look for alarms that indicate transducer problems and resolve any of these issues This could in...

Page 33: ...flow if applicable for your meter and a bar graph for a visual comparison between the velocities for each chord Figure 2 4 Meter Monitor Summary view Run Daniel MeterLink and open the Meter Monitor Detailed view to perform a diagnostics health check and or adjust parameters for your site requirements If you wish to use the Monitor Detailed dialog as the default view click the checkbox in the lower...

Page 34: ...ter s status Run time displays how long the monitor screen has been collecting data Meter Time the time displayed is the time from the Ultrasonic meter NOTE If the time displayed has a yellow background that is an indication that the meter s time is more than 10 minutes apart from the PC s time Meter Data List displays read only data selected from the drop down list Chart the chart utility display...

Page 35: ...er path Speed of Sound SOS differ ences should not be more than 35 these can be viewed by clicking on the arrows in the upper left of the chart Negative values are shown in blue The SOS difference can be caused by buildup on the transducer incorrect geometrical and delay time values and stratification at lower velocities Gains and Signal to Noise Ratios SNR are displayed in decibels and should be ...

Page 36: ...onitor Detailed view Monitor Chart Selection list Speed of Sound Compare Speed of Sound deviation from measured SOS relative to the average SOS Check the chord s SOS Check and correct geometry configu ration pipe diameter distance between the transducers LA and delay time If present resolve transducer issues failed transducer cabling or debris buildup on the transducer face or path length configur...

Page 37: ... mount the Transmitter Electronics Enclosure Meter Monitor Detailed view Meter Data List Electronics voltage out of range Systems voltages are valid if 1 0V 1 2V 2 5V 3 3V or the Acquisition Module valid voltages are 1 2V 2 5V or 3 3V Replace the CPU Module if one or more of the System Voltages is out of range Replace the Acquisition Module if one or more of the voltages is out of range MeterLink ...

Page 38: ...uts Run Analog Outputs test and verify outputs are within 4mA 20mA range 0 4mA 25 8mA 50 12mA 75 16mA 100 20 mA MeterLink Tools Menu Digital outputs Run the Digital Outputs test Digital Output Content is in relation to frequency validity and flow direction configuration and polarity Table 2 2 Maintenance Daniel MeterLink utility Diagnostics Action s ...

Page 39: ... is not flashing green check interconnect cable between acquisition Module and the CPU Module If the CPU Board LED 5 is not flashing green replace Acquisition Module MeterLink Logs Reports Menu Meter performed a Warm Start or a Warm start required Meter performed a Warm Start Collect an Archive event log Audit log using Daniel MeterLink to view configu ration parameters changes and when they chang...

Page 40: ... If this was an unexpected restart of the meter verify the integrity of the power to the meter and make sure that the voltage level is in the range of 11 36 VDC at the meter Meter Hardware Diagnostics Action s Daniel MeterLink Meter Monitor Summary view Chord Failure Daniel MeterLink Meter Monitor Summary view The meter is unable to obtain measurement data from a pair of transducers The cause may ...

Page 41: ...Manual 3 9000 765 External ground wiring Transmitter Electronics Enclosure ground lug Inspect ground lug wiring and make sure the wiring is tightly secured Conduit seals Transmitter Electronics Enclosure Inspect the conduit sealant and follow your standard operating procedure to report tampering with the conduit sealant Your operating procedures may require a certified electrician and company witn...

Page 42: ...px 2 2 3 Unable to connect to meter If you receive the error message Unable to connect to meter when trying to connect to a Daniel 3814 Liquid Ultrasonic Flow Meter refer to the following Ethernet Connections Section 2 2 4 Direct Serial Connections Section 2 2 5 2 2 4 Ethernet connections If you received this message while trying to connect over Ethernet verify you have the correct IP address in t...

Page 43: ...ating system If Excel 2000 or later is installed and you have printers installed but the Excel option is still unavailable it may be because Excel cannot access the printer driver information of the Windows default printer If the Windows default printer is a network printer and you are not currently connected to the network then Excel will most likely not be able to access the printer driver infor...

