Limited Five Year Functional and Finish Warranty
Elkay warrants to the original consumer purchaser that the Elkay faucet
will be free from defects in material and workmanship for Five Years from
the original installation date. Elkay will, at its option, supply replacement
parts (or if no longer available a comparable product) if the faucet fails
due to a defect in material or workmanship. This warranty does not apply
in the event of produce surface damage caused by abuse, misuse or im-
proper care and maintenance. This warranty excludes damage caused
by harsh or abrasive cleaners and/or materials. This warranty includes
all industrial, commercial and business use. Product replacement does
not include transportation cost or labor installation cost. Elkay reserves
the right to examine product in question and its installation prior to
replacement.
OTHER WARRANTY CONDITIONS ON FAUCETS
Our warranty does not cover product failure or damage caused by
abusive treatment, misuse, environmental factors, improper care and
cleaning, or damage due to handling or faulty installations. This warranty
is extended only to the original consumer purchaser of the product. This
warranty does not cover shipping costs, labor costs, or any other charges
for such items as installation or replacement of the sink, diagnosis or re-
placement of any faucet or component part, or any other expense or loss.
ALL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARE SPECIFICALLY
EXCLUDED. NO ADDITIONAL WARRANTIES, EXPRESS OR IMPLIED
ARE GIVEN. ANY IMPLIED WARRANTY, INCLUDING ONE OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS
LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY.
Some states do not allow the exclusion or limitation of incidental or con-
sequential damages or limitations on how long an implied warranty lasts,
so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
TO OBTAIN SERVICE UNDER WARRANTY
1. Write to: Elkay
Attention: Consumer Services
2222 Camden Court
Oak Brook, IL 60523
2. Include a letter containing the following information:
a. Date of purchase and installation
b. Description of nature of defect
c. Model number or description of model and/or component part if
possible.
ELKAY LIMITED FIVE YEAR FAUCET WARRANTY ON COMMERCIAL FAUCETS
A
Printed in U.S.A.
©2009 Elkay
98505C
Elkay Manufacturing
2222 Camden Court
Oak Brook, Illinois 60523 USA
IMPORTANT END USER INFORMATION
Care and Cleaning Instructions
1) Never use any cleaner or cleanser based cleaning material on this product.
2) Keep the faucet dry! While drying your hands, dry the faucet as well. The water in certain parts of the world can be very caustic. Any
standing water around the faucet could damage the intrinsic coating; remove it as soon as possible.
Discover why the professional’s choice for sinks and faucets is also the right choice to take care of all of your home’s stainless surfaces
and accessories. Visit
www.byelkay.com
for more information or for a complete list of all domestic showrooms in your area visit
www.elkayusa.com, where to buy
.
TROUBLESHOOTING GUIDE
1. Problem: Faucet does not deliver any water when sensor
is activated.
Indicator: Solenoid valve produces an audible “CLICK.”
Cause:
Water supply stop(s) closed.
Solution:
Open water supply stop(s) completely.
Indicator: Solenoid valve DOES NOT produce an audible “CLICK.”
Cause:
Solenoid lead is not properly connected to the control module.
Solution:
Disconnect and reconnect solenoid lead to control module.
Cause:
No battery of transformer power is being supplied to sensor.
Solution:
Ensure that the battery matches the positive (+) and nega-
tive (-) sysmbols shown at bottom of battery compartment.
Reinsert batteries into control module. Transformer
(optional) is unplugged or wall receptacle has no power.
Cause:
Sensor cable is not properly connected to the control module.
Solution:
Disconnect and reconnect sensor cable to control module.
Cause:
Sensor range is set at minimum distance.
Solution:
Increase sensor range. Refer to step 13.
Cause:
Control module assembly is defective.
Solution:
Replace control module assembly.
2. Problem: Faucet delivers only a slow flow or dribble when sensor
is activated.
Cause:
Water supply stop(s) are partially closed.
Solution:
Open water supply stop(s) completely.
Cause:
Solenoid Filter is clogged.
Solution:
Remove, clean and reinstall filter. Refer to Solenoid Filter
Cleaning Procedure.
Cause:
Aerator is clogged.
Solution:
Remove, clean and reinstall aerator.
3. Problem: Faucet does not stop delivering water or continues to
drip after use is no longer detected (automatic shut-off
fails even when batteries are removed).
Cause:
Solenoid valve has been connected backwards.
Solution:
Disconnect solenoid valve compressions at both the inlet
and outlet positions. The water show flow according to the
direction of the arrow shown on the side of the solenoid
valve. Reconnect the compression fittings.
Cause:
Solenoid valve is dirty.
Solution:
Backflush by reversing water flow (opposite to the direction
shown by the arrow on the side of the solenoid valve).
Reconnect the compression fittings in the correct orienta-
tion. Activate faucet.
Cause:
Solenoid valve module is defective.
Solution:
Replace solenoid valve module.
4. Problem: The water temperature is too hot or too cold on a
faucet connected to hot and cold supply lines with
Bak-Chek Tee.
Cause:
Supply stops are not adjusted properly.
Solution:
Adjust supply stops.
NOTE:
For some
systems, a thermostatic mixing valve may be
required.
