Embest SBC-EC9100, User Manual, Page: 37 / 39

Embest Technology.
Copyright ©2016 Embest Technology
SBC-EC9100 User Manual
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Embest Technology provides its product with one-year free technical support including:

Providing software and hardware resources related to the embedded products of Embest
Technology;

Helping customers properly compile and run the source code provided by Embest Technology;

Providing technical support service if the embedded hardware products do not function properly
under the circumstances that customers operate according to the instructions in the documents
provided by Embest Technology;

Helping customers troubleshoot the products.
The following conditions will not be covered by our technical support service. We will take
appropriate measures accordingly:

Customers encounter issues related to software or hardware during their development process;

Customers encounter issues caused by any unauthorized alter to the embedded operating
system;

Customers encounter issues related to their own applications

Customers encounter issues caused by any unauthorized alter to the source code provided by
Embest Technology.
Warranty Conditions
1
）
12-month free warranty on the PCB under normal conditions of use since the sales of the product;
2
）
The following conditions are not covered by free services; Embest Technology will charge
accordingly:

Customers fail to provide valid purchase vouchers or the product identification tag is damaged,
unreadable, altered or inconsistent with the products;

Not according to the user's manual operation causes damage to the product;

Products are damaged in appearance or function caused by natural disasters (flood, fire,
earthquake, lightning strike or typhoon) or natural aging of components or other force majeure;