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2 5

Appendix B 

I N S T A L L A T I O N   M A N U A L   |

Error code  Message in App

Description

Possible cause

F02

Contact Service.

• 

5 sec. beep from Receiver

• 

Fire is not responding; no ignition

• 

Microswitch not making contact with cam on motor knob

• 

Motor wiring is incorrect

• 

Reversed polarity or faulty Microswitch

• 

Bent Motor Knob

F03

 

Contact Service.

• 

5 sec. beep from Receiver

• 

Ignition process is interrupted

• 

Fire is not responding; no ignition

• 

Thermocouple wiring is incorrect

• 

Thermocouple wiring is not connected

• 

ON / OFF switch in O (OFF) position

F04

Ignition Sequence 

Malfunction. 

Wait 1 minute. 

Retry ignition.

• 

No pilot flame within 30 sec.

• 

NOTE:  After  3  failed  ignition  sequences 

F06 shown

• 

No gas supply

• 

Air in pilot supply line

• 

No spark

• 

Reversed polarity in thermocouple wiring

• 

Check for correct pilot orifice (LPG to NG or vice versa)

F05

Contact Service.

• 

Pilot burner fails to ignite or shuts off

• 

Motor stays in pilot position

• 

Not enough thermo-voltage

• 

Air in the pilot supply line

• 

Low inlet pressure

• 

Bad thermocouple

F06

Contact Service.

• 

3  failed  ignition  sequences  within  5 

minutes

• 

Fire is not responding; no pilot flame

• 

No gas supply

• 

Air in pilot supply line

• 

No spark

• 

Reversed polarity in thermocouple wiring

• 

Check for correct pilot orifice (LPG to NG or vice versa)

F07

Replace Handset 

Batteries.

• 

Battery icon flashes on handset display

• 

Low battery power in handset

F08

Contact Service.

• 

Low Receiver battery power supply

• 

Short beeps for 3 sec. during motor turn

• 

Low Receiver battery power supply

F10

Contact Service.

• 

Pilot lit

• 

Main burner fails to ignite and pilot shuts 

off

• 

Ignition is blocked for 2 minutes

• 

2nd  thermocouple is out of position

• 

2nd  thermocouple wiring is incorrect

• 

Gas logs out of position

• 

Gas ports for burner are blocked

F12

Contact Service.

• 

Motor turns to pilot position

• 

Receiver powered by batteries and Receiver temperature 
exceeds 60 °C

• 

Check air circulation and heat shield

F13

Contact Service.

• 

Motor turns to pilot position

• 

Fan at level 4 for 10 minutes (T > 80 °C)

• 

Receiver temperature exceeds 80°C

• 

Check air circulation and heat shield

F14

Contact Service.

• 

5 sec. beep from Receiver

• 

Fire is not responding; no ignition

• 

Receiver software doesn’t support a 2nd thermocouple

• 

Wrong Receiver

F15

Contact Service.

• 

5 sec. beep from Receiver

• 

Fire is not responding; no ignition

• 

2nd  thermocouple wiring is incorrect

• 

2nd  thermocouple wiring is not connected

F16

Handset out of 

range.

• 

No temperature shown in App

• 

Handset out of range for more than 1.5 h

• 

Electrical interference

F17

Contact Service.

• 

Fire is not responding; no ignition

• 

Inlet voltage exceeds 7.25 V

• 

Malfunction of Mains Adapter

F18

Contact Service.

• 

Switch panel / touch pad not functioning

• 

Switch panel / touch pad is locked

• 

Short in cable or button

F19

Contact Service.

• 

Pilot drops when Motor opens main gas

• 

Insufficient thermo-voltage

• 

Thermocouple malfunction

• 

Low inlet gas pressure

• 

Improper thermocouple flame impingement

• 

Carbon build-up on thermocouple

• 

Valve malfunction

• 

Resistance in thermocurrent circuit

ERRORS CODES PROCONTROL APP

B�A 

MESSAGES SHOWN IN APP

Summary of Contents for E4-16 RF

Page 1: ...INSTALLATI O N MA NUAL INSTALLATI O N MA NUAL Please leave these instructions behind with the device S K Y S E R I E S...

Page 2: ...INSTALLATION MANUAL i Do not use this product as a primary heat source...

