Elo TouchSystems Elo Entuitive 3000 Series 1747L User Manual Download | Manualshive

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H A P T E R

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C

HAPTER

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NSTALLATION

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ETUP

This chapter discusses how to install your LCD touchmonitor and how to install
Elo TouchSystems driver software.

Unpacking Your Touchmonitor

Check that the following 10 items are present and in good condition:

LCD Display

European monitor
power cable

Monitor power cable
(US/Canada)

Serial touchscreen cable

Video cable

Adapter

USB Cable

OR

User Guide-on CD,
Quick Install Guide and software CD

CD

Software

Quick Install Guide

OSD Remote

DVI-D Video cable

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9
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Summary of Contents for Elo Entuitive 3000 Series 1747L

Page 1: ...ELO Entuitive Touchmonitor User Guide For 17 LCD Modular Kiosk Touchmonitors 1747L 1767L Series Revision A ...

Page 2: ...Elo Entuitive Touchmonitor User Guide 17 LCD Kiosk Touchmonitor 1747L 1767L Series Revision A P N 008559 Elo TouchSystems Inc 1 800 ELOTOUCH www elotouch com ...

Page 3: ......

Page 4: ...esentations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes Trademark Acknowledgm...

Page 5: ...iv ...

Page 6: ... of your Touchmonitor 32 Appendix C Technical Specifications 33 Compatible Video Modes 33 Touchmonitor Specifications 34 17 LCD Touchmonitor ET 17X7L XXWB X Dimensions 38 Regulatory Information 39 Warranty 43 Index 45 STEP 4 Connecting the Power Cable 15 Optimizing the LCD Display 16 VESA Mount on Your Touchmonitor 16 VESA Mounting Interface 17 Installing the Drive Software 18 Installing the Seria...

Page 7: ...vi ...

Page 8: ...ser and your touchmonitor Precautions Follow all warnings precautions and maintenance as recommended in this user s manual to maximize the life of your unit See Appendix B for more information on touchmonitor safety About the Product Your LCD Kiosk Touchmonitor is a 17 0 SXGA TFT color display with the following features Direct analog RGB or Digital RGB input 17 0 diagonal screen size 16 7 million...

Page 9: ...alian and Japanese Serial or USB touch interface USB requires Windows 98 2000 Me and XP Patented touch technology of Elo TouchSystems VESA DDC 1 2B data communication VESA DPMS power saving Cable management device VESA flat panel monitor physical mounting interface Both of 75 100mm Remote OSD and Power button lockouts Cable stain reliefs for all cables For full Product Specifications refer to Appe...

Page 10: ...ver software Unpacking Your Touchmonitor Check that the following 10 items are present and in good condition LCD Display European monitor power cable Monitor power cable US Canada Serial touchscreen cable Video cable Adapter USB Cable OR User Guide on CD Quick Install Guide and software CD CD Software Quick Install Guide OSD Remote DVI D Video cable ...

Page 11: ...NECTOR FEMALE 9 PIN SERIAL TOUCHSCREEN CONNECTOR USB CONNECTOR OSD REMOTE Detail A Product Overview Main Unit 1767L Front Mount 1747L Rear Mount Rear View 1767L 1747L Bottom View 1747L shown See Detail A 2 4 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e ...

Page 12: ...t the back Included are two L brackets and four screws that attach to both ends of the C bracket for additional mounting options To attach the L brackets 1 Lay the monitor face down 2 Place the long end of the L bracket against the end of the mounting C bracket Line up the two holes of the L bracket with the two holes of the C bracket See the illustration below 3 Place two screws in the holes and ...

Page 13: ...TOP TOP 1747L Option 1 Panel Cut Outs 2 6 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e ...

Page 14: ...TOP 1747L Option 2 2 7 ...

Page 15: ...TOP 1747L Option 3 TOP 2 8 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e ...

Page 16: ...Top TOP 1767L Option 1 2 9 ...

Page 17: ...Top 1767L Option 2 2 10 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e ...

