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Before contacting the service technician, perform the following simple checks. If 

any problem still persists, unplug the LED TV and call for assistance.

PROBLEM

POSSIBLE SOLUTIONS

No sound and picture

•  Check that the main plug has been connected to a 

wall outlet.

•  Check that you have pressed the POWER on the 

front of the TV set.

•  Check the picture contrast and the brightness 

setting.

Red LED indicator lights

•  Set in standby mode. Press either the Power button 

or the Standby button on the remote control. 

Normal picture but no sound

•  Check the volume.

•  Sound muted? Press the MUTE button. 

•  Try another channel, the problem may be with the 

broadcast. 

•  Are the audio cables installed properly? 

The remote control does not 

work

•  Check to see if there are any objects between the 

TV and remote control causing obstruction. 

• 

Are batteries installed with correct polarity (+/-)?

•  Correct remote operating mode set: TV, VCR, etc?

•  Install new batteries. 

Power suddenly turns off 

•  Is the sleep timer set?

•  Check the power connection, power may be 

interrupted. 

•  No broadcast on the station tuned. 

Picture appears slowly after 

switching on 

•  This is normal, the image is muted during the product 

start up process. Please contact a service provider if 

the picture has not appeared after 5 minutes. 

Poor color or picture

•  Adjust the color in Menu option.

• 

Keep a sufficient distance between the product and 

the VCR.

•  Try another channel, the problem may be with the 

broadcast.

•  Are the VIDEO cables installed properly?

•  Activate any function to restore the brightness of the 

picture.

Horizontal/vertical bars or 

picture shaking

•  Check for local interference, such as an electrical 

appliance or power tool.

Blue screen 

•  Press the SOURCE button to select correct source.

Poor reception on 

some channels

•  Station or cable experiencing problems. Tune to 

another station.

•  Station signal is weak, reorient antenna for better 

reception.

•  Check for sources of possible interference. 

Lines or streaks in pictures

•  Check the antenna (change the direction of the 

antenna).

No output from one of the 

speakers

•  Adjust balance in the Menu option.

TROUBLESHOOTING

 

Summary of Contents for ELSW3917B

Page 1: ...INSTRUCTION MANUAL Please read all the instructions carefully before using this TV and keep the manual for future reference Digital LED TV Please refer to the actual product ...

Page 2: ......

Page 3: ... TV Settings 9 Turning On Off Your TV 9 Initial Setup 9 Source 11 Channel Selection 11 Volume Adjustment 11 Streaming 12 Media 13 Viewing Photos 13 Listening To Music 14 Watching Videos 14 TV Settings 15 General 16 Picture Settings 17 Audio Settings 18 Network Settings 18 Channel Settings 20 Time Settings 20 Lock Settings 21 APP Settings 22 Parental Control 23 Troubleshooting 25 FCC Notes 28 OTT A...

Page 4: ...n moving the cart apparatus combination to avoid injury from tip over Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the appar...

Page 5: ...rom the remote control or when not using for long period Do not break open or throw exhausted batteries on a fire Do not mix old and new batteries Do not mix Alkaline Standard Carbon Zinc or Rechargeable Nickel Cadmium or Nickel Metal Hydride batteries Physical Safety Do not block ventilation slots in the back cover You may place the TV in a cabinet but ensure at least 5cm 2 clearance all around D...

Page 6: ...e Control with Batteries User Manual Quick Start Guide INSTRUCTION MANUAL Please read all the instructions carefully before using this TV and keep the manual for future reference Digital LED TV Please refer to the actual product QUICK START GUIDE ...

Page 7: ... On Standby mode SOURCE Press to select among different input signal sources MENU Display the OSD on screen display menu CH Press to select a channel VOL Press to adjust the volume LED The LED light indicates when the TV is activated IR Infrared Receiver ...

Page 8: ... of the supporting furniture Not placing the television set on tall furniture for example cupboards or bookcases without anchoring both the furniture and the television set to a suitable support Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture Educating children about the dangers of climbing on furniture to reach the...

