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12
FAQ
Q: I have picture with no sound.
Make sure the television is not muted. Check all cables to ensure they are firmly connected into the TV and your
external AV source. After you have done so, check to see that the video input matches the sound input. Increase
the volume on either the remote control or TV. If you are trying to view a TV station, switch to another station
Q: My picture is not filling the screen. I have black bars around my picture.
This is due to the aspect ratio. An increasing amount of digital TV programming and movies are presented in
widescreen (16:9). Make sure your aspect ratio is set accordingly. To change the appearance of the screen press
the ASPECT button and cycle through the options, selecting the one that best fits your TV.
Q: Why am I getting a black square in the center of my television screen?
A: The Closed Caption function is set in the “text” mode. To remove it, access Closed Caption through the MENU
Q: I can’t control my television with my current remote control.
Check to see that the television is still plugged in to the outlet. If you have a television with a universal remote,
be sure to select the TV mode on the remote. If the remote still does not work, reset the remote by removing
and reinserting the batteries - assuring the batteries are installed in the correct position. Then, press the power
button down for 30 seconds. If the problem still exists, try replacing the batteries. If you have reset or changed the
batteries in a universal remote control, you will need to reprogram the remote for the TV and other units.