Page 44: ...tion sheet of the Maintenance Log file or the Charts sheet of a Trend file is not generated it is probably because Excel is not configured to allow Daniel MeterLink to run the Visual Basic script that generates the page Excel can be configured to allow Daniel MeterLink to run the Visual Basic script by following the instructions below To enable Excel 2000 to work with Daniel MeterLink 1 Select Too...

Page 45: ...gs or Trend files are not created 31 3 Click the Trust access to Visual Basic Project radio button and click OKAY to apply your selections Figure 2 7 Excel Trusted Access Setting To enable Excel 2007 to work with Daniel MeterLink customize the Ribbon to include the Developer tab Figure 2 8 Excel 2007 Tools Menu ...

Page 46: ... Security to access the Trust Center Figure 2 9 Excel 2007 Developer tab Macro Security 2 Select Macro Settings from the left panel then click the Enable all macros not recommended potentially dangerous code can run radio button 3 Place a check mark in Trust access to the VBA project object model 4 Click OK to apply the changes and close the Trust Center dialog ...

Page 47: ...aspx FamilyID 2354406c c5b6 44ac 9532 3de40f69c074 Additionally it may take longer to validate a workbook when you attempt to add it to the Workbooks to trend list This is a known Issue documented in the Microsoft Knowledge Base Article 824136 Windows Explorer Quits Unexpectedly or You Receive an Error Message When You Right Click a File For Windows XP simply install Service Pack 2 for Windows XP ...

Page 48: ...34 Windows XP with Security Update Section 2 Troubleshooting Maintenance and Troubleshooting Manual December 2017 3 9000 764 Rev F ...

Page 49: ...h the meter Failure to do so may result in injury TRANSPORTIATION HAZARD When moving the meter do not insert the forks of a forklift into the bore Inserting the forks may cause the meter to become unstable resulting in injury or damage to the bore and sealing face TRIPPING HAZARD Clear all obstacles or obstructions from the work area when transporting installing or removing the meter Failure to cl...

Page 50: ...e unit refer to the Daniel 3814 Liquid Ultrasonic Flow Meter nameplate or outline dimensional general arrangement drawing for the assembled weight Figure 3 2 Flange stabilizers CRUSHING HAZARD Do not remove flange stabilizers Attempting to do so may allow the meter to roll resulting in serious injury or equipment damage A A Flange stabilizers ...

Page 51: ...RDOUS The meter must be fully depressurized and drained before attempting to remove the transducer housing If fluid begins to leak from the transducer housing immediately reinstall it Failure to do so may cause serious injury or equipment damage A Transducer housing A ESCAPING FLUIDS HAZARD The purchaser of the meter is responsible for the selection of Daniel components seals and materials compati...

Page 52: ...ration Manual December 2017 3 9000 764 Rev F CRUSHING HAZARD During meter installation or removal always place the unit on a stable platform or surface that supports its assembled weight Failure to do so could allow the meter to roll resulting in serious injury or equipment damage ...

Page 53: ...oaded assembly with the piezoelectric element at one end and the electrical connection at the other end Daniel 3810 Series Ultrasonic Flow Meters are supplied with transducers which are extractable while the line is pressurized The transducer shown below is a one piece capsule that can be easily installed or removed from the meter without depressurizing the meter Figure 3 3 Transducer LT 01 LT 04 ...

Page 54: ...Reference Installation and Operation Manual December 2017 3 9000 764 Rev F Figure 3 5 Transducer assembly A B C A Transducer cable P N 1 360 01 600 max length 15 ft B Coupling nut C Transducer retainer D Transducer E Transducer housing locking ring D F Transducer housing E F ...

Page 55: ...meter Failure to do so may cause serious injury A B C D E F G H A Crescent wrench or channel lock pliers for cable glands and electrical conduit B 7 16 inch 12 mm wrench C 3 8 inch drive ratchet wrench 10mm D 3 8 inch drive 10mm at least 3 5 inch extension 89mm with 7 16 12mm socket wrench E 1 4 inch 7mm flat blade screw driver F 1 8 inch 3mm flat blade screw driver 3mm G Allen wrench size 3mm Dan...