Page 9: ...de zoom zoom Just Scan HDMI Dot by Dot VGA 14 VOL Adjust the volume 15 CH Select the channel 16 REPEAT Press repeatedly to select the repeat mode 17 Start playback or pause 18 Reverse playback rapidly 19 Advance playback rapidly 20 Skip to the beginning of the previous chapter track photo 21 Skip to the beginning of the next chapter track photo 22 FREEZE Freeze the picture 23 Stop the playback 24 ...

Page 10: ...8 CONNECTING EXTERNAL DEVICES ...

Page 11: ...he button on the main unit or on the remote control to turn the TV on The red LED indicator will turn blue The POWER button on the main unit or on the remote control can only switch the TV into standby To completely turn off the TV please disconnect the power cord from the power socket Initial Setup The first time you turn the TV on it will go into the Setup Wizard Press the Arrow buttons to highl...

Page 12: ...ur picture to be brighter At times this mode may use more energy to operate the Volume Sound Mode and Picture Mode The SLEEP MODE power consumption should be less than 0 5W Follow the next screens Use the arrow keys on the remote control and then press OK button to customize your TV channel configuration After the channel scan your TV channels will be set up 5 ...

Page 13: ...nel Selection Press the CH CH buttons on the main unit or on the remote control repeatedly to select the channel Press the 0 9 buttons on the remote control to select the channel directly Press 4 and then press OK button to select channel 4 Press 4 and 5 and then press OK button to select channel 45 Press 1 2 and 3 and then press OK button to select channel 123 Press the VOL buttons on the main un...

Page 14: ...nalized stations that play only music you ll love Toon goggles A subscription video on demand platform that offers animated fun and educational cartoons engaging games and songs from all over the world and in many different languages to children AccuWeather Displays the current weather conditions and the temperature anywhere in the world in centigrade or Fahrenheit Press MENU button on the main un...

Page 15: ...able on the bar Use the Arrow buttons to highlight the PHOTOS option and press OK then it will jump to confirm the inserted drive press OK to enter After entering PHOTOS use the Arrow buttons to select the picture file and press OK to enter Press MENU button to display the main interface then use the Arrow buttons to highlight MY MEDIA and press OK to confirm Select among Photos Music and Video to...

Page 16: ...firm the inserted drive press OK to enter After entering MUSIC use the Arrow buttons to select the audio file and press OK to enter After entering the video file use the Arrow buttons to select the desire video then press the to display When the video is playing the video function bar will be displayed Use the Arrow buttons to select the desired function available on the bar Use the Arrow buttons ...

Page 17: ...U button on the main unit or on the remote control to display the main interface Then use the Arrow buttons to highlight TV Settings and press OK to enter Then use the Arrow buttons to cycle among the following options and select the desired one to enter ...

Page 18: ...n Off transparency function ZOOM MODE Select zoom mode Wide Wide Zoom Zoom Auto Standard Just Scan at HDMI mode Dot by Dot at VGA mode Note With a different input source the zoom mode options may differ VGA SETTINGS Adjust advanced option s setting H POS V POS Clock Phase or Auto only available in VGA mode CLOSED CAPTION CC mode On Off CC on Mute Basic Selection CC1 CC2 CC3 CC4 Text1 Text2 Text3 T...

Page 19: ... pictures COLOR Control the color intensity SHARPNESS Adjust crispness level in edges between light and dark areas of the picture TINT Adjust the balance between red and green levels COLOR TEMPERATURE Cycle among color temperatures Normal Warm Cool ADVANCED OPTION Set the following options Noise Reduction Reduce the noise level of the connected device Off Weak Middle Strong DLC On Off Press MENU t...

Page 20: ...UAGE Select audio language among English French Spanish Press MENU to display the main interface then use the Arrow buttons to highlight TV Settings and press OK to confirm Use the Arrow buttons to cycle among different options and select Audio to enter and adjust each option setting NETWORK TYPE Select Lan and Wireless network then connect the TV to the wired network or search the wireless networ...