Page 18: ... step by step in connecting your touchmonitor using a serial or USB cable connection CAUTION Before connecting the cables to your touchmonitor and PC be sure that the computer and the touchmonitor are turned off European monitor power cable Monitor power cable US Canada Serial touchscreen cable Video cable Adapter USB Cable or POWER SWITCH POWER FEMALE DVI D VIDEO CONNECTOR FEMALE 15 PIN VIDEO CON...

Page 19: ...ur PC Connect the other end of the video cable to the video connector on your touchmonitor Secure the cable to your touchmonitor and PC by turning the screws on the connector clockwise VIDEO CABLE VIDEO PORT CONNECTIONS ON UNDERSIDE FEMALE 15 PIN VIDEO CONNECTOR 2 12 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e ...

Page 20: ...or on your Secure the cable to your touchmonitor and PC by turning the screws on the connector PC or connect the USB touchscreen cable to the USB touchscreen connector on the back of your touchmonitor touchmonitor or connect the other end of the USB touchscreen cable to your PC SERIAL OR USB TOUCHSCREEN CABLE FEMALE 9 PIN SERIAL TOUCHSCREEN CONNECTOR CONNECTORS ON THE UNDERSIDE USB CONNECTOR 2 13 ...

Page 21: ...ting the OSD Remote Cable Connect the 6 pin Remote OSD DIN cable to the black Remote OSD port of the monitor OSD Remote CONNECTIONS ON UNDERSIDE 2 14 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e ...

Page 22: ...equipment against risk of damage from electrical surges in the power line plug the touchmonitor s power cord into a surge protector and then connect the surge protector to a grounded AC electrical outlet Brick power supply Connect the Brick power cable into the power port on the touchmonitor Route the cable through the cable management channel POWER CABLE POWER CONNECTIONS ON UNDERSIDE 2 15 ...

Page 23: ...Your touchmonitor conforms to the VESA Flat Panel Monitor Physical Mounting Interface FPMPMI Standard which defines a physical mounting interface for flat panel monitors and corresponding standards for flat panel monitor mounting devices such as wall and table arms The VESA mounting interface is located on the back of your touchmonitor and is shipped pre connected to the base To use the VESA mount...

Page 24: ... and 100mm standard 2 17 The following companies provide VESA mounting devices compatible with your touchmonitor Ergotron 800 888 8458 651 681 7600 www ergotron com Innovative Office Products 800 524 2744 610 253 9554 www innov office prod com GCX 800 228 2555 707 773 1100 www gcx com MRI 800 688 2414 www mediarecovery com ...

Page 25: ...r other operating systems are available on the Elo TouchSystems web site at www elotouch com Your Elo touchmonitor is plug and play compliant Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts If Windows detects your touchmonitor follow the instructions on the screen to install a generic plug and play monitor Refer to the appropriat...

Page 26: ...atically detects the CD and starts the setup program 3 Follow the directions on the screen to complete the driver setup for your version of Windows 4 If the AutoStart feature is not active 5 Click Start Run 6 Click the Browse button to locate the EloCd exe program on the CD ROM 7 Click Open then OK to run EloCd exe 8 Follow the directions on the screen to complete the driver setup for your version...

Page 27: ...e displayed list 3 INSTALL also asks you for the paths to use during installation or you may use its defaults INSTALL creates directories as necessary and warns you if they exist If you are updating your software you may wish to specify the paths containing the earlier versions and overwrite the obsolete files All executable programs are upward compatible For a list of differences from each previo...

Page 28: ...ws XP you must use the update driver method you will not find a setup exe file within the download 2 21 Installing the USB Touch Driver Installing the USB Touch Driver for Windows XP Windows 2000 Me and 98 1 Insert the Elo CD ROM in your computer s CD ROM drive If Windows 98 Windows Me or Windows 2000 starts the Add New Hardware Wizard 2 Choose Next Select Search for the best driver for your devic...

Page 29: ...2 22 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e ...

Page 30: ...4 resolution Operating in other resolutions will degrade video performance For further information please refer to Appendix A All adjustments you make to the controls are automatically memorized This feature saves you from having to reset your choices every time you unplug or power your touchmonitor off and on If there is a power failure your touchmonitor settings will not default to the factory s...

