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The image is striped.
・
This may be interference fringes between dots of printed matter and TV
scanning lines or CMOS pixels. Changing the shooting range may help
the problem.
・
Vertical stripes may appear on an LCD projector image. Manually
adjusting the dot clock at the projector side may help the problem.
・
The image may be distorted when shooting a monitor screen while the
live image feed is displayed.
The UVC video stream is
upside down.
・
Verify that the graphic driver and other device drivers of your computer
are the latest version. You can download the latest version of device
drivers from the official website of the manufacturer of your computer.
Other image than the
camera image overlaps on
the UVC video stream.
・
Depending on your software, OS or the connection status, other images
than the camera image may be overlapped on the camera image. This
can be solved by reconnecting the TX-1 or restarting the software.
No UVC video stream is
displayed. (An error
message appears.)
・
The software may recognize it as error when it takes time to prepare the
image output. Restart the TX-1 and reconnect it to the computer. Then
restart the software.
Fails to output the UVC
video stream.
・
Disconnect the USB cable and restart the software. Then connect the
USB cable again.
・
If the problem still persists, contact the manufacturer of your software
and check if the software supports MJPEG.
The UVC video steam
sometimes freezes.
・
The displayed image may pause for a brief second when the object
moves quickly. In that case, adjusting the brightness manually may
improve the problem.
About the light (LED lighting)
The brightness of the LED lighting will diminish with long-term use. If its brightness has
significantly diminished, consult the dealer from whom you purchased this product or our
nearest branch/office for replacement (subject to charge).
About long-term usage of this product
Due to the lifetime of its parts, if this product is used for longer than the warranty period, its
performance and quality may deteriorate. In this case, we will replace the parts for a charge.
Consult the dealer from whom you purchased this product or our nearest branch/office.