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Before contacting the service technician, perform the following simple checks. If
any problem still persists, unplug the LED TV and call for assistance.
PROBLEM
POSSIBLE SOLUTIONS
No sound and picture
Check that the main plug has been connected to a
wall outlet.
Check that you have pressed the POWER on the
front of the TV set.
Check the picture contrast and the brightness
setting.
Red LED indicator lights
Set in standby mode. Press either the Power button
or the Standby button on the remote control.
Normal picture but no sound
Check the volume.
Sound muted? Press the MUTE button.
Try another channel, the problem may be with the
broadcast.
Are the audio cables installed properly?
The remote control does not
work
Check to see if there are any objects between the
TV and remote control causing obstruction.
% \(
Correct remote operating mode set: TV, VCR, etc?
Install new batteries.
Power suddenly turns off
Is the sleep timer set?
Check the power connection, power may be
interrupted.
No broadcast on the station tuned.
Picture appears slowly after
switching on
This is normal, the image is muted during the product
start up process. Please contact a service provider if
the picture has not appeared after 5 minutes.
Poor color or picture
Adjust the color in Menu option.
the VCR.
Try another channel, the problem may be with the
broadcast.
Are the VIDEO cables installed properly?
Activate any function to restore the brightness of the
picture.
Horizontal/vertical bars or
picture shaking
Check for local interference, such as an electrical
appliance or power tool.
Blue screen
Press the SOURCE button to select correct source.
Poor reception on
some channels
Station or cable experiencing problems. Tune to
another station.
Station signal is weak, reorient antenna for better
reception.
Check for sources of possible interference.
Lines or streaks in pictures
Check the antenna (change the direction of the
No output from one of the
speakers
Adjust balance in the Menu option.
TROUBLESHOOTING
Summary of Contents for ELEFW328
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