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If you experience problems with the heater, please 
read through the Troubleshooting section below before 
contacting customer service.

Make sure the heater has been plugged in and operating 
for at least 24 hours.

If the aquarium water temperature is lower than required 
(make sure you are checking the water temperature with 
an accurate thermometer), proceed as follows:

  

l

 

Make sure that the heater is plugged in and

  is receiving power.

  

l

 

Make sure the temperature has been set to the 

  correct value.

  

l

 

Make sure the heater is being used in an aquarium 

  that is within the suggested range as shown in the 
  Aquarium Heater Guide for its wattage.

  

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Make sure the water circulation around the heater 

  is adequate.

  

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Make sure that the heater is properly submerged at 

  least to the minimum water line marked on the heater.

  

l

 

Make sure the heater is not covered with an excessive 

  amount of algae, calcium deposit, or lime scale. 
   Unplug the heater, allow it to cool for 30 minutes,  

and clean it if necessary.

If the aquarium water temperature is higher than required 
(make sure you are checking the water temperature with 
an accurate thermometer), proceed as follows:

  

l

 

Make sure the temperature has been set to the 

  correct value.

  

l

 

Make sure the aquarium is filled to the proper level. 

  If the water volume in the aquarium is low so that it 
  no longer falls within the suggested range shown in 
  the Aquarium Heater Guide, add water immediately.

  

Troubleshooting 

Caution: Make sure the heater is unplugged whenever 

the aquarium is being serviced, including but not 
limited to performing water changes.

Caution: Always unplug the heater and allow it to 

cool for at least 30 minutes before repositioning it, 

removing it from the aquarium, or exposing it to air. 

Never expose the heater to air while it is plugged in.

Fish Temperature Guide

 

*

 

Cold Water Species

These are fish that prefer lower water temperatures

 

62-74

degrees F 

75-84

degrees F 

Tropical Species

These are warm water fresh and saltwater fish — 

the majority of the fish sold/displayed in pet stores

* Research or consult a sales associate for species 

 specific temperature requirements. 

 Aquarium Heater Guide 

 

                                   Increase above room temperature* 

Aquarium Size 

5

o

F 10

o

F

  5 gallon 

50 watt 

50 watt

10 gallon 

50 watt 

50 watt

20 gallon 

50 watt 

100 watt

30 gallon 

100 watt 

100 watt

55 gallon 

150 watt 

150 watt

75 gallon 

200 watt 

200 watt

90 gallon 

200 watt 

250 watt

 * based on a room temperature of 68

o

-72

o

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