Page 3: ...LATION 8 6 1 FIRE SAFETY DEVICE SET UP 8 6 1 1 PROTECTION OF WALL AND CEILING 8 6 2 ASSEMBLY REGULATIONS 8 6 2 1 GENERAL ASSEMBLY REGULATIONS 8 6 2 2 ASSEMBLY REGULATIONS FOR NON FLAMMABLE MATERIALS 8...

Page 4: ...ID FOR MALFUNCTION 20 A B NECESSARY TOOLS 24 B ERRORS CODES PROCONTROL APP 25 B A MESSAGES SHOWN IN APP 25 B B MESSAGES SHOWN IN REMOTE 26 C FAULTS AND ERROR CODES IN THE REMOTE 27 C A F41 ERROR 27 C...

Page 5: ...rce This device is designed to be used with natural gas or LPG The device can only be used with the type of gas specified on the data plate at the time of purchase The device may never be used when gl...

Page 6: ...sembly error or material defect Element4 will provide a free replacement part to the installer without compensation for disassembly or montage 5 In case the installer is not able to fix the problem hi...

Page 7: ...ON 1 2 OFF Figure 3 1 Remote and ignition sign Figure 3 2 Gas Block Figure 3 3 Top and side view of the Receiver 4 2 IGNITING THE PILOT LIGHT Check that the control knob A is in the ON position Figur...

Page 8: ...e in the near vicinity of the device Position the gas connection such that it is always accessible for service purposes The gas block and receiver are under the combustion chamber in the deivce so tha...

Page 9: ...objects e g built in furniture or wooden panels are mountedonthesideofthewallthatisturnedawayfromthefireplace For these types of installations please refer to CHAPTER 6 2 3 CHAPTER 6 2 3 6 2 ASSEMBLY...

Page 10: ...of the fireplace 200 C Table 6 1 Legenda 6 7 21 6 6 7 21 6 E d3 D F G I d1 H A2 B C d2 Figure 6 4 C31 Flue situation Flammable materials RQ 5 1 339 0 4 81 66 27 5 6 63 0 16 216 5 1 0 0 7 56 685 1 6 72...

Page 11: ...s ventilation grills To leave out the hot air at the top of the enclosure ventilation opening are necessary Figure 6 5 The ventilation grills are to be placed at a minimal distance of 20cm from the ce...

Page 12: ...al see APPENDIX E APPENDIX E you search for the corresponding calculation tables Each category refers to a set of tables 1 A table for horizontal outlet 2 A table for vertical outlet You must use the...

Page 13: ...following instrucions for the installation of flue materials Drill a hole of 160 mm for the wall or roof transit with a 150 mm diameter flue connection and 210 mm with a flue with a diameter of 200 m...

Page 14: ...is to pre set the temperature of you device for a period of one week to ensure yourself of an optimal desired room temperature Also the device can changed between high and low flames and it features a...

Page 15: ...e the Firebed arrangements 12 Replace the access doors 13 Check the flue system and terminal making sure that the terminal vent is fully clear 14 Light the appliance and test setting pressures 15 Chec...

Page 16: ...15 Chapter 9 INSTALLATION MANUAL Figure 9 2 Remove screws upper trim Figure 9 3 Remove upper trim Figure 9 4 Remive side trims Figure 9 5 Remove bottom trim...

Page 17: ...16 Chapter 9 INSTALLATION MANUAL 2x2 Figure 9 6 Remove glass brackets Figure 9 7 Remove glass rope Figure 9 8 Place Suction cup on the glass Figure 9 9 Carefully lift the glas out of the fireplace...

Page 18: ...this is the case check the burner pressure at the inlet to the burner The instructions of changing the burner pressure and the correct pressure per gastype can be found in 9 2 2 PILOT The pilot flame...

Page 19: ...g so may cause the fire to explode on ignition 10 DECORATIVE CERAMIC PARTS This appliance is equipped with a ceramic fire bed with heat resistant ceramic fibers or artificial glassy silicate fibers Ex...

Page 20: ...ble plus button to switch between burners Flames and soot During this first fire examine the flame for appearance and quality Flames may appear blue at first but will turn yellow after 15 to 20 minute...

Page 21: ...turbs the reception Change the position of the antenna See Figure A B C No ignition no beep 1 Receiver defective Reset the receiver See K1 If necessary replace the receiver D No ignition receiver give...