Page 56: ... pair of needle nose pliers to grab the indexing key of the transducer and pull the transducer from the housing 5 For LT 05 transducers only place a small amount of the Dow Corning 1111 Silicone grease P N 1 360 01 651 on the face of the transducer to be installed Using your finger spread the silicone grease over the face of the transducer to create a thin even layer of silicone grease on the surf...

Page 57: ...ble assembly into the housing in the meter body Figure 3 8 Transducer installation 10 Repeat these steps for any other transducers that require replacement 11 Use the Tools Transducer Swap out menu path to access the Transducer Swap out Wizard The Transducer Swap Out Wizard is a utility that allows you to easily update parameters such as path lengths delay times and delta times for chord This is n...

Page 58: ...r replacement the transducer housings do not need to be removed If it is necessary to remove the transducer housings the following steps detail how to safely remove and reinstall them Figure 3 9 Transducer housing CUTTING HAZARD Sharp edges may be present on the meter Wear appropriate personal protective equipment when working on the meter Failure to do so may cause serious injury FLUID CONTENTS M...

Page 59: ...S The meter must be fully depressurized and drained before attempting to remove the transducer housing If fluid begins to leak from the transducer housing immediately reinstall it Failure to do so may cause serious injury or equipment damage A B C A Transducer cable P N 1 504 90 129 max length 15 ft B Coupling nut C Transducer retainer D Transducer E Transducer housing locking ring D F Transducer ...

Page 60: ...equivalent to the O rings Make sure the contoured side of the backup ring faces away from the transducer housing 7 Ensure that the transducer port and transducer housing are clean and free of debris 8 Apply a small amount of nickel anti seize compound P N 2 9 9960 134 to the outer threads of the transducer housing Apply a light coat of Dow Corning 1111 Silicone grease or equivalent to the O rings ...

Page 61: ...cer housing threads are properly aligned avoid cross threading the housing with the meter body then use a wrench on the hex bolt of the housing and slowly screw in a clockwise direction Also ensure the transducer housing is fully seated against the meter body per the table below 20 ft lb 27 N m Transducer housing Torque range Ft lb N m Transducer housing LT 01 LT 03 LT 08 LT 09 LT 04 LT 05 20 27 T...

Page 62: ...in Meter Monitor and verity the meter is acquiring data the transducers have good signals and flow profiles for the chords are displayed 17 Use the Tools Transducer Swap out menu path to access the Transducer Swap out Wizard The Transducer Swap Out Wizard is a utility that allows you to easily update parameters such as path lengths delay times and delta times for chord This is necessary anytime tr...

Page 63: ...ta times for chord This is necessary anytime transducers or housings have to be replaced for a chord or if the meter has performed a cold start The wizard steps you through selecting which chords have been changed which components in the chords have been changed as well as recalculating new path lengths based on the information entered This utility is only available while connected to a meter The ...

Page 64: ...rd select components page When transducer pairs are replaced or the meter has performed a cold start the corresponding meter calibration parameters must be updated for accurate operation Select the chord parameters which have changed see Figure 3 13 example Transducers and Housings are selected Figure 3 13 Transducer Swap Out Wizard Select Components Page ...

Page 65: ...to Meter button to apply the changes Figure 3 14 Transducer Swap Out Wizard Select Components Page Calculated L value New chord parameters L for Liquid Ultrasonic meters will be calculated by the equation Equation 3 1 Calculated L value Daniel MeterLink may not be able to use the full precision of the values provided with the replacement components but the resolution of the New Chord Parameter is ...

Page 66: ...e transducer housing lengths as shown in Equation 3 2 The lengths of t he transducer housings are etched on on the individual components The length of the meter body is found on the original calibration sheet supplied with the meter Equation 3 2 Chord L Dimension where chord L dimension in LA LD meter housing length in transducer 1 housing length in transducer 2 housing length in Lchord LMeterHou ...

