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Elo TouchSystems VuPoint 15MX User Manual Download Page 50

VuPoint™ M-Series Touchcomputer User Guide

34

C H A P T E R

5

TECHNICAL SUPPORT

Touchcomputer Specifications

For touch computer specifications go to

www.elotouch.com

NOTE:

Not all operating systems or options are supported in all regions. Please

contact your local Elo TouchSystems representative for details.

Technical Assistance

There are two methods to obtain contact information for technical assistance on

the touchcomputer:



The web



The phone

Using the Web

For technical support, go to

www.elotouch.com/go/contactsupport

.

For current Elo news, product updates, and announcements, or to register to

receive our Touchcomputer newsletter, go to

www.elotouch.com/go/news

.

Using the Phone

For technical support, see the table at the end of the user guide for contact

information.

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Summary of Contents for VuPoint 15MX

Page 1: ...VuPoint M Series Touchcomputer User Guide VuPoint M Series LCD Multi function Touchcomputer 19 model shown with optional accessories VuPoint M Series...

Page 2: ...uPoint M Series Touchcomputer User Guide ii Elo Touch Solutions VuPoint M Series Touchcomputer User Guide Multi function Touchcomputer Revision B SW200069 1 800 ELOTOUCH 1 800 356 8682 www elotouch co...

Page 3: ...anties with respect to the contents herein and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo Touch Solutions reserves the right to revise thi...

Page 4: ...andards may be susceptible to interference from this device Subjecting the device to conditions beyond the rated performance capabilities may result in emissions in excess of the standard If it is det...

Page 5: ...plication Please do not touch the patient and the touchcomputer output connecter at the same time The touchmonitor is to be used with following adaptor 1 XP Power AHM85PS12 or 2 Elo Touch Solutions FS...

Page 6: ...on s intended use and complies with all applicable laws regulations codes and standards including but not limited to the European Union Medical Device Directive United States Federal Food Drug and Cos...

Page 7: ...ated for use in the presence of flammable anesthetic mixture with air oxygen or nitrous oxide Mode of Operation CONTINUOUS OPERATION Environmental conditions for transport and storage Temp Operating 0...

Page 8: ...test methods are referred to the following standards Emission Immunity CISPR 11 2009 A1 2010 IEC 61000 4 2 2008 EN55011 2009 A1 2010 Group 1 Class A IEC 61000 4 3 2006 A1 2007 A2 2010 IEC 61000 3 2 20...

Page 9: ...test Compliance Electromagnetic environment guidelines RF emissions CISPR 11 Group 1 The 15MX 19MX Touchcomputer for Healthcare Applications uses RF energy only for its internal function Therefore its...

Page 10: ...ital environment Surge IEC 61000 4 5 1 kV line s to line s 2 kV line s to earth 1 kV line s to line s 2 kV line s to earth Mains power quality should be that of a typical commercial or hospital enviro...

Page 11: ...3 Vrms 3 Vrms Portable and mobile RF communications equipment should be used no closer to any part of the 15MX 19MX Touchcomputer for Healthcare Applications and should assure that it is used in such...

Page 12: ...theoretically with accuracy To assess the electromagnetic environment due to fixed RF transmitters an electromagnetic site survey should be considered If the measured field strength in the location in...

Page 13: ...recommended below according to the maximum output power of the communications equipment Rated Maximum Output Power of Transmitter W Separation Distance According to Frequency of Transmitter 150 kHz to...

Page 14: ...r User Guide xiv RoHS Pb Hg Cd Cr6 PBB PBDE O O O O O O X O O O O O X O O O O O LCD X O O O O O X O O O O O PCBA X O O O O O CD O O O O O O O SJ T11363 2006 X SJ T11363 2006 X EU RoHS 1 SJ T11364 2006...

Page 15: ...21 Using the Input Output Panel 24 Chapter 3 Options and Upgrades 25 Peripherals and Accessories 25 Magnetic Stripe Reader MSR 26 Wireless Card 27 Solid State Drive 27 Webcam 27 Barcode Scanner 28 Sm...

Page 16: ...VuPoint M Series Touchcomputer User Guide xvi Regulatory Information 35 Warranty 43...