Page 22: ...Appendix A INSTALLATION MANUAL Figure A A Bend pin Figure A B Antenna Figure A C Torx screw Figure A D Testpoint 4 5 mV 4 5 mV Figure A E Interrupter Figure A F Wiring receiver 40mm Figure A G Pilot s...

Page 23: ...ouple Position burner grate 3 Airflow in the burner chamber causes a restless fire image Check drain configuration Fit a flue gas limiter I Receiver gives 3 short beeps after each command 1 Batteries...

Page 24: ...Aux position receiver AM PM ON 1 2 OFF Figure A L Double plus button on the remote Figure A M SI port PANEL G60 ZCE 1000 MA GR MO SW 2 1 3 MODE Ignition Main Burner High Flames Pilot Extinguish Main...

Page 25: ...ed Please note If a problem is found that cannot be solved on site always contact your dealer or directly contact Element4 via our credentials which can be found on the back page of this manual 00 00...

Page 26: ...eeps for 3 sec during motor turn Low Receiver battery power supply F10 Contact Service Pilot lit Main burner fails to ignite and pilot shuts off Ignition is blocked for 2 minutes 2nd thermocouple is o...

Page 27: ...mmunication between Receiver and myfire Wi Fi Box F44 Contact Service No temperature shown in App N a not applicable displayed in App Handset not within range Low battery power in handset F49 Contact...

Page 28: ...istances from occurring Many people put the router in the meter cupboard because that is where the internet comes in at many households A bad choice For a powerful WiFi signal the router needs as much...

Page 29: ...NAL LOCATION WITH VERTICAL EXHAUST C11 Distance Exhaust 1 2 of 3 At the same roof level 6m At a different roof level 3m On a lower wall 2m On a higher sloping surface 6m Distance minimum distance requ...

Page 30: ...V 9 O O O O O O O O V V 8 O O O O O O O O V V 7 O O O O O V V V V V 6 O O O O O V V V V V 5 O O O O O V V V V V 4 O O O O O V V V V V 3 5 O O O O O V V V V V 3 V V V V V V V V V V 2 5 V V V V V V V V...

Page 31: ...Main 2x 320 log 1x 140 Main 2x 140 log Type of flue C11 C31 C91 Additional electricity use At rated heat output elmax 9 5 kW With minimal heat emission elmin 9 5 kW In standby mode elsb 9 5 kW Power r...

Page 32: ...with an eco label which is always supplied with the fireplace The ecolabel shows which category the fireplace belongs to G A ECOLABELS The ecolabels for the different types of gas are indicated below...

Page 33: ...e with some of the important dimensions that you have to take into account when installing and installing your fireplace 724 00 G 1624 00 G 199 00 134 00 1871 00 1604 00 frame 732 00 frame 172 00 105...

Page 34: ...LLATION MANUAL 724 00 G 1624 00 G 199 00 134 00 1871 00 1604 00 frame 732 00 frame 172 00 105 00 150 00 250 00 46 00 56 00 1600 00 208 00 992 00 928 00 880 00 300 00 416 00 392 00 Figure H B Technical...

Page 35: ...ndix H INSTALLATION MANUAL 724 00 1230 00 111 00 199 00 131 00 151 00 1461 00 1210 00 650 00 100 00 400 00 300 00 58 00 46 00 732 00 728 00 928 00 992 00 192 00 256 00 Figure H C Technical drawing of...

Page 36: ...ndix H INSTALLATION MANUAL 724 00 1230 00 111 00 199 00 131 00 151 00 1461 00 1210 00 650 00 100 00 416 00 300 00 58 00 46 00 732 00 728 00 928 00 992 00 256 00 208 50 Figure H D Technical drawing of...

Page 37: ...INSTALLATION MANUAL 199 00 134 00 1061 00 131 00 728 00 G 830 00 G 732 00 frame 814 00 frame 149 00 810 00 192 00 150 00 56 00 46 00 42 00 400 00 300 00 992 00 928 00 880 00 Figure H E Technical drawi...

Page 38: ...INSTALLATION MANUAL 199 00 134 00 1061 00 131 00 728 00 G 830 00 G 732 00 frame 814 00 frame 149 00 810 00 208 00 150 00 56 00 46 00 416 00 392 00 300 00 992 00 928 00 880 00 Figure H F Technical draw...

Page 39: ...Info element4 nl www element4 nl 19 01 22 ELEMENT 4 B V Design Assembly by RELEASE DATE...

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