Elkay SmartWell Use And Care Manual Download | Manualshive

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TM

Smartwell

®

Countertop Beverage Dispenser

Use and Care Guide

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Summary of Contents for SmartWell

Page 1: ...TM Smartwell Countertop Beverage Dispenser Use and Care Guide ...

Page 2: ... 4 Smartwell portal 6 Replacing pouches and more 7 Adjusting key settings 8 Cleaning and sanitizing 11 FAQs Questions Visit elkaysmartwell com for how to videos and more Log in to portal elkaysmartwell com for customer support and to start managing your unit ...

Page 3: ...m 3 Pouch storage with removable tray Nibs Pump drive Touch screen with option for touchless dispensing Filter Magnetic lid lock Removable drip tray Lid pouch storage inside Nozzle Alcove Smartwell portal Product Overview ...

Page 4: ...g connection status consumable levels and service history 1 Select the Units tab from the portal home screen 2 Choose the desired unit from the Unit Listings page by clicking on the appropriate line item A detailed unit status screen will appear and summarize pouch CO2 and filter levels 3 Turn alerts on and off for one or all units in the top right of the Units tab Personalize each unit by assigni...

Page 5: ... Filter Orders As an authorized user you can order flavor enhancement and citric acid pouches and Elkay WaterSentry filters for your units Placing an Order Follow the on screen prompts to place orders as needed View Recent Orders See all orders made within the last six months Support In the Support tab you ll find an entire library of videos technical documents user guides and other resources ...

Page 6: ... the home screen 2 Enter admin code provided by your sales representative to access the pouch replacement screen 3 Select the slot you d like to update and follow the prompts 4 Place a cup on the cup rest and dispense a sample of each flavor or enhancement you replaced to make sure you can taste the flavor 5 Close and lock the lid 6 Unit is ready for use CO2 Tank Call your CO2 service provider for...

Page 7: ...n the Smartwell app and scan the barcode on the unit s screen to make your selections Dispense your custom beverage right from your mobile device Flavor Concentration The default flavor concentration is set to MEDIUM If more or less flavor is desired the concentration setting can be adjusted to HIGH or LOW 1 Press the Set Up button on the Status screen and the Flavor Concentration screen will appe...

Page 8: ...ls Harsh abrasive pads or brushes Preparation 1 Wash hands thoroughly with warm water and soap to sanitize 2 Slide the magnetic locking knob to unlock and open the dispenser lid 3 Remove each pouch prior to cleaning by following these steps a Make a note of each pouch slot location This will ensure proper reinstallation after cleaning the unit b Unlock the pump drive connected for each pouch poppi...

Page 9: ...ess soap residue and dry with a towel Sanitizing Before starting ensure protective gloves are washed clean in hot water and soap If they are damaged or cannot be cleaned dispose and put on a new pair 1 Sanitize the following areas of the unit using 3 hydrogen peroxide and a clean dry cloth a Start with the pouch tray and continue throughout the inside of the lid b Next the nozzle i Twist nozzle 1 ...

Page 10: ...irmly to ensure the nib is fully inserted d If new pouches are needed request replacements from site manager and install at the end of preventative maintenance 5 Once all pouches are installed confirm all pumps are functioning motors are rotating a Place a cup on the grate below the dispenser nozzle b With the lid open select flavors enhancements and dispense drink combinations to ensure liquid is...

Page 11: ...pense beverages However account users will not be notified if pouches are low or empty Also the Smartwell portal will not receive unit data until the connection to the cloud is restored Smartwell saves up to two weeks worth of data while disconnected but if disconnected for longer than two weeks the oldest data will be deleted What kind of filter does it use Smartwell beverage dispensers feature E...

Page 12: ...ive plumbing products Celebrating more than 50 years in commercial water delivery which includes the introduction of the award winning ezH2O bottle filling station commonly found in schools gyms airports and more Elkay is excited to share the unparalleled benefits of Smartwell with businesses 1333 Butterfield Road Suite 200 Downers Grove IL 60515 630 574 8484 elkay com 2021 Elkay Manufacturing Com...

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