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• Products which have been placed outside or in a humid environment, or non-

domestic use.

• Failures and damages caused to the products by a faulty assembly that did

not follow the relevant instructions, improper transportation or careless moving.

• Worn bed fabric.

• Issues regarding comfort or wrong choice of mattress.

• Wrong dimensions provided by the customer or wrong choice and evaluation

of the product.

• Damages caused by customer interventions and changes to the original

product upon decision of the buyer – customer.

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Summary of Contents for live elite

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Page 3: ... the thoroughly tested and guaranteed health friendly raw materials used in the elite strom products ensure a proper and restful sleep Close your eyes lie on elite strom and when you wake up it is more than certain that you will say good morning it s Sunday Choosing a good mattress is not enough proper maintenance is equally important If you follow the advice of elite strom you may enjoy a healthy...

Page 4: ...e mattress A proper bed base ensures good mattress performance and optimizes the warranty options In case you haven t already bought an anatomic frame or bed from elite strom you should pay attention to the following ...

Page 5: ...ation and increase the risk of mold growth Make sure that the slats are not too flexible and the spacing between them is not too wide The optimal spacing is up to 4cm image Α A wider spacing does not support the mattress properly resulting in irreparable damage image B The mattress warranty is not valid when the mattress is placed on im proper bases that may cause any damage to it ...

Page 6: ...o clean the mattress All the above may cause damage to the raw materials of the mattress and result in the development of humidity In case of an accident remove the moisture with a paper towel without rubbing and place the mattress near a heating body avoid fireplaces incandescent devices or fire heaters there is risk of fire ...

Page 7: ...rials Do not jump nor stand on the mattress this may cause permanent distortion to the springs structure Do not bend nor fold the mattress lengthwise or crosswise there is a serious chance of causing irreparable damage If you wish to move your mattress make sure it stays in a vertical position Do not remove nor tear off the label of the mattress it is part of the warranty Ventilate your mattress r...

Page 8: ...hould flip it and rotate it every three months This process ensures that most of the sleeping surface is adjusted to your body and your sleeping positions Each time you flip your mattress perform a 180 turn alternating between side to side flipping and end over end flipping ...

Page 9: ...efore it is recommended to ventilate and vacuum your mattress in order to remove any potential odor If you do not follow these instructions for use and maintenance the pro vided warranty ceases to be valid Proper maintenance of one sided mattresses requires only rotation ...

Page 10: ...elite strom Warranty elite strom provides a Written Warranty ...

Page 11: ...e is gradually reduced down to 10 of the product value see the percentages table In any case the company decides at its own discretion whether it shall repair the product or replace it with another one of the same type quality and size If a product is repaired or replaced pursuant to the warranty provisions the warranty is not extended ...

Page 12: ...10 year warranty for bases and beds Prices are set according to the applicable pricelist 10 year warranty for mattresses ...

Page 13: ...ress caused by misuse on behalf of the customer such as Burnt wet torn broken or stained body secretions etc product Bad use Different preferences regarding comfort and firmness soft hard etc Size differences length or width smaller than 1cm The warranty is valid provided that the care instructions for the elite strom products included in this form are properly followed and that the products are u...

Page 14: ...The warranty enters into force On the date of purchase mentioned in the specific field of the warranty form as well as on the relevant purchase receipt ...

Page 15: ...ranty form The warranty enters into force as of the original date of purchase of the product provided that it has been purchased at an elite strom store or an authorized agent For the warranty to be valid it is necessary to prove the date of purchase with the demonstration of the relevant receipt Otherwise elite strom is not obliged to provide warranty services ...

Page 16: ...What does the warranty cover Any product defect caused by a manufacturing defect or material failure ...

Page 17: ...elite strom reserves its right to use at its own discretion a product or a material of equal or better quality In case the technician finds that the product is not defective nor is there a manufacturing defect the visit will be charged Technicians can only visit areas within the Region of Attica If located outside Attica the customer is solely responsible for the safe transportation of the mattres...

Page 18: ...The warranty does not cover Damages caused by misuse or bad storage Lack of cleanliness scratches damage caused by impact or any other kind of accidents ...

Page 19: ...at did not follow the relevant instructions improper transportation or careless moving Worn bed fabric Issues regarding comfort or wrong choice of mattress Wrong dimensions provided by the customer or wrong choice and evaluation of the product Damages caused by customer interventions and changes to the original product upon decision of the buyer customer ...

Page 20: ...tress adjustment You need time to get used to your new mattress So give your new mattress some time to adjust to your body curves and your sleeping position An one month period of adjustment is recommended ...

Page 21: ...ll offer you a pleasant feeling of relief and relaxation At the points where maximum pressure is exercised hips shoulders it is considered normal for the materials to slightly sink in A sinking that does not exceed 2cm is perfectly acceptable and is not considered a flaw For a correct measurement place a hard straight stick on the surface of the mattress and then measure the gap with a ruler or a ...

Page 22: ...old mattress from the bed and measure the inner dimensions of the bed length width using a meter stick or a measuring tape Even the best mattresses become less comfortable over time Therefore we suggest that you change your mattress every 10 years ...

Page 23: ... in your data and send this to the following address 59th Km National Road Athens Lamia Schimatari Viotia Postal code 32009 Name Address Contact Number e mail Delivery Date Order Number Mattress Type Mattress Size ...

Page 24: ...59th Km National Road Athens Lamia Schimatari Viotia info elitestrom gr www elitestrom gr 22620 59825 8 ...

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