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www.ellia.com 

US: 1-248-863-3160  CAN: 1-888-225-7378 

IB-ARM260

TROUBLESHOOTING

Problem

Possible Cause

Solution

No aroma

Device does not have power

Plug the diffuser in and press the aroma button

No scent

Empty essential oil bottle

Replace essential oil bottle

THE ELLIA

 FAMILY

Our range of eco-inspired products are designed to 

complement your lifestyle and decor. Once you try an Ellia 

diffuser, you’ll want one for every room in your home. Add to 

your own Ellia collection or buy a thoughtful gift for someone.
Browse the entire product family at www.ellia.com.

CONTACT US

Questions or concerns? We're here to help. Contact a 

Consumer Relations representative by phone or email to 

help answer any questions. Please be sure to have the model 

number of your product available.

For Service in the USA

email: [email protected]

phone: 1.248.863.3160

 

Monday to Friday, 8:30am - 7:00pm EST

For Service in Canada

email: [email protected]

phone: 1.888.225.7378

 

Monday to Friday, 8:30am - 5:00pm EST

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