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© 2021, Elon Group AB. All rights reserved.
TROUBLESHOOTING
If you experience a problem with your appliance or are concerned that the appliance is not functioning correctly, you can
carry out some easy checks before calling for service, please see below. You can carry out some easy checks according to
this section before calling for service.
Warning!
Don’t try to repair the appliance yourself. If the problem persists after you have made the checks mentioned below,
contact a qualified electrician, authorized service engineer or the shop where you purchased the product.
•
Wipe completely dry before replacing the shelves and baskets. Thoroughly dry all surfaces and removable parts. Although
this appliance automatically defrosts, a layer of frost may occur on the freezer’s interior walls if the door is opened
frequently or kept open for too long. If the frost is too thick, choose a time when the supply of food stocks are low, and
proceed as follows:
•
Remove existing food and accessory baskets, unplug the appliance from the power socket and leave the door open.
Ventilate the room thoroughly to accelerate the thawing process.
Caution!
Don’t use sharp objects to remove frost from the freezer. Only after the interior is completely dry should the appliance be
switched back on and plugged back into the power socket.
Door seal cleaning
Take care to keep door seals clean. Sticky food and drinks can cause seals to stick to the cabinet and tear when you open the
door. Wash seal with a mild detergent and warm water. Rinse and dry it thoroughly after cleaning.
Caution!
Only after the door seals are completely dry should the appliance be powered on.
Replacing the LED light
Warning: The LED light must not be replaced by the user! If the LED light is damaged, contact the customer helpline for
assistance. For technicians: To replace the LED light, the below steps can be followed:
1.
Unplug your appliance.
2.
Remove light cover by pushing up and out.
3.
Hold the LED cover with one hand and pull it with the other hand while pressing the connector latch.
4.
Replace LED light and snap it correctly in place.
Problem
Possible cause & solution
Appliance is not working correctly
Check whether the power cord is plugged into the
power outlet properly.
Check whether the "Power’’ function is on by
pressing the “power’’ button for 1 second.
Check the fuse or circuit breaker of your power
supply, replace if necessary.
The ambient temperature is too low. Try setting the
chamber temperature to a colder level to solve this
problem.
It is normal that the freezer does not operate
during the automatic defrost cycle, or for a short
time after the appliance is switched on, to protect
the compressor.