Page 17: ...peripheral options refer to Chapter 3 Options and Upgrades Unpacking Your Touchcomputer Check that the following items are present and in good condition VuPoint M Series TouchComputer North America A...

Page 18: ...igured with an operating system the initial setup of the operating system takes approximately 5 10 minutes To set up the Microsoft Windows XP Operating System for the touchcomputer connect a mouse and...

Page 19: ...menus and dialog boxes You can change this language to suit your preferences at the screen below Click Customize The Regional and Language Options window appears Select the Languages tab The window sh...

Page 20: ...the Computer Name and Password When the following window appears you can change the Computer name and set an Administrator Password Selecting the Time Zone When the following window appears you can c...

Page 21: ...Touchcomputer User Guide 5 Network Settings Choose network setup as needed Workgroup or Domain Setup Set a workgroup or join a domain Select Next to finish Windows setup completes the installation of...

Page 22: ...the initial setup of the operating system takes approximately 5 10 minutes To set up the Microsoft Windows 7 Operating System for the touchcomputer connect a mouse and keyboard turn on the touchcompu...

Page 23: ...er Guide 7 Computer Name You can enter a new computer name if desired at this step Microsoft License Terms If you agree with the license agreement select I accept the license terms and select next You...

Page 24: ...VuPoint M Series Touchcomputer User Guide 8 Set up Automatic Updates Select your Windows Updates setting preference Date and Time Settings Set your date time and time zone settings and select next...

Page 25: ...at this time select the wireless network you would like to connect to or select skip Changing the Default Language of Windows 7 The method to load different languages in Windows 7 is as follows 1 Con...

Page 26: ...VuPoint M Series Touchcomputer User Guide 10 3 Select Repair Your Computer 4 The following menu will display after system loads select Inject Language...

Page 27: ...ected Language 6 The below window will open the process takes several minutes When finished you will see confirmation of successful operation press a key to exit 7 Click Cancel to exit the Inject Lang...

Page 28: ...AND DATA WILL BE LOST DURING THIS PROCESS Please be sure to completely backup all of your data before proceeding this process will format the Windows partition on the hard drive and replace the Opera...

Page 29: ...VuPoint M Series Touchcomputer User Guide 13 4 Select Repair Your Computer Windows XP Menu Windows 7 Menu...

Page 30: ...VuPoint M Series Touchcomputer User Guide 14 5 The following menu will display after system loads recovery utility 6 Select Restore OS Click Start button to recover your operating system...

Page 31: ...puter User Guide 15 7 The following process will re format the primary hard drive Please back up your data before performing the recovery process Confirm the warning message to continue 8 Once complet...

Page 32: ...etup please refer to Setting up Microsoft Windows XP for Windows XP and Setting up Microsoft Windows 7 for Windows 7 11 When Windows 7 Setup is completed you will be presented the desktop drivers for...

Page 33: ...t click the Elo icon in the Taskbar and then click Properties The following window opens NOTE Calibration is not applicable on projective capacitive touchscreen models NOTE OS and touchscreen drivers...

Page 34: ...sk is factory installed and located under the hard disk cover on the back of the unit To access the hard drive remove the one screw holding the cover in place and remove the hard drive bracket to acce...

Page 35: ...oles are designed to work with ISO metric M4 screws Mounting screws are not included Select the length screw that will provide adequate thread engagement to provide a reliable connection to the mounti...

Page 36: ...ries Touchcomputer User Guide 20 C H A P T E R 2 OPERATION This chapter describes the user button functions and I O panel All adjustments made to the user buttons are reset upon a power cycle to the t...

Page 37: ...lay backlight When the touchcomputer is in a sleep state such as hibernate the power button will wake up the system After an operating system shutdown event occurs and power is still applied to the to...

Page 38: ...enabled Touching one of the function icons will enable the function adjustment symbols and display the current setting on the dots between the symbols Use the symbol to decrease the intensity of the f...

Page 39: ...seconds to unlock the function buttons The icons will blink to confirm Power Button Lock Out Press and hold the night light icon and the minus adjustment icon for 3 seconds to lock out the power butto...