Page 67: ... directly into the back of the transducer housing The cables use plastic glands that come with the meter Figure 3 15 Flow meter transducer cables and ports A C D B A Base enclosure transducer cable glands B Cable ties two locations C 3814 Ultrasonic Meter transducer port and locking ring D Transducer mount and transducer cable FLUID CONTENTS MAY BE UNDER PRESSURE DO NOT remove the transducer locki...

Page 68: ...ansducer cable connector attached to the transducer cable nut and the transducer retainer attached to the locking ring Figure 3 16 Transducer security seal removal 3 Unscrew the cable nut from the transducer housing and then pull the cable from the transducer housing see Figure 3 5 CUTTING HAZARD Sharp edges may be present on the meter Wear appropriate personal protective equipment when working on...

Page 69: ...s Enclosure until the transducer cable freely slides inside the gland 6 Remove the two bolts holding the Base Enclosure cover to the Transmitter Electronics Enclosure using a 6mm Allen wrench 7 Lift the Transmitter Electronics Enclosure from the Base Enclosure It may be necessary to remove the ground lug wire and loosen the conduit connections prior to removal A C D A Base enclosure transducer cab...

Page 70: ...parts are correctly aligned and insert cable connector into the transducers and tighten the locking nut 14 Route the cable through the gland on the Base Enclosure and pull the cable up through the Base Enclosure to allow enough slack to strip the cable wire 15 Strip the outer insulation outer shield and inner insulation to just inside the cable gland using a utility knife Verify that insulation of...

Page 71: ...h of the existing cable see Figure 3 15 18 Repeat Steps 11 through 17 if you are replacing other cables 19 Once all of the cables are replaced dress with tie wraps P N 2 4 9158 001 in groups of two A1and C1 D1 and B1 A2 and C2 D2 and B2 Install one cable tie three inches from the Base Enclosure and another near the point the cables start to bend and separate out into their respective port see Figu...

Page 72: ... 9960 135 25 Attach one desiccant pack to the underside of the Base Enclosure cover 26 Place the Transmitter Electronics Enclosure onto the Base Enclosure Rotate the Transmitter Electronics Enclosure until the mounting holes are correctly aligned with the holes in the Base Enclosure 27 Install the two screws with a 6 mm Allen wrench to secure the Transmitter Electronics Enclosure to the Base Enclo...

Page 73: ...o holes in the end cap Choose holes that minimize counterclockwise rotation of the end cap when the security wire is taut maximum wire diameter 078 inch 2 0mm Figure 3 19 Transmitter Electronics Enclosure security seals 30 Adjust the security wire removing all slack and thread into the lead seal 31 Crimp seal and cut wire ends to remove excess wire A A Transmitter Electronics Enclosure end cap B S...

Page 74: ...site operations manager have an electrician fully test the connections After the Acceptance Test is witnessed and approved seal the conduit 34 Power down the system and apply the sealing compound to the conduit and allow to set in accordance with manufacturer specifications 35 This completes the transducer cable removal and installation procedure A A Transmitter Electronics Enclosure D B Security ...

Page 75: ...d P N 1 360 03 07 The Daniel 3410 Series Gas Ultrasonic Flow Meter Base Enclosure consists of the following Acquisition Module P N 1 360 03 013 Acquisition Cable P N 1 360 01 595 Should the Daniel 3810 Series Ultrasonic Flow Meter require disassembly in the field i e check boards change switch settings or replace boards to prevent electrostatic damage to the electronic boards always use a Ground S...

Page 76: ... of the enclosure or the optional I O Module use a 1 8 inch 3mm flat blade screw driver and disconnect the CPU Module terminal blocks or the optional I O Module terminal blocks Figure 3 22 CPU or I O Module replacement 5 Grasp the module you want to replace and pull it out of the enclosure 6 Insert the new CPU Module or I O Module into the enclosure and firmly push until the board is fully seated ...

