ELEMENT LCD TV LIMITED WARRANTY TO ORIGINAL CONSUMER
LCD TV (CCFL or LED Backlight) – 42 inches and above Screen Size Models (the “Product”)
This Product (including any accessories included in the original packaging) as supplied and distributed in new condition, is warranted by Element TV
Company, LP ("Element") to the original purchaser against defects in material and workmanship (“Warranty”) as follows:
1. WARRANTY SERVICE (Parts, Labor and/or Replacement)
: For a period of one (1) year from the date of the original customer purchase ("the Warranty
Period"), if this Product or any of its parts is determined by Element or an Element authorized customer service provider to be defective in material or
workmanship, Element will, at its sole discretion and option, (i) supply, at no charge to the original customer, new or rebuilt replacement parts in exchange
for defective parts, (ii) repair the Product and pay the labor charges of such Element authorized service provider for same, at no charge to the original
customer, and/or (iii) replace the Product with a new or refurbished product of similar or better quality, at no charge to the original customer. After the
Warranty Period, the customer must pay for all parts, labor and replacement costs associated with the Product, regardless of any defects in the Product.
A. IN-HOME SERVICE
: During the Warranty Period, this Warranty includes “in-home” service (subject to availability), which includes an Element
authorized service provider repairing the Product in the original customer’s home, or taking the Product for repairs at an Element authorized service
provider and returning the Product to the original consumer’s home. “In-home” service is NOT available in all areas. In order for a customer to receive
“in-home” service, the Product must be accessible to the Element authorized service provider. If “in-home” service is unavailable, or the repair cannot be
completed through "in-home" service, Element may require that the customer transport the Product to an Element authorized service center, for which the
customer may be responsible for any transportation charges incurred to deliver the Product or part(s) to an Element authorized service provider for
diagnosis, repair or replacement. The customer shall not return the Product to Element without Element’s prior written consent. Element recommends
that the customer insure the Product for its full replacement cost when shipping.
B. TIMING AND PROCEDURE
: Before Warranty Service can commence, the original customer purchaser must contact Element for problem determina-
tion and service procedures. Proof of purchase in the form of a bill of sale or receipted invoice, evidencing that the Product is within the Warranty Period,
MUST be presented to an Element authorized customer service provider in order to obtain the requested service.
Please call the Toll Free Customer
Service Line at 1-888-338-5666 to obtain Warranty Service and Troubleshooting information.
Please have your model and serial number available,
along with your date of purchase of the Product. You can also visit us online at:
www.elementelectronics.com.
2. EXCLUSIONS AND LIMITATIONS TO WARRANTY SERVICE
This Warranty covers manufacturing defects in materials and workmanship encountered in the normal, non-commercial use of the Product, and does not
cover (a) damage or failure caused by or attributable to Product abuse or misuse, failure to follow instructions, improper installation or maintenance,
alteration, accident, or excess voltage or current; (b) improper or incorrectly performed repairs by non-authorized service facilities; (c) onsite customer
instruction or adjustments; (d) transportation, shipping, delivery, insurance, installation or set-up costs; (e) costs of product removal, transportation or
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This Warranty applies to the original consumer only and does not cover Products sold AS IS or WITH ALL FAULTS, or consumables (e.g., fuses, batteries, bulbs
etc.).The Warranty is invalid if the factory-applied serial number has been altered or removed from the Product. This Warranty is valid only in the United
States and Canada, and only applies to products purchased and serviced in the United States and Canada. All replaced parts and Products, and Products on
which a refund is made, become the property of Element. The addition of equipment or features to the Product that are not manufactured or recommended
by Element could affect the intended function of the Product, and therefore may void the Warranty. The Warranty is contingent upon the proper use,
maintenance and care of the Product. The Warranty may be void if the Product has been used in a manner contradictory to or in violation of the terms of the
user's manual, warnings or instructions accompanying the Product.
This Warranty is made in lieu of and supersedes all other warranties or conditions of merchantability or fitness for a particular purpose or general use,
whether express, implied, collateral, statutory, or provided by common law, the Uniform Commercial Code or otherwise. Element further disclaims all
warranties after the end of the Warranty Period defined above. No other express warranty or guaranty given by any other person, firm or entity with respect
to the Product shall be binding on Element. Repair, replacement, or refund of the original purchase price, at Element's sole discretion, are the exclusive
remedies of the customer. Element shall not be liable for any incidental or consequential damages caused by the use, misuse or inability to use the Product.
These include but are not limited to any damages in the form of lost profits, loss of use, legal fees, economic loss, personal injuries, or any other damages
caused by circumstances beyond the control of Element. Notwithstanding the foregoing, the customer's recovery shall not exceed the purchase price of the
Product. This Warranty shall not extend to anyone other than the original customer who purchased the Product, and is not transferrable. No person is
authorized to alter, extend or waive the Warranty of Element.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on warranties, so the above limitations or
exclusions may not apply to you. This Warranty gives you specific rights, and you may have other rights, which vary from state to state. The exclusions and
limitations to the Warranty apply to the maximum extent permitted by law and unless restricted or prohibited by law. Where any term of this Warranty is
prohibited by applicable law, it shall be null and void, but the remainder of this Warranty shall remain in effect.
PLEASE DIRECT ALL CORRESPONDENCE TO:
Element TV Company, LP Customer Service
[email protected]
(888) 842-3577
www.elementelectronics.com
PLEASE CONTACT CUSTOMER SERVICE TO CONFIRM ADDRESSES AND PROCEDURES FOR WARRANTY SERVICE.
