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Network Connection
Wi-Fi devices rely on a strong and stable signal from the network. Performance and reliability
of Wi-Fi devices can become unpredictable if the signal strength is not sufficient for
whatever the reason.
If Wi-Fi signal is a possible issue, one solution is the numerous Wi-Fi signal enhancing
devices on the market to improve a network’s performance.
In addition, network connection for all devices (Wi-Fi or LAN) is limited by the bandwidth
allowance of the network, ensure that the bandwidth is suitable for the number of devices
which are being supported.
Please note; APERTA requires 2.4GHZ Wi-Fi signal band.
APP Connection
Viewing from a mobile phone relies on a strong Wi-Fi signal or ensure a strong 3G or 4G
signal is available.
For IOS it is recommended that the APP is left running in the background in order to benefit
from the best performance.
For Android, the APP must be left running in the background to receive any service from the
Door Station.
ESP are unable to guarantee that every device will be compatible with any ESP product and
software supplied.
Specific models of phone, tablet or other device, the hardware it contains, the service
provider, the types of data services offered and specific phone / device plan will all affect the
performance of PC / mobile device for remote viewing.
Battery Power
Due to the nature of battery power the unit will limit functions and features during power
saving mode.
If the user requires the constant use of the door station and full features it is recommended
that a permanent power supply is fitted.
Best Performance Notes
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