Page 77: ...t maximum wire diameter 078 inch 2 0mm Figure 3 23 Transmitter electronics enclosure security seals 9 Adjust the security wire removing all slack and thread into the lead seal 10 Cut wire ends to remove excess wire 11 If replacing other electronics or the fuse continue with Section 3 5 2 Section 3 5 3 and Section 3 5 4 before replacing the end caps and sealing the enclosure 12 If you encounter pro...

Page 78: ... 218002 HXP into the Fuse Holder 7 Install the fuse cap into the holder and push until it is flush with the holder 8 Turn the fuse cap clockwise 1 8 turn using a 1 4 inch standard flat head screw driver 9 If replacing other electronics continue with Section 3 5 3 and Section 3 5 4 before replacing the end caps and sealing the enclosure 10 If you are not replacing other electronics replace the end ...

Page 79: ...re 3 23 4 Remove the CPU Module and the Optional I O Module if installed See Figure 3 22 for board locations and associated terminal blocks 5 Use a 1Standard Phillips head screw driver and remove the four Backplane board screws and captive star washers from the enclosure standoffs 6 Pull the Backplane board out of the enclosure This disconnects the I S Barrier Board Lay the Backplane board down wi...

Page 80: ... Module and the Power Supply board using a 3 mm flat head screw driver 14 Recheck the connections wiring and switch settings before replacing the end caps 15 If replacing other electronics continue with the following sections before replacing the end caps and sealing the enclosure 16 If you are not replacing other electronics replace the end caps security latches reseal the meter and apply power I...

Page 81: ...move the four Backplane board screws from the enclosure standoffs 6 Pull the Backplane board out of the enclosure This disconnects the I S Barrier Board Lay the Backplane board down with the Acquisition Cable still attached the Power Supply board may remain attached to the Backplane when you remove it from the enclosure Figure 3 26 I S Barrier board replacement 7 Remove the I S Barrier Board from ...

Page 82: ...the end caps and security latches 3 mm Allen wrench required If required install the security seal wire into and through one of the two holes in the end cap Choose holes that minimize counterclockwise rotation of the end cap when the security wire is taut maximum wire diameter 078 inch 2 0mm Figure 3 27 Transmitter electronics enclosure security seals 16 Adjust the security wire removing all slack...

Page 83: ...r Backplane board screws from the enclosure standoffs Figure 3 28 Power Supply board replacement 6 Pull the Backplane board out of the enclosure This disconnects the I S Barrier Board Lay the Backplane board down with the Acquisition Cable still attached the Power Supply board may remain attached to the Backplane when you remove it from the enclosure 7 Plug the new Power Supply board and the I S B...

Page 84: ... caps install the end cap security latches 3mm Allen wrench required If required install the security seal wire into and through one of the two holes in the end cap Choose holes that minimize counterclockwise rotation of the end cap when the security wire is taut maximum wire diameter 078 inch 2 0mm see Figure 3 23 14 Adjust the security wire removing all slack and thread into the lead seal 15 Cut...

Page 85: ...is procedure 3 If the installation has rigid conduit use a medium size crescent wrench and loosen the hex nuts on the Transmitter Electronics Enclosure This should allow enough slack to remove the Transmitter Electronics Enclosure from the Base Enclosure If the installation uses flexible conduit you may not need to disconnect it from the Transmitter Electronics Enclosure Figure 3 29 Conduit remova...

Page 86: ... remove the seals from the bolts on the Base Enclosure Figure 3 30 Transmitter Electronics Enclosure and Base Enclosure security seal removal 5 Use a 7 16 inch 6mm Allen wrench and remove the two hex head bolts and split lock washers securing the Transmitter Electronics Enclosure to the Base Enclosure A Transmitter electronics enclosure A B Base enclosure bolts and security seals B ...

Page 87: ...anual Section 3 Meter maintenance 3 9000 764 Rev F December 2017 Acquisition Module replacement 47 Figure 3 31 Transmitter Electronics Enclosure removal A Transmitter electronics enclosure A B Base enclosure bolts B C C Base enclosure ...

