05
1 6
Issue
Possible Cause
Solution
● Open the water shut-off valve
● Straighten the hose
● Clean the nozzles
● Clean the nozzle wands
Water not heated
● Make sure the bidet is plugged in
● Start the air dryer during
cleansing
● Plug in the power cord
● Start the air dryer when the
cleansing stops
Dryer malfunction
Please check the following before calling for service
Check if there is any abnormal status
Please stop using.
Unplug the power cord.
Close shut-off valve.
Call the service center.
Constant leakage from product
Crack on the seat
There is no power when plug
Burnt smell near the seat
Electribity leakage
Other malfunctions
Troubleshootings
● Unplug to reset
● Ensuring the active sensor is
initiated
● Unplug and plug in again
● Move the location of remote control
● Replace the batteries
● Adjust sitting position
● Reset the seat temp.
(See remote control malfunction)
● Reset the water temp.
(See remote control malfunction)
● Reset the dryer temp.
(See remote control malfunction)
● Adjust sitting position
(See remote control malfunction)
● Is the water shut-off valve closed
● Twisted hose
● Clogged nozzles
● Dirty nozzle wand
● Washing time exceeded 3 mins
● User not proper seated
● Power failure
● Can not receive the IR signal
● LED of remote control is flashing
● User not proper seated
● Seat temp. set to off
● Remote malfunction
● Water temp. set to off
● Remote malfunction
● Dryer temp. set to off
● Remote malfunction
● User not proper seated
● Remote malfunction
Press the button
but the bidet does
not work
Low water pressure
or no water supply
Water shuts off
unexpectedly
Remote control
malfunction
Seat not heated
Deodorant
malfunction
CAUTION:
●
Do not block the warm air outlet with your hand.
●
Close supervision is necessary when this product is used by children or persons
requiring general assistance.
●
Use this product for its intended use only, as described in this manual. Do not use
any attachments that are not recommended by E’LOO.
●
Never block the air openings of the product or place it on a soft surface, such as
a bed or couch, where the air openings may be blocked. Keep the air openings
free of lint, hair, etc.
●
Never drop or insert any object into any opening or hose.
●
Do not use the product outdoorsor operate where aerosol (spray) products are
being used or where it could be exposed to oxygen.
●
Unplug this product before filling. Fill (reservoir) with water only unless otherwise
specified by the manufacturer. Do not overfill (or specify filling instructions).
Failure to observe the following warnings may result in electric shock, fire, personal
injury, property damage or product damage:
●
Do not connect the main water to the hot water pipe (only connect to cold water
supply).
●
After the installation, make sure to check all water supply connections for leaks.
Rubber washers should be in place for the water connection hoses & T-Valve.
●
Exercise caution that urine does not come into contact with the nozzles or warm
air dryer outlet-failure to do so may result in bad odors or malfunction.
●
If the product will not be used for a long period of time unplug the power cord,
close the main water supply valve, and drain any water in the water tank.
●
Do not pull out the bidet hose or connection hose using excessive force.
●
This appliance is not intended for use by persons [including children] with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.
