Troubleshooting
Before powering on the device, please check the connections carefully and make sure that
all cables are properly terminated. If you still experience issues, please use the following
troubleshooting guide to help diagnose the problem.
Problem
Possible Solution
No Power
1.) Make sure power cable is properly connected to the socket.
2.) Make sure the power switch is turned on.
No Picture
1.) Make sure the TV is powered on
2.) Make sure the TV is properly connected to the device
3.) Make sure the source device is powered on
4.) Make sure the source device is properly connected
5.) Make sure all connections are in good condition
6.) Make sure all cables are in good condition
7.) Make sure all the cables meet spec requirements
Obscure Picture
1.) Try disconnecting and reconnecting cables
2.) Ensure proper connection at each port
3.) Make sure all cables are in good condition
4.) Make sure all the cables meet spec requirements
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