Page 40: ...on left side of the back of the unit Install the I O cables in the respective ports and use plastic cable ties to fasten the cables to the cable restraints shown below Below are the I O descriptions...

Page 41: ...ories are available for the M Series touchcomputers Magnetic stripe reader MSR Wireless adapter Solid State Drive SSD Webcam Barcode Scanner 2D area array Smart Card Reader RFID Reader USB Handset TV...

Page 42: ...MSR has foreign language capability The card is read by sliding it through the guide with the magnetic stripe facing up when placed in the guide in the front of the M Series product The MSR features...

Page 43: ...ard disk drive is through the right side cover on the back of the M Series touchcomputer Part number E520117 Webcam An integrated webcam is included in every M Series touchcomputer The Webcam module i...

Page 44: ...ypical reading range shown in the table below Symbology X Dim Typical Range 100 U P C 46 mm to 419 mm 1 8 to 16 5 5 mil Code 39 64 mm 163 mm 2 5 6 4 10 mil Code 39 28 mm 338 mm 1 1 13 3 6 7 mil PDF417...

Page 45: ...M Series touchcomputer peripheral If installed the RFID reader is capable of reading tags presented within a few centimeters of the symbol shown below on the front of M Series touchcomputer Compatible...

Page 46: ...ptions include a 1 2 meter USB extension cable that can be plugged into the I O area under the cable cover so that the TV Tuner can be installed outside of the M Series device Japan TV Tuner Kit that...

Page 47: ...uchcomputer User Guide 31 AC Cable A country specific AC cable can be used to replace the original AC Cable There are two options UK HK 1 8 Meter AC cable Part number E010063 Japan 1 8 Meter AC cable...

Page 48: ...outlet that has not been configured for this purpose Do not use a damaged power cord Only use the power cord that comes with your Elo Touch Solutions touchcomputer Use of an unauthorized power cord mi...

Page 49: ...directions is recommended Do not spray cleaning solution directly onto touchscreen always use a cloth or towel that has been lightly pre moistened with cleaning solution Do not use organic solvents e...

Page 50: ...esentative for details Technical Assistance There are two methods to obtain contact information for technical assistance on the touchcomputer The web The phone Using the Web For technical support go t...

Page 51: ...ounding wire 2 The equipment requires the use of the ground wire as a part of the safety certification Modification or misuse can provide a shock hazard that can result in serious injury or death 3 Co...

Page 52: ...requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer s approv...

Page 53: ...generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guar...

Page 54: ...equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator your body...

Page 55: ...of the R TTE Directive EN 302 291 1 V1 1 1 2005 Electromagnetic compatibility and Radio spectrum Matters ERM Short Range Devices SRD Close Range Inductive Data Communication equipment operating at 13...

Page 56: ...evaga kinnitab Elo Touch Solutions Inc seadme 15MX 19MX Touchcomputer vastavust direktiivi 1999 5 E p hin uetele ja nimetatud direktiivist tulenevatele teistele asjakohastele s tetele English Hereby E...

Page 57: ...ns Inc declara que este 15MX 19MX Touchcomputer est conforme com os requisitos essenciais e outras disposi es da Directiva 1999 5 CE Slovensko Slovenian Elo Touch Solutions Inc izjavlja da je ta 15MX...

Page 58: ...Point M Series Touchcomputer User Guide 42 IV Ingress Protection The 15MX 19MX Touchcomputer is designed to have an ingress protection rating of IP21 over the range of angles shown in the diagram belo...

Page 59: ...30 days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and ri...

Page 60: ...QUENTIAL INDIRECT OR INCIDENTAL DAMAGES Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to i assessing the suitability for Buyer s in...

Page 61: ...tup Automatic Updates 8 Date and Time Setitngs 8 Join a Wireless Network 9 Microsoft License Agreement 7 Windows 7 6 Computer Name 7 Regional Setup 6 Windows XP Computer Name and Password 4 Network Se...

Page 62: ...r simply call the office nearest you North America Elo Touch Solutions Inc 1033 McCarthy Blvd Milpitas CA 95035 USA 800 ELO TOUCH 800 356 8682 Tel 408 597 8000 Fax 408 597 8001 customerservice elotouc...

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