Page 88: ...ck washers then remove the Acquisition Module from the Base Enclosure 8 Insert the new Acquisition Module into the Base Enclosure and secure with the three split lock washers and flat head screws 9 Reattach the terminal blocks onto the Acquisition Module 1 8 inch 3 mm screw driver for the corresponding chord A1 B1 A2 B2 C1 C2 D1 or D2 Make sure the transducer wires have good contact with the termi...

Page 89: ...tronics Enclosure using a crescent wrench or channel lock pliers 13 If required install the security seal wire into and through one of the two holes in the end cap Choose holes that minimize counterclockwise rotation of the end cap when the security wire is taut maximum wire diameter 078 inch 2 0mm see Figure 3 23 14 Adjust the security wire removing all slack and thread into the lead seal 15 Cut ...

Page 90: ...50 Acquisition Module replacement Section 3 Meter maintenance Reference Installation and Operation Manual December 2017 3 9000 764 Rev F ...

Page 91: ...e used with Daniel 3412 Liquid Allocation Ultrasonic Flow Meters and Daniel MeterLink Table A 1 Conversion factors per units of measurement Conversion factors Unit of measurement F 32 x 5 9 C C 273 15 K 1 K C 5 9 C F 10 6 MPa Pa 0 006894757 MPa psi 0 1 MPa bar 0 101325 MPa atm 0 000133322 MPa mmHg 0 3048 m ft 0 0254 m in 103 dm3 m3 10 6 m3 cc m3 cm3 0 3048 3 m3 ft3 0 0254 3 m3 in3 3600 s h 86400 s...

Page 92: ...r and Freq2InvKFactor frequency full scale volumetric flow rate volume time unit Freq1FullScaleVolFlowRate and Freq2FullScaleVolFlowRate maximum frequency Hz pulses time unit Freq1MaxFrequency and Freq2MaxFrequency time conversion factor depends on the VolFlowRate Time Unit data point volume second 1 s s volume minute 60 s m volume hour 3600 s h volume day 86400 s d where the volume is selected vi...

Page 93: ... Flow Meter Drawings 77 APPENDIX BPAGE 498 Appendix B Engineering Drawings B 1 Daniel 3410 Series Ultrasonic Flow Meter Drawings List of Engineering Drawings This appendix contains the following engineering drawing s for the ultrasonic meter DMC 004936 Daniel 3810 Series Liquid Ultrasonic Flow Meter System Wiring Diagram ...

Page 94: ...78 Daniel 3410 Series Ultrasonic Flow Meter Drawings Engineering Drawings Maintenance and Troubleshooting Manual December 2017 3 9000 764 Rev F ...

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Page 99: ...ssembly 60 D Direct serial connections 28 E Electronics is out of nominal operating range 15 Electronics Temperature is out of range 15 Ethernet Connections 28 Ethernet connections 28 F Field Hydrostatic Pressure Testing Procedures 3 38 Field I O 11 Flow pressure is outside the alarm limits 16 Flow temperature is outside the alarm limits 16 Frequency volumetric flow rate inverse K Factor 76 Freque...

Page 100: ...collection 5 S Security seal removal 71 System 10 T Transducer assembly 39 44 Transducer Field Removal and Installation Procedures 38 41 Transducer holder removal and installation 43 Transducer removal 40 U Unable to Connect Direct Serial or External Serial Modem 28 Unable to Connect to Meter 28 Unable to connect to meter 28 Units of measurement 75 V Validity 11 W Waveform noise 18 Windows XP with...

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Page 102: ...AE T 971 4 811 8100 Asia Pacific Singapore T 65 6777 8211 2017 Daniel Measurement and Control Inc All rights reserved Unauthorized duplication in whole or part is prohibited Printed in the U S A Daniel Measurement and Control Inc Daniel is an Emerson Automation Solutions business unit The Daniel name and logo are trademarks of Daniel Industries Inc The Emerson logo is a trademark and service mark ...

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