ELEMENT LCD TV LIMITED WARRANTY TO ORIGINAL CONSUMER
LCD TV– 42 inches and above Screen Size Models (the “Product”)
This Product (including any accessories included in the original packaging) as supplied and distributed in new condition, is warranted by Element TV
Company, LP ("Element") to the original purchaser against defects in material and workmanship (“Warranty”) as follows:
1. WARRANTY SERVICE (Parts, Labor and/or Replacement
): For a period of
one (1) year
from the date of the original customer purchase ("the
Warranty Period"), if this Product or any of its parts are determined by Element or an Element authorized customer service provider to be defective in
material or workmanship, Element will, at its sole discretion and option: (i) supply, at no charge to the original customer, new or rebuilt replacement
parts in exchange for defective parts, (ii) repair the Product and pay the labor charges of such Element authorized service provider for same, at no
charge to the original customer, (iii) replace the Product with a new or refurbished product of similar or better quality, at no charge to the original
customer, or (iv) refund the original purchase price of the Product (excluding tax) to the original customer. After the Warranty Period, the customer
must pay for all parts, labor and replacement costs associated with the Product, regardless of any defects in the Product.
A. IN-HOME SERVICE:
During the Warranty Period, this Warranty includes “in-home” service (subject to availability), which includes an
Element authorized service provider repairing the Product in the original customer’s home, or taking the Product for repairs at an Element authorized
service provider and returning the Product to the original consumer’s home.“In-home” service is NOT available in all areas. In order for a customer to
receive “in-home” service, the Product must be accessible to the Element authorized service provider. If “in-home” service is unavailable, or the repair
cannot be completed through "in-home" service, Element may require that the customer transport the Product to an Element authorized service
center, for which the customer may be responsible for any transportation charges incurred to deliver the Product or part(s) to an Element authorized
service provider for diagnosis, repair or replacement. The customer shall not return the Product to Element without Element’s prior written consent.
Element recommends that the customer insure the Product for its full replacement cost when shipping.
B. TIMING AND PROCEDURE:
Before Warranty service can commence, the original customer purchaser must contact Element for problem
determination and service procedures. Proof of purchase in the form of a bill of sale or receipted invoice, evidencing that the Product is within the
Warranty Period, MUST be presented to an Element authorized customer service provider in order to obtain the requested service. Please call the Toll
Free Customer Service Line at (888) 842-3577 to obtain Warranty Service and Troubleshooting information. Please have your model and serial number
available, along with your date of purchase of the Product. You can also visit us online at:
www.elementelectronics.com
.
2. EXCLUSIONS AND LIMITATIONS TO WARRANTY SERVICE
This Warranty covers manufacturing defects in materials and workmanship encountered in the normal, non-commercial use of the Product, and does
not cover (a) damage or failure caused by or attributable to Product abuse or misuse, failure to follow instructions, improper installation or
maintenance, alteration, accident, or excess voltage or current; (b) improper or incorrectly performed repairs by non-authorized service facilities; (c)
onsite customer instruction or adjustments; (d) transportation, shipping, delivery, insurance, installation or set-up costs; (e) costs of product removal,
transportation or reinstallation costs; (f) ordinary wear and tear, cosmetic damage or damage due to acts of nature, including but not limited to water,
floods, wind, tornado, earthquake or fire, or due to damage caused by automobile accidents or extraordinary impact events, such as dropping or
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