background image

For troubleshooting information see the Data Domain Support web site 

https://my.datadomain.com

.

troubleshooting tips

If you purchased optional software for the Data Domain system such as 
Replicator or Retention Lock, the licenses are enabled on your Data Domain 
system prior to shipment. You need to configure them for use. Details on 

configuring the optional software can be found in the 

EMC Data Domain 

Operating System Administration Guide.

 Access the latest documents at  

https://my.datadomain.com/US/en/platform.jsp

.

 

configure optional Software

5

The Data Domain system provides multiple protocols for data access: NFS,CIFS, 
VTL, and DD Boost. You need to configure one or more protocols for data 
access, depending on your environment. You also need to configure the clients 
for accessing the Data Domain system with the protocol of your choice.

nFS 

The NFS configuration section in the configuration utility sets up the NFS 
clients to allow access to 

/backup

 on the Data Domain system. You also need 

to set up the NFS clients to allow access to 

/backup

 on the Data Domain 

system. This can be done using the following steps:

Create a mount point (directory) such as 

/dd/rstr01/backup

 and 

create an administrative mount point such as 

/dd/rstr01/ddvar

.

NFS mount the directories on the new mount points. For example: 

mount -F nfs -o hard,intr,vers=3,proto=tcp, 
rstr01:/backup /dd/rstr01/backup 
mount -F nfs -o hard,intr,vers=3,proto=tcp, 
rstr01:/ddvar /dd/rstr01/ddvar

Add the following lines to the file 

/etc/vfstab

 (the file name may be 

different depending on your UNIX-based system). The lines mount the 
directories at every reboot. For example: 

system:/backup - /dd/rstr01/backup nfs - yes 
hard,intr,vers=3,proto=tcp 
system:/ddvar - /dd/rstr01/ddvar nfs - yes 
hard,intr,vers=3,proto=tcp

To cause backup software to abort when the system is not mounted, 
create a backup directory within the mounted file system, such as  

/dd/rstr01/backup/disk1

.

For more configuration information, see the specific Data Domain Integration 
Documentation at 

https://my.datadomain.com/US/en/integration.jsp

.

ciFS 

The CIFS configuration section in the configuration utility sets up the CIFS 
clients to allow access to 

/backup

 on the Data Domain system. You also 

need to set up the CIFS clients to allow access to 

/backup

 on the Data 

Domain system. For additional configuration information, see the specific 
Data Domain Integration Documentation at  

https://my.datadomain.com/US/en/integration.jsp

.

vtl

For the VTL software option, see the Data Domain technical note 

Integrating 

the Data Domain Appliance VTL with SANs

. See the specific Data Domain 

Integration Documentation for setting up backup software from other 
vendors: 

https://my.datadomain.com/US/en/integration.jsp

.

DD booSt For oPEnStoraGE 

(oPtional licEnSE rEquirED)

For setting up the Data Domain DD Boost feature, see the 

EMC Data Domain 

Boost for OpenStorage Administration Guide

 available at  

https://my.datadomain.com/US/en/platform.jsp

.

aPPlication intEGration

For information about how to integrate the Data Domain system with backup 
software, see the documentation for the applicable application at the Data 
Domain Integration Documentation section on the Data Domain Support web 
site 

https://my.datadomain.com/US/en/integration.jsp

.

 

configure the System for Data access

4

aDDitional SyStEM conFiGuration

Any system command that accepts a list, such as a list of IP addresses, accepts 
entries separated by either commas or spaces. See the 

EMC Data Domain 

Operating System Command Reference Guide

 for command details.

Give access to additional backup servers:

# nfs add /backup {*|client-list
[options]

Add users to the email list that reports system problems:

# alerts notify-list add group-name

Add users to the system report email list:

# autosupport add {alert-summary|asup-detailed} 
emails email-list

Enable FTP or TELNET:

# adminaccess enable {ftp|telnet}

Add remote hosts to use FTP or TELNET:

# adminaccess add {ftp|telnet}
fqdn-host-list

Add a user:

# user add name [role {admin|user}]

Change a user’s password:

# user change password username

Enable remote management: 

Refer to the 

EMC Data Domain Operating System Administration Guide

.

to SHut DoWn tHE SyStEM

Important: 

Never shut down the system by pressing the power button.  

Instead, use:

# system poweroff

 

Perform optional additional System configuration

6

Summary of Contents for DATA DOMAIN DD4200

Page 1: ... rack or cabinet beginning at the bottom to prevent the rack from becoming top heavy Be sure to plan appropriate vertical space to accommodate the 4U controller and 3U for each expansion shelf 4 See the instructions included with the controller and shelf rails 3 Install the controller and expansion shelves in the rack 4 Remove the controller and expansion shelves from the shipping boxes 4 Install ...

Page 2: ...t or empty Empty SAS SAS BBU NVRAM Figure 3 ES30 Expansion Shelf Expansion shelf disk drive numbering and components Note Physical numbering of the disks is 0 14 while the logical numbering is 1 15 Data Domain Expansion Shelves Figure 2 Front panel and disk locations Hot swappable disks Physical location Logical numbering System Fault LED Display Meaning Blue Normal operation Amber Chassis fault Y...

Page 3: ...or moving HBA to shelf cables Then add the necessary shelf to shelf cables between shelves in a string as shown in Figure 4 Note that the added shelf will become the highest number shelf in its string requiring one HBA to shelf cable to be moved to connect to its controller A or controller B HOST port The ES30 uses the markings to indicate a HOST port and to indicate an EXP N port Cabling between ...

Page 4: ...etup Worksheet An installation requires information unique to your site Before starting the installation provide values for the system information listed below 1 A fully qualified host name for the system 2 The DNS domain name 3 Use Table 1 below to enter Ethernet connectivity information 4 A default gateway IP address if no DHCP 5 DNS server IP addresses if no DHCP fill in below Primary Secondary...

Page 5: ...n integration jsp CIFS The CIFS configuration section in the configuration utility sets up the CIFS clients to allow access to backup on the Data Domain system You also need to set up the CIFS clients to allow access to backup on the Data Domain system For additional configuration information see the specific Data Domain Integration Documentation at https my datadomain com US en integration jsp VT...

Page 6: ...must be provided to each power cord Voltage 200 240 V Frequency 50 to 60 Hz Site Requirements technical contacts To resolve issues with Data Domain products contact your contracted support provider or visit us online at https my datadomain com corporate contacts 2421 Mission College Blvd Santa Clara CA 95054 866 WE DDUPE 866 933 3873 or 408 980 4800 sales datadomain com Contact Information Copyrig...

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