Page 31: ...kwise AUTO SEL Enter Select item Select To select the adjustment items from the OSD menus Auto To activate the Auto Adjustment function to obtain an optimum image Power Switch Switches on off the power of your touchmonitor Enable Disable 1 2 Press the Menu and buttons at the same time and hold for two seconds to enable disable the OSD functions OSD menu default is enabled Press the Menu and button...

Page 32: ...t Controls the horizontal position Up Down Controls the vertical position Recall defaults Recall factory settings of the image parameters Color Temperature In this menu you can select one of the default color temperatures 5500 K 6500 K 7500 K 9300 K Press the OSD button Up or Down or set color values individually using the USER option To define the color values individually select the USER option ...

Page 33: ...simultaneously using both connectors and switch between displays Clock Controls the horizontal image size Phase Controls the vertical and horizontal fine tuning DVI Digital OSD Left Right Adjusts the horizontal position of the OSD menu OSD Up Down Adjusts the vertical position of the OSD menu OSD Timeout Determines how long in seconds the OSD menu waits before closing automatically after no action...

Page 34: ...st power supply by trying different cables a different wall outlet or plug another appliance into the outlet Make certain the video cable is properly connected and that it is not damaged Check for bent pins on the cable connectors Ensure that your computer and video card are properly configured Consult video card documentation Out of Range display Check to see if the resolution of your computer is...

Page 35: ...e of your graphic card to make it compatible with the LCD display Image is unstable and flickering Use CLOCK to make an adjustment Image is scrolling Make sure the VGA signal cable or adapter is well connected Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display Touch doesn t work Make sure cable is securely attached at...

Page 36: ...an lower the resolution setting of a monitor but not increase it The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the number of pixels vertically in the LCD LCD resolution is usually represented by the following symbols 1024x768 XGA Input Video 17 LCD 640x480 VGA Transforms input format to 1280x1024 800x600 SVGA Transforms input format to 1280x1024 1280x102...

Page 37: ...nput video pixels to LCD pixels As an example the pixel in column 45 and row 26 of the input video is in column 45 and row 26 of the LCD For the case when the input video is at a lower resolution than the native resolution of the LCD the direct correspondence between the video pixels and the LCD pixels is lost The LCD controller can compute the correspondence between video pixels and LCD pixels us...

Page 38: ...d with a 3 wire grounding power cord The power cord plug will only fit into a grounded outlet Do not attempt to fit the plug into an outlet that has not been configured for this purpose Do not use a damaged power cord Use only the power cord that comes with your Elo TouchSystems Touchmonitor Use of an unauthorized power cord may invalidate your warranty 4 The slots located on the sides and top of ...

Page 39: ...ing Do not use alcohol methyl ethyl or isopropyl or any strong dissolvent Do not use thinner or benzene abrasive cleaners or compressed air To clean the display unit cabinet use a cloth lightly dampened with a mild detergent Avoid getting liquids inside your touchmonitor If liquid does get inside have a qualified service technician check it before you power it on again Do not wipe the screen with ...

Page 40: ...x 400 31 470 70 VGA 640 x 480 31 470 60 MAC 640 x 480 35 000 66 VESA 640 x 480 37 860 72 VESA 640 x 480 37 500 75 VESA 800 x 600 35 160 56 VESA 800 x 600 37 880 60 VESA 800 x 600 46 880 75 VESA 800 x 600 48 080 72 MAC 832 x 624 49 720 75 VESA 1024 x 768 48 360 60 VESA 1024 x 768 56 480 70 VESA 1024 x 768 60 020 75 SXGA 1280 x 1024 64 000 60 SXGA 1280 x 1024 80 000 75 SXGA 1152 x 864 67 500 75 SXGA...