Page 21: ...nteractive TV Then press OK button to confirm You will now have an interactive TV menu use the Up arrow on the remote control to get the most of the show you are watching Use the Arrow buttons to highlight WIFI and press OK to search available SSID Then use the Arrow buttons to select the desired one and press OK to enter Use the Arrow buttons to enter the correct password Then select CONNECT and ...

Page 22: ...Time Zone Pacific Alaska Hawaii Newfoundland Atlantic Eastern Central Mountain DAYLIGHT SAVING TIME Select to turn daylight saving time On Off Channel Settings AIR CABLE Select antenna between Air and Cable AUTO SCAN Select the Auto Scan feature to scan your available Air and cable channels FAVORITE Set the selected channel as a favorite channel SHOW HIDE Show Hide the selected channel CHANNEL NUM...

Page 23: ... new password for confirmation SYSTEM LOCK Select to turn On Off system lock The following options USA Canada RRT Setting and Reset RRT will only be accessible when you turn the system lock on USA TV TV RATING Press OK button to lock or unlock TV rating MPAA Select MPAA rating N A G PG PG 13 R NC 17 or X CANADA Canada English Select MPAA rating for English speaking Canada E C C8 G PG 14 18 Canada ...

Page 24: ...options and select App Settings to enter and adjust each option setting APP Settings DEACTIVATE APP Deactivate Netflix and clear the account information DEACTIVATE APP Deactivate Vudu and clear the account information INTERACTIVE TV SETTINGS To enter the Muse and enjoy the different programs and shows in the Samba TV ESN Electronic Serial Number ...

Page 25: ...trol Determine which rating you consider acceptable to the viewer For example if you choose TV PG more restrictive ratings will be automatically blocked the viewer will not be able to see TV PG TV 14 or TV MA rated programming Do you want to block the auxiliary video source entirely Blocks the signal sent by the equipment such as VCR connected to the TV Audio VIdeo Input Jacks Or leave unblocked t...

Page 26: ...red suitable for children over 7 may contain fantasy violence scenes TV G General Audience Considered suitable for all audience children may watch unattended TV PG Parental Guidance Suggested Suggested unsuitable for younger children may contain suggestive language bad language sex and violence scenes TV 14 Parents Strongly Cautioned unsuitable for children under 14 may contain strong language bad...

Page 27: ... Press either the Power button or the Standby button on the remote control Blue screen No signal Press the SOURCE button to select the correct source Incorrect source selected Noisy snowy ghosting picture TV Poor antenna signal If using an indoor antenna try adjusting the antenna position Check antenna connections No sound Sound Mute Turn sound Mute off Volume set too low Check volume settings Ext...

Page 28: ...urns off Is the sleep timer set Check the power connection power may be interrupted No broadcast on the station tuned Picture appears slowly after switching on This is normal the image is muted during the product start up process Please contact a service provider if the picture has not appeared after 5 minutes Poor color or picture Adjust the color in Menu option Keep a sufficient distance between...

Page 29: ...ay malfunction Your TV works best in temperatures that are comfortable to you Storage temperatures are 32 to 122 F 0 to 50 C Working temperatures are 32 to 95 F 0 to 35 C Do not place your TV in direct sunlight or near a heat source minimum 5cm distances around the apparatus for sufficient ventilation the ventilation should not be impeded by covering the ventilation openings with items such as new...

Page 30: ...to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna...

Page 31: ... for alternative contact information YouTube You can browse the following website for more help https productforums google com forum categories youtube smart tvs VUDU You can call the following telephone for more help 888 554 8838 TG You can call the following telephone for more help 888 874 5411 Pandora You can send E mail to Pandora for more help pandora support pandora com AccuWeather You can s...

Page 32: ... of properly have potential adverse effects on the environment and human health Presence of this label on the product means it should not be disposed of as unsorted waste and must be collected separately As a consumer you are responsible for ensuring that this product is disposed of properly P NO XXX XXX ELEM ...

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