trouBleShootIng
all leds are permanently off
This indicates an error with the supply voltage. Please verify
100-240 VAC. If the problem persists, please contact Elvaco
for support.
red led is permanently on and green led is flashing
This indicates an error on the M-Bus. Please verify no short-
circuit. The voltage on the M-bus should be in the range of
24-30 VDC.
red led is flashing shortly or 50/50
This indicates an error on the GSM network or with the SIM
card. Please verify that:
•
The SIM card is activated, does not have a PIN code
activated and has clean contact areas.
•
The network coverage is sufficient (a signal strength
of at least 3). A poor network coverage will sometimes
require an external antenna.
the product does not respond to SMS requests
Please verify that:
•
The product is powered and LEDs are indicating normal
operation.
•
There is enough credit on the SIM card.
•
The correct security code is used.
no meters are found
Please verify that:
•
Voltage over M-Bus slave is in the range of 24-30 VDC.
•
All M-Bus slaves have a unique secondary addresses.
•
The slave devices support the baud rate used by the
CMe2100.
timesync command does not work
Set the correct Access point name (APN) using the command:
qset net
[APN] [user] [password]
. Please contact your network
provider for information about APN, APN username and APN
password.
e-mail settings have been configured but no e-mails are received
This may be due to one of the following reasons:
•
No/no valid recipients have been set. Set recipients by
using the command
qset email [recipient]
.
•
The wrong SMTP server is set. Please check which
SMTP server is set by using the command
status
. If
no SMTP server is set, use the command
qset email
[recipient] [server]
to set it manually.
•
The report is not correctly activated, please configure
e-mail reports with command
sch
(see table).
Safety
The warranty does not cover damage to the product caused by
usage in any other way than described in this manual. Elvaco
AB can not be liable for personal injury or property damage
caused by usage in any other way than described in this
manual.
Product
Part number
Description
CMe2100
(gen.3)
1050123
M-Bus Metering Gateway for Mobile
Network
contact InforMatIon
elvaco aB technical support:
Phone: +46 300 434300
E-mail: support @elvaco.com
Online: www.elvaco.com
technIcal SPecIfIcatIonS
Mechanics
Protection class
IP20
Mounting
Mounted on DIN-rail (DIN 50022) 35 mm
SIM card
Push-push type, standard size
Electrical connections
Supply voltage
Screw terminal. Cable 1.0-1.5 mm², 0.5
Nm tightening torque
M-Bus master port
Screw terminal. Cable 0.5-1.5 mm², 0.5
Nm tightening torque
Electrical characteristics
Nominal voltage
100-240 VAC (+/- 10%)
Frequency
50/60 Hz
Power consumption (max) <6 W
Power consumption (nom) <1 W
Installation category
CAT 3
User interface
Green LED
Power
Red LED
Error
Yellow LED
Network status
Push button
Factory reset
Configuration
SMS, HTTP, GSM CSD, Telnet
Integrated M-Bus Master
M-Bus baud rate
2400 and 9600 Bit/s
Nominal voltage
28 VDC
Maximum unit loads
8T/12 mA (can be extended with
CMeX10-13S Series)
Maximum cable length
1000 m (100 nF/km, maximum 90
Ω
)
Approvals
EMC
EN 61000-6-2, EN 61000-6-3, EN 301 498-
1, EN 310 489-7
Safety
EN 61010-1, CAT 3
orderIng InforMatIon
CMe2100 Quick manual
Document id: 1090105
Version: 1.0