Page 41: ... Typical AccuTouch 200 cd m Typical Back light Lamp Life 50 000 hours at 50 brightness typical Viewing Angle Horizontal Vertical 75 75 or 150 degrees total 70 70 or 140 degrees total Contrast Ratio 400 1 typical Display Response Time 30 ms tr 15 ms tf Environmental Operating Temp Storage Temp Humidity 0 C to 40 C 30 C to 60 C 80 non condensing AT 95 IT Mechanical Weight Size 20 lbs maximum approx ...

Page 42: ... parts IntelliTouch technology has been operationally tested to more than 50 million touches in one location without failure using a stylus similar to a finger Sealing Unit is sealed to protect against splashed liquids dirt and dust Optical Light Transmission per ASTM D1003 80 AccuTouch 90 IntelliTouch Visual Resolution All measurements made using USAF 1951 Resolution Chart under 30X magnification...

Page 43: ...rea of the touchscreen is resistant to all chemicals that do not affect glass such as Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia based glass cleaners Gasoline Kerosene Vinegar Electrostatic Protection per EN 61 000 4 2 1995 Meets Level 4 15 kV air 8 kV contact discharges ...

Page 44: ...113 grams Surface Durability Meets Taber Abrasion Test ASTM D1044 CS 10F wheel 500 g Meets pencil hardness 3H Expected Life Performance AccuTouch technology has been operationally tested to greater than 35 million touches in one location without failure using a stylus similar to a finger Optical Light Transmission per ASTM D1003 Typically 75 at 550 nm wavelength visible light spectrum Visual Resol...

Page 45: ...C 38 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e 17 LCD Touchmonitor ET17X7L XXWB X Dimensions 1767L Side View 1747L ...

Page 46: ...odification or misuse can provide a shock hazard that can result in serious injury or death 3 Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power II Emissions and Immunity Information A Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class B d...

Page 47: ...e cord c The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on b If you determine that this e...

Page 48: ...f lamps and sunlight To avoid these reflections the monitor should not be positioned in front of a window or directed to luminaries The monitor is in compliance with Reflection Class III according to ISO 9241 7 Tested To Comply With FCC Standards FOR HOME OR OFFICE USE N10051 C US E141667 BAUART GEPRÜFT TYPE APPROVED TÜV RheinLand Product Safety ...

Page 49: ...42 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e ...

Page 50: ... days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by a...

Page 51: ...SPECIAL CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to i assessing the suitability for Buyer s intended use of the Products and of any system design or drawing and ii determining the compliance of Buyer s use of the Products with applicable laws regulations codes and standards Buyer ...

Page 52: ...cal Safety Information 35 Electrostatic Protection IntelliTouch 36 Emissions and Immunity Information 35 Enable Disable 24 Enter Select item 24 Environmental 34 36 Expected Life Performance AccuTouch 37 Expected Life Performance IntelliTouch 35 E F Flesh Tone 26 G H I Gloss AccuTouch 37 Gloss IntelliTouch 35 Haze AccuTouch 37 Hue 26 Image Information 27 Image problem 27 Image scrolling 28 Image un...

Page 53: ...al Resolution IntelliTouch 35 Warranty 45 XGA 29 O Operation 23 Optical AccuTouch 37 Optical IntelliTouch 35 Optimizing the LCD Display 16 OSD Left Right 26 OSD Menu Function 25 OSD Timeout 26 OSD Up Down 26 OSD Power Respond 27 Out of Range display 27 Panel Cut Outs 6 26 Pixel Format 34 Positional Accuracy AccuTouch 37 Positional Accuracy IntelliTouch 35 Power Switch 24 Precautions 1 Product Over...

Page 54: ...ve Fremont CA 94555 3613 800 ELO TOUCH 800 356 8682 Tel 510 739 5016 Fax 510 790 0627 eloinfo elotouch com Germany Elo TouchSystems GmbH Co KG Haidgraben 6 D 85521 Ottobrunn Germany Tel 49 89 60822 0 Fax 49 89 60822 150 elosales elotouch com Belgium Elo TouchSystems Diestsesteenweg 692 B 3010 Kessel Lo Belgium Tel 32 16 35 2100 Fax 32 16 35 2101 elosales elotouch com Japan Touch Panel Systems K K ...

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