Elite Screens Yard Master Awning Series, Owner'S Manual

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JA07032018 www.elitescreens.com 11
LIMITED WARRANTY COVERS (Awning only)
For warranty coverage on the Outdoor Projection Screen, visit www.elitescreens.com/warranty
Elite Screens warrants all Yard Master Awning original products, sold and installed within the 50 states of
the United States, to be free of defects of materials and workmanship. This warranty only applies to the
original owner or purchaser of the product and is only effective on a basis for sixty (60) months or five (5)
years from the date of purchase. Any defects or issues presented to Elite Screens within the warranty
period will be handled by Elite Screens Customer Service within a reasonable time.
Entire awning framework, including extruded and die cast component parts, springs and cables are
covered under the limited warranty. Should the purchaser notify Elite Screens within the twelve (12)
months or one (1) year period from the date of the original purchase, defective component will be
replaced in full or repaired by Elite Screens at no charge. All claims submitted after twelve (12) months or
one (1) year but within sixty (60) months or five (5) years from the date of the original purchase, the
defective component will be replaced upon the purchaser’s payment of 1/60th of the full retail cost of the
component for each month of use prior to the claim. Powder coated finishes and painted finishes are
excluded and are NOT covered under this limited warranty.
ANY MODIFICATIONS OR ALTERATIONS TO THE PRODUCT WILL VOID THIS WARRANTY. ELITE SCREENS,
INCLUDING ITS SUBSIDIARIES AND AFFILIATES SHALL NOT BE RESPONSIBLE IN ANY MANNER
WHATSOEVER FOR INJURY, DEATH OR DAMAGE TO PROPERTY AS A RESULT OF THE INTENTIONAL OR
ACCIDENTAL MISUSED FOR PURPOSES FOR WHICH THE PRODUCT WAS NOT DESIGNED FOR.
WARRANTY LIMITATION AND EXCLUSIONS
The warranty will be in effect once the Yard Master Awning is fully paid for.
Elite Screens is not responsible for damages due to faulty modifications, installation, or re-installation.
Elite Screens assumes no liability for damage to the structure to which the awning is attached, or to the
property located underneath the awning. This limited warranty does not cover damage from ice, snow,
hail, high winds, vandalism, neglect, improper use, or any natural disasters. This limited warranty does
not cover degradation due to salt corrosion, oxidation, and chipping or peeling of the paint.
Problems and Warranty Claims
If you experience a problem with your Yard Master Awning product, please contact Elite Screens Customer
Service over the phone Monday through Friday 8:00AM
– 4:00PM Pacific Standard Time at 1-562-483-
8198 or email us at service@elitescreens.com.
• Prior to contacting Elite Screens via phone or email for warranty claims, please have your model
number, serial number, original proof of purchase, and a description of the problem for our Customer
Service team. Most issues can be resolved over the telephone by our trained Customer Service
representatives. If any issues arise that cannot be solved over the phone or email, Elite Screens will
issue a Return Merchandise Authorization (“RMA”) number and arrange replacement parts for you.
For more information on returning a product for warranty repair, please visit www.elitescreens.com
• All Work will be carried out by Elite Screens and will not extend the warranty coverage period beyond
the sixty (60) months from the original date of purchase. Any work done by a third party or non-
authorized Elite Screens agent will